Customer Care Associate
3 weeks ago
Company Description:
As Canada’s parking and mobility industry leader, Precise ParkLink is a nation-wide managed services and technology firm with more than 800 employees across Canada, a head office in Toronto, and 18 supporting offices across the country.
Precise ParkLink manages thousands of parking lots on behalf of hundreds of property owners. They supply cutting-edge technology and services to thousands of clients in the healthcare, municipal, commercial, institutional, and private sectors.
Job Summary:
The Customer Care Associate reports to the Team lead/Supervisor. The Customer Care Associate provides guidance for customers entering the parking facility and provide customer assistance as needed.
Location: Greater Toronto Area
Employment: Part-time
Hours: Hours to be discussed during interview.
Compensation: Hourly.
Essential Duties and Responsibilities:
Reports to the Team lead and Supervisor to support parking operations
Identify customer questions, concerns, and overall needs
Provide accurate answers and solutions to customer queries
Address customer complaints in a compassionate and patient manner
Answer incoming calls and emails in an efficient manner
Redirect customers to appropriate teams and/or departments as needed
Follow company communication procedures, policies, and guidelines at all times
Responds immediately to all reports concerning damage to equipment, and places E-service as needed
Observe security monitors to ensure no criminal activity occurs and report any activity to management
Balance cash records at end of shift and manage parking records during shift
Troubleshooting parking equipment issues at the site level
I-PASS Enrolling /canceling payroll staffs and sending the list to payroll
Complete additional duties assigned by manager
Mandatory Attributes:
Assertive and self-motivated disposition
Strong organizational skills
Excellent communication skills: ability to explain complex solutions and processes clearly to others
Collaborative and demonstrates strong interpersonal skills
Self-managed while accurately following instructions
Ability to multitask effectively and stay positive and professional under high-pressure fastpaced environments
Adaptable and flexible
Neat appearance with a professional and positive attitude
Skills & Qualifications:
High School Graduate or higher education
Basic Computer skills – Windows, MS Office
Customer service experience, inclusive attitude and openness to diversity, is an asset
Excellent customer service skills
Extremely professional with excellent interpersonal, relationship, and communication skills (written and oral)
Positive attitude and empathy for clients
Solid problem solving and decision-making skills
Strong team player with the ability to develop and maintain relationships with internal and external customers
Valid driver's license and vehicle preferred.
-
Associate, Customer Care
6 hours ago
Toronto, Canada Hyundai Capital Canada Full timeWho We Are: Hyundai Capital Canada (HCCA) is the Canadian captive finance business for Hyundai Motor Group. We go to market under the service brands Hyundai Motor Finance, Kia Finance, and Genesis Finance. Though a network of over 450 Hyundai and Kia dealerships nationwide, we provide indirect vehicle financing and leasing solutions to consumers and...
-
Associate, Customer Care
26 minutes ago
Toronto, Canada Hyundai Capital Canada Full timeWho We Are: Hyundai Capital Canada (HCCA) is the Canadian captive finance business for Hyundai Motor Group. We go to market under the service brands Hyundai Motor Finance, Kia Finance, and Genesis Finance. Though a network of over 450 Hyundai and Kia dealerships nationwide, we provide indirect vehicle financing and leasing solutions to consumers and...
-
Associate, Customer Care
23 hours ago
Toronto, Canada Hyundai Capital America Full timeDescription Who We Are: Hyundai Capital Canada (HCCA) is the Canadian captive finance business for Hyundai Motor Group. We go to market under the service brands Hyundai Motor Finance, Kia Finance, and Genesis Finance. Though a network of over 450 Hyundai and Kia dealerships nationwide, we provide indirect vehicle financing and leasing solutions to...
-
Customer Care Specialist
5 days ago
Toronto, Canada MADISON HOMES HOLDINGS Full timeTitle Customer Care Specialist Department Customer Care Reports to Manager, Customer Care General Description: The Customer Care Specialist is responsible for working directly with homeowners from PDI, occupancy, 30 Day and year end. Duties include Tarion registration, reviewing deficiency lists, scheduling service people, documentation, and resolution of...
-
Toronto, Ontario, Canada Carewell Full timeAre you a data-driven problem solver who is passionate about making a difference in the lives of others while contributing to a successful business? Join Carewell and be a part of a team that creates impactful solutions for caregivers and their unique challenges. We're looking for hardworking individuals committed to raising the bar and striving for impact,...
-
OMNI Customer Fulfillment Associate
1 week ago
Toronto, Ontario, Canada Walmart Canada Full timePosition Summary...Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great way to develop your skills in the retail industry. An OMNI Customer Fulfillment Associate picks, packs and dispenses online orders ensuring high-quality standard and accuracy while adhering to strict safety and food hygiene standards to achieve customer...
-
Customer Success Associate
7 days ago
Toronto, Canada Air Full timeAir is a Creative Ops System for Marketers. Our product automates the mindless tasks that marketers do every day to manage content and unlocks creativity through image recognition, automated versioning, and approval workflows. We launched in March 2021 and have raised $28M+ from world-class venture capital groups including Tiger Global, Headline Ventures,...
