Community Case Manager

4 days ago

Calgary, Canada Enviros Full time

**Enviros** is an innovative social services agency that provides critical, individualized programs to children, youth, adults and families in vulnerable situations to meet their desired outcomes and wellness.

**Enviros** helps our clients make strength-based changes to move to independence within a healthy community.

**Enviros** focuses programs on the unique needs of individual clients practicing experiential learning to provide opportunities for personal discovery and growth.

**Enviros** focus is on building relationships and is the foundation of the work we do. This enables clients to develop skills, healthy trust, and independence.

Since our founding in 1976, Enviros has been an early adopter of new evidence-based best practices and has developed and informed other leading practices.

**Why People Choose Enviros**:
Simply stated, our vision is: “The Power of Human Relationships Invites Belonging and Inspires Growth”.

**The Program - Triveri House**

Triveri House is a Place Based Supportive Housing program for young people (18-29) experiencing chronic and episodic homelessness. Adhering to a Harm Reduction model, the program works with the young adults to create stability and overall wellbeing in their lives through an intensive case management model (ICM).

**Principle Based Practice**

Enviros’ Principle Based Practice is a model that utilizes principles to guide and drive action in practice, a decision-making tool in our interventions addressing critical areas of need, and the foundational structure of support for the crucial work we do incorporating strengths and culture into our day-to-day interactions.

**The Position - Community Case Manager**:
This position will provide direct support to a case load of program participants in scattered site community-based housing to ensure financial supports are in place, access to health and mental health services, food bank services, community supports and access to adult education programs as well as other supports that may be required. The case manager will have a well-defined knowledge of resources available in the community and working relationships within service providers. The case manager will take on the role of a “systems navigator” and will assist as a housing locator and support tenants with landlord relations. The community case manager will work with each participant by identifying the individual’s needs and create a plan with them to access the needed supports and services. The case manager will be the advocate for the tenants and will assist the tenant to successfully receive the supports they are entitled to.

The case managers will play an active role within the participants day to day living outside of Triveri House. The community Case Manager will ensure weekly check ins are completed with participants throughout the community and ensure that appropriate documentation of supports provided is completed on a monthly and quarterly basis.

The case manager will have experience working within the homeless sector and/or working with youth and young adults at risk of homelessness. They will have a good understanding of trauma informed care, harm reduction and substance use and will be experienced in dealing with situations arising from these conditions such as and not limited to**: Crisis Management, response to medical and mental health challenges and emergencies, and support with hygienic practices.**

The case manager will be expected to be able to support individuals and this may involve working alone with an individual, driving tenants to appointments and supporting tenants as they deal with their life challenges. Case managers will be scheduled to provide services seven days a week and shifts will involve days, evenings, and weekends.

**Education and Experience**:

- A degree or diploma in related field of study
- Individuals who have experience working within the Calgary Homeless Foundation network of service providers may be an asset.

**Other Qualifications**:

- A current criminal record check including vulnerable sector (completed within the last 6 months)
- A current Alberta Intervention Record check (completed within the last 12 months)
- A current First Aid and CPR/AED ‘C’ certificate
- A Class 4 or 5 Driver’s License (Class 5 GDL will not be accepted) and access to a reliable vehicle

**How to Apply**:

- Enviros believes in the power of diversity, and we are dedicated to creating a diverse, equitable and inclusive environment. We ensure equal opportunity for all applicants and encourage people of all visible minorities, including Indigenous applicants, and those of any religion, sex, age, ability, sexual orientation, gender identity or expression to apply. _

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