Information & Referral Coordinator/care Coordinator

3 weeks ago

North York, Canada Canadian Mental Health Association Toronto Branch Full time

**Information & Referral Coordinator/Care Coordinator -** **Integrated Care Pathway for Schizophrenia** (Full-Time Permanent)**:
**The Role and Opportunity**:

- This is a blended role of Information, Intake and Referral Coordinator and Care Coordinator for Integrated Care Pathway for Schizophrenia (Partnership with Ontario Shores, CMHA Durham, and SHN). The clinician will have sound knowledge of clinical issues in the area of mental health and addiction as well as strong skills in complex care coordination between and within organizations. The details of each role is as outlined and as this is a new position there will be opportunities to enhance and fine tune the responsibilities:

- ** The Information, Intake & Referral Coordinator** serves as initial contact either by phone or in person; initiating basic clinical client screening; assessing requests made by the referral source and referring to appropriate resources; fielding incoming calls; developing and maintaining relationships with other community agencies to enhance available resources to clients; maintaining data base information.
- As a member of this innovative new team, the **Care Coordinator** will work closely with partner organizations as we implement an integrated care pathway for individuals with schizophrenia. This role will support the establishment of partnerships across multiple organizations by streamlining the coordination across different services and care providers. The aim is to create a seamless and integrated experience for people with the diagnosis of schizophrenia that the organizations currently and collectively serve.

**Salary: $54,124 - $62,733**

**Location: Scarborough, ON**

**Hours: 35 per week**

**About CMHA Toronto**
- CMHA Toronto is the city’s leading community mental health agency. We provide accessible, quality care for Toronto residents through programs, research and advocacy that create belonging and hope. At CMHA Toronto, we take a client-first, recovery-oriented approach to supporting people and their families when they experience mental health challenges or live with mental illness. By integrating health and social care, we provide services that aid in long-term wellness including housing, employment, community connections and so much more. Our goal? Help everyone thrive in the community.

**Responsibilities**

**Information, Intake Services**:

- Assess the service needs of the person seeking information and direct them to appropriate treatment and/or support services.
- Provide a range of options for care and links to them: phone numbers, hours of service, locations, and waiting lists.
- Assist callers by making telephone inquiries about services, eligibility, and what callers can expect.
- Screen completed referral forms to determine whether the program applied for is suitable.
- Request original consent forms to request hospital records.
- Record referrals on database system and on log sheet.
- Respond to follow-up calls from potential clients, family members, and referral sources.

**Care Coordination**:

- Participating as a mental health professional on an interprofessional team;
- Providing client-centered treatment coordination and care coordination;
- Reviewing and entering referrals in consultation with the team;
- Developing treatment goals and plans in collaboration with clients, their families, their support network and the interprofessional team; Providing clinical case management services; assessing for and recognizing signs of deterioration and institute actions to promote wellness and recovery.

**Experience & Education Required**:
**Education**:

- Post Secondary Degree/Diploma in Social Services or an equivalent

**Related Experience**:

- A minimum of three (3) to five (5) years of experience in community mental health, with knowledge of community programs and resources in the Greater Toronto Area.
- Experience providing service for people with diverse backgrounds.
- Experience researching and helping people find appropriate information.
- Experience with clinical records databases.

**Skills Required**:

- Demonstrated knowledge and ability to work with a Trauma Informed and Recovery oriented approach.
- A thorough understanding of the resources and skills required to provide professional community information and referral.
- Excellent assessment and communication skills.
- Ability to work effectively as part of an interdisciplinary team.
- Demonstrated knowledge of Mental Health, and relevant policies and legislation, such as the Mental Health Act and PHIPA is required
- Demonstrated competency in building therapeutic alliance and in crisis intervention skills

**Why Choose CMHA Toronto?**:
If you care about mental illness and mental health and you have the right skills, then CMHA Toronto may be the place for you. We have a positive and fair workplace culture, where staff are provided with opportunities for learning and advancement. We are also big believers in wellness and work-lif

  • Family Care Coordinator

    7 days ago

    North York, Canada The Hive Paediatric Clinic Full time

    **Family Care Coordinator** **Who we are**: The Hive is Toronto’s only boutique health care clinic designed specifically to treat babies, kids and teens. We help children, from newborns to teens, achieve their personal best by providing high quality Physiotherapy, Occupational Therapy and Speech Language Pathology in an innovative, fun and collaborative...

