IT Administrator

4 weeks ago

Toronto, Canada kinsta Full time

Kinsta is a modern
**cloud hosting company,** with a growing club of 25,000+ customers including startups, universities and Fortune 500 firms. We're motivated by excellent quality, and proud to have received a
**97% satisfaction rating from our customers**.

That's because, to us, each day is a chance to
**grow**. As a team, we continuously inspire each other to learn new and better ways to make an impact. We own our jobs proudly - our leaders don't hold our hands, but they're in our corner whenever we ask for help - and our environment is
**flexible **and
**remote-first**.

We are looking for a
**IT Administrator** who will be responsible for the administration and support of information technology (IT) systems and workflows that enable Kinsta’s team members to work efficiently in a remote environment. The goal of the IT Administrator is to ensure that Kinsta’s team members have access to critical IT systems, and are provided with exceptional and timely support. The IT Administrator will report to the Head of IT.

**What You Will Do**:

- Assist Kinsta team members globally with support needs and guide them towards the most effective use of the technology tools at their disposal
- Make sure the onboarding and offboarding of Kinsta team members is completed appropriately from an IT standpoint
- Manage the delivery, repair, replacement, and retrieval of Kinsta-owned laptops and other Kinsta-owned IT equipment
- Configure and support Kinsta’s mobile device management systems on all Kinsta-owned equipment
- Help with the deployment and implementation of IT projects and initiatives

**What You Bring To The Table**:

- You have a minimum of 3 years of prior experience in an IT role with responsibility for supporting Apple hardware and administering macOS systems.
- You have strong knowledge of macOS Mobile Device Management (Mosyle, Kandji, Fleetsmith, or Jamf), as well as Windows and Linux systems.
- You communicate really well and a proficient English-speaker
- You have excellent customer support skills and work well with people.
- You are a keen learner and develop skills.

**Our Benefits**:

- ** Flexible and remote-first** environment.
- ** Annual remote expense budget.**:

- ** Flexible PTO**.
- ** Paid parental leave**.
- ** Annual professional development budget**: available after one year with Kinsta.
- ** Sabbatical**: available after three years with Kinsta (and every three years thereafter).
- ** Location-specific healthcare benefits **(includes vision and dental) for employees hired in the USA, UK and Hungary.
- ** Pension plan** for employees hired in the UK, and **401k contributions** for employees hired in the USA.

Kinsta is proud to be an equal opportunity employer. We will not discriminate and we will take actions to ensure against discrimination in employment, recruitment, advertisements for employment, compensation, termination, promotions, and other conditions of employment against any employee or job applicant on the basis of race, color, gender, national origin, citizenship, age, religion, creed, disability, marital status, veteran’s status, sexual orientation, gender identity, gender expression, or any other status protected by the laws or regulations in the locations where we operate.
- #LI-Remote, #IHSRemote_

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