ERP Support Specialist

3 months ago

Etobicoke, Canada Freshstone Brands Inc. Full time

:
The ