Receptionist/administrative Assistant
2 days ago
ACT Physiotherapy and Health Services is looking for the exceptional receptionist, we are located in the heart of downtown Milton.
We are looking to fill a part-time reception/administrative position, evenings (Approx. 6 -12 hrs a week)
Mondays and Fridays: 4-7pm
Alternating Saturdays 9am -2pm
**Requirements**:
- Experience working in a very busy medical set-up or rehab clinic will be preferred.
- Able to provide highest quality customer service to our patients.
- Excellent phone manners & outstanding people skills.
- Responsible, well organized and able to work under pressure as well as multi-task.
- Proficient on the computer
- Extremely self-motivated.
- Medical office assistant diploma, degree or related medical office or customer service experience preferred.
- Positive attitude toward performance improvement and quality management initiatives.
Duties include (not limited to):
- Checking in and checking out patients
- Booking appointments over the phone and in-clinic
- Laundry and basic housekeeping
- Disinfecting as per COVID-19 protocols
- Billing to third party providers, WSIB & Auto Insurance
- Accounts receivable & collections
- Keeping track of all approvals and denials of treatment plans submitted for clients.
- Tracking patient benefit coverage.
- Working to ensure an overall excellent customer experience for the patient.
The main role of this position is keeping the appointment book efficiently full & increasing the productivity of the practice while maintaining a high level of customer service.
**Job Types**: Part-time, Permanent
**Salary**: $15.50-$20.00 per hour
**Benefits**:
- Casual dress
- Flexible schedule
- On-site parking
Flexible Language Requirement:
- French not required
Schedule:
- Monday to Friday
- Weekend availability
**Experience**:
- Customer Service: 1 year (required)
- Administrative experience: 1 year (preferred)
Work Location: One location
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