  • Intake Coordinator

    7 days ago

    North York, Canada SEIDEN HEALTH MANAGEMENT Full time

    Seiden Health is a leader in Canada’s independent medical assessment field. For nearly four decades we have worked with the best assessors and biggest clients to provide the highest quality independent medical evaluations. Our focus on quality has resulted in consistent growth, allowing us to adapt and expand. There’s never been a better time to join or...

  • Assignment Coordinator

    1 day ago

    North Bay, Canada ParaMed Home Health Care Full time

    Description: - **Position: Assignment Coordinator** **Location: North Bay, ON** **Shifts: Casual - Full Time** **ParaMed recognizes the importance of immunization to protect our patients and team members from Covid-19. A condition of employment with ParaMed is that all new hires receive all required doses of a Covid 19 vaccine approved by Health...

  • Newcomer Information Referral Specialist

    1 day ago

    North York, Canada YMCA of Greater Toronto Full time

    Pay Rate: $41,750 - Check out the YMCA’s total compensation package! Location: 4580 Dufferin Street, North York Work Hours: Must be available to work 37.5 hours/week Employment Type: Salaried Contract Full Time - 18 months Number of Vacancies: 01 Anticipated Start Date: June 01, 2023 Deadline to Apply: May 26, 2023 **Be the Spark!** Join our...

  • Patient Care Coordinator

    5 days ago

    North York, Canada InspiAIR Toronto Inc. Full time

    InspiAIR Inc. was founded in 2005 to raise the clinical standard for support and education in the growing therapeutic fields of Obstructive Sleep Apnea and Home Oxygen Therapy. We have developed best-in-class proprietary Clinical Protocols & implemented advanced respiratory therapies using state-of-the-art respiratory equipment. InspiAIR is a Canadian...

  • Scheduling Coordinator

    2 days ago

    North York, Canada TRANQUIL CARE INC. Full time

    As a **Scheduling Coordinator**, you will be a vital part of our healthcare team, ensuring efficient staffing within long-term care and nursing home facilities and communities. Your responsibilities encompass: **- Shift Management**: Skillfully plan and oversee shifts for Registered Nurses, Registered Practical Nurses, and Personal Support Workers, dietary...

  • Care Coordinator

    6 days ago

    North Bay, Canada Home and Community Care Support Services Full time

    **JOB POSTING #030-23** **POSTING DATE: January 19, 2023** **JOB TITLE**:Care Coordinator - Full-Time **INITIAL ASSIGNMENT**:Access Acute (NB CC Access Acute-012) **BARGAINING AGENT**:ONA **LOCATION**:North Bay **LANGUAGE(S)**: English **EFFECTIVE DATE**:March 6, 2023 Home and Community Care Support Services North East offers a wide-range of quality...

  • Care Coordinator

    6 days ago

    North Bay, Canada Home and Community Care Support Services Full time

    **JOB POSTING: #066-23** **POSTING DATE: March 9, 2023** JOB TITLE: Care Coordinator - Temporary, Full-Time INITIAL ASSIGNMENT: Community Long Stay (NB CC LS-012) BARGAINING AGENT: ONA LOCATION: North Bay **LANGUAGE(S)**: English EFFECTIVE DATE: Immediately to May 31, 2024 Home and Community Care Support Services North East offers a wide-range of...

  • Care Coordinator

    1 day ago

    North Bay, Canada Home and Community Care Support Services Full time

    **JOB POSTING #033-23** **POSTING DATE: January 24, 2023** **JOB TITLE**:Care Coordinator - Full-Time **INITIAL ASSIGNMENT**:Access Acute (NB CC Access Acute-018) **BARGAINING AGENT**:ONA **LOCATION**:North Bay **LANGUAGE(S)**: English and French **EFFECTIVE DATE**:March 6, 2023 Home and Community Care Support Services North East offers a wide-range...

  • Quality Assurance Coordinator

    6 days ago

    North York, Canada Lifemark Health Group Full time

    **Quality Assurance Coordinator - Viewpoint** **Location**: North York, Ontario. Hybrid position including on-site/work from home **Status**: Permanent Full time Over the past 23 years we have become the industry leader in Canada, raising the bar with service standard excellence and delivering superior, evidence-based, defensible independent assessments....

