Product Manager Assistant

2 weeks ago


Richmond, Canada Applied Biological Materials Inc Full time

**Responsibilities** will include, but not limited to:

- Communicate and liaise effectively with team members to ensure customer inquiries and orders are handled and processed in a timely manner
- Coordinate customer and technical support services for cell biology products
- Provide support for cell lines product curation and management
- Provide assistance to Intellectual Property Manager for technology transfer
- Support growth of company cell line products portfolio
- Assist with licensing of cell biology and other products
- Follow up on customer orders, production timeline and shipment statuses
- Work with production teams and contribute ideas to improve customer satisfaction
- Other product management and customer support related tasks

**Qualifications**
- Bachelor’s of Science degree in relevant Life Science fields such as Microbiology, Biochemistry or Biology;
- Excellent verbal and written English communication skills
- Positive attitude, pro-active, detail-oriented and possesses a relentless drive to learn and take responsibility
- Excellent time management skills, ability to multi-task, and work in a fast-paced environment
- Strong attention to details
- Excellent organization skills
- Strong analytical approach to troubleshooting, and proven ability to problem-solve independently



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