-
Lab Associate
3 weeks ago
Toronto, Ontario, Canada International Point of Care Full timeSalary: International Point of Care is an Etobicoke, ON-based company specialized in the area of rapid point-of-care. We develop, manufacture, and supply unique biological reagents, raw materials, and lateral flow components for the in-vitro diagnostic industry and the research and development community.Our expanding team is currently looking for a...
-
OMNI Customer Fulfillment Associate
1 week ago
Toronto, Canada Walmart Canada Full timePosition Summary...Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great way to develop your skills in the retail industry. An OMNI Customer Fulfillment Associate picks, packs and dispenses online orders ensuring high-quality standard and accuracy while adhering to strict safety and food hygiene standards to achieve customer...
-
OMNI Customer Fulfillment Associate
1 week ago
Toronto, Canada Walmart Canada Full timePosition Summary...Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great way to develop your skills in the retail industry. An OMNI Customer Fulfillment Associate picks, packs and dispenses online orders ensuring high-quality standard and accuracy while adhering to strict safety and food hygiene standards to achieve customer...
-
Lab Associate
2 weeks ago
Toronto, Canada International Point of Care Full timeSalary: International Point of Care is an Etobicoke, ON-based company specialized in the area of rapid point-of-care. We develop, manufacture, and supply unique biological reagents, raw materials, and lateral flow components for the in-vitro diagnostic industry and the research and development community.Our expanding team is currently looking for a...
-
Customer Fulfillment Associate
1 week ago
Toronto, ON, Canada Walmart Canada Corp Full timeTo pick and pack online grocery delivery orders ensuring a high quality standard and accuracy while adhering to strict safety and food hygiene standards to achieve customer satisfaction. Efficiently picks and assembles orders from various temperature areas with great care and quality in mind to achieve “On Time” delivery to customers. Ensures that...
-
Customer Support Associate
6 days ago
Old Toronto, Canada Abstract Management Group Full timeThe consumer comes first within the hospitality industry and that is no exception at Abstract Management Group. Our Customer Support Associates help the local neighborhoods by offering products and services from our various clientele to increase their brand awareness and community outreach. As a Customer Support Associate, you will be a part of creating and...
-
Customer Support Associate
6 days ago
Old Toronto, Canada Abstract Management Group Full timeThe consumer comes first within the hospitality industry and that is no exception at Abstract Management Group. Our Customer Support Associates help the local neighborhoods by offering products and services from our various clientele to increase their brand awareness and community outreach. As a Customer Support Associate, you will be a part of creating and...
-
Customer Support Associate
7 days ago
Toronto, ON, Canada Abstract Management Group Full timeThe consumer comes first within the hospitality industry and that is no exception at Abstract Management Group. Our Customer Support Associates help the local neighborhoods by offering products and services from our various clientele to increase their brand awareness and community outreach. As a Customer Support Associate, you will be a part of creating and...
-
Customer Support Associate
6 days ago
Old Toronto, Canada Abstract Management Group Full timeThe consumer comes first within the hospitality industry and that is no exception at Abstract Management Group. Our Customer Support Associates help the local neighborhoods by offering products and services from our various clientele to increase their brand awareness and community outreach. As a Customer Support Associate, you will be a part of creating and...
-
Customer Loyalty Associate
2 weeks ago
Toronto, Ontario, Canada Adecco Canada Full timeAdecco is currently seeking a highly skilled and motivated Loyalty Retention Centre Associate to join our client's team in Toronto, ON. if you are looking for a rewarding career in the automotive finance industry with one of the industry's top leaders, this role might be for you.Bilingual French/English is a must have - professional level.Location: Toronto,...
-
OMNI Customer Fulfillment Associate
1 week ago
Toronto, Ontario, Canada Walmart Canada Full timePosition Summary...To pick and pack online grocery delivery orders ensuring a high quality standard and accuracy while adhering to strict safety and food hygiene standards to achieve customer satisfaction.What you'll do...1. Efficiently picks and assembles orders from various temperature areas with great care and quality in mind to achieve "On Time" delivery...
-
Customer Care Specialist, High Rise
3 weeks ago
Toronto, Canada MADISON HOMES HOLDINGS Full time**Title**:Customer Care Specialist, High Rise **Department**: Customer Care **Reports to**:Manager, Customer Care High Rise **Our History**: The Madison Group is a widely diversified real estate and land development company with extensive experience in building master - planned communities, low-rise and high-rise residential projects and also operates a...
-
Customer Care Specialist
6 hours ago
Toronto, Canada Madison Group of Companies Full timeAbout Us: The Madison Group is a widely diversified real estate and land development company with extensive experience in building master- planned communities, low-rise and high-rise residential projects and also operates a substantial portfolio of retail, commercial and industrial projects. For over 55 years, Madison Group has built its foundation on...