  • Contract Delivery Care Coordinator

    4 weeks ago

    North Vancouver, Canada CBI Health Group Full time

    CBI Health is Canada's leading community healthcare provider, and our passionate team is at the heart of what we do. Every day, our 13,000 staff make a meaningful difference in our clients' lives as we live the core values that define us: heart, respect, reliability, teamwork and innovation. Along with mentoring and continuous learning opportunities to help...

  • Clinical Practice Coordinator

    6 days ago

    North York, Canada Hawthorne Place Care Centre Full time

    Do you have a passion for making a difference? Making every moment matter is about improving all the things that make life enjoyable. Things like making someone feel better, making connections with them or for them with other residents, showing them a new song or even just giving them something to look forward to. At Hawthorne Place Care Centre, we are...

  • Clinical Practice Coordinator

    7 days ago

    North York, Canada Hawthorne Place Care Centre Full time

    Do you have a passion for making a difference? Making every moment matter is about improving all the things that make life enjoyable. Things like making someone feel better, making connections with them or for them with other residents, showing them a new song or even just giving them something to look forward to. At Hawthorne Place Care Centre, we are...

  • Scheduling Coordinator

    4 days ago

    East York, Canada S.R.T. MedStaff Full time

    About S.R.T. MedStaffS.R.T. MedStaff has been a trusted leader in the health care community since 1981, hiring client service coordinators, personal support workers, registered nurses, registered practical nurses, and supervisors. Come work for an agency that truly values and supports its staff!Why Join S.R.T. MedStaff?S.R.T. MedStaff provides diverse...

  • Scheduling Coordinator

    6 days ago

    East York, Canada S.R.T. MedStaff Full time

    About S.R.T. MedStaffS.R.T. MedStaff has been a trusted leader in the health care community since 1981, hiring client service coordinators, personal support workers, registered nurses, registered practical nurses, and supervisors. Come work for an agency that truly values and supports its staff!Why Join S.R.T. MedStaff?S.R.T. MedStaff provides diverse...

  • Scheduling Coordinator

    2 days ago

    East York, Canada S.R.T. MEDSTAFF Full time

    About S.R.T. MedStaffS.R.T. MedStaff has been a trusted leader in the health care community since 1981, hiring client service coordinators, personal support workers, registered nurses, registered practical nurses, and supervisors. Come work for an agency that truly values and supports its staff!Why Join S.R.T. MedStaff?S.R.T. MedStaff provides diverse...

  • Scheduling Coordinator

    4 weeks ago

    East York, Canada S.R.T. MedStaff Full time

    About S.R.T. MedStaff S.R.T. MedStaff has been a trusted leader in the health care community since 1981, hiring client service coordinators, personal support workers, registered nurses, registered practical nurses, and supervisors. Come work for an agency that truly values and supports its staff! Why Join S.R.T. MedStaff? S.R.T. MedStaff provides diverse...

  • Service Coordinator

    6 days ago

    North York, Canada VINYL WINDOW DESIGNS LTD. Full time

    **Vinyl Window Designs** With over 30 years in business, The Vinyl Window Designs group of companies has become one of the foremost Window companies in the Greater Toronto Region. The group manufacturers and supplies Aluminum and Vinyl windows to both the construction industry and to the residential renovation market. **(Service Coordinator)** **Reasons...

  • Program Coordinator

    2 days ago

    North York, Canada Canadian Black Chamber of Commerce Full time

    The Canadian Black Chamber of Commerce (CBCC) is dedicated to elevating economic development of the Black Business Community (BBC). We are committed to conducting the required collaboration and research that delivers evidence-based solutions that improve the lives and strengthen economic with the BBC. **Description**: The Program Coordinator in an integral...

  • Practicum Coordinator

    7 days ago

    North York, Canada Anderson College of Health, Business & Technology Full time

    **About Our Company** Anderson College is one of Canada’s oldest colleges, having opened our first location in 1885. We have trained more than 100,000 students over a 137-year history, and have been an empowering partner for students overcoming career challenges and transitioning to the next phase of their lives. With ten locations in Ontario and one in...