Customer Service Associate
2 weeks ago
Established in 1988, DOM International Limited is a food import and logistics company specializing in seafood. We have a strong track record in the North American food service industry. As we continue to grow, we are seeking a **customer service associate** to join our customer-service team, assisting with order processing and consumer communications.
Key responsibilities include
- Entering and shipping orders
- Managing returned goods processes
- Managing fresh fish sales, processing, and shipments
- 1-2 years' customer service experience
- English/French proficiency (asset)
- Strong interpersonal and communication (written & oral) skills
- Good organizational, time management, and prioritization abilities
- Computer proficiency
- Good critical thinking and problem-solving abilities
- Sound judgement
- Good execution and follow through
- Pro-active mindset
- Detail orientation
All applicants are welcome; accommodations are available upon request. We thank all applicants, however, only those who meet the requirements will be contacted.
**Job Types**: Full-time, Permanent
**Salary**: $40,000.00 per year
**Benefits**:
- Casual dress
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- Paid time off
Schedule:
- 8 hour shift
**Experience**:
- customer service: 1 year (preferred)
- order entry or data entry: 1 year (preferred)
**Language**:
- Fluent French and English (preferred)
Work Location: In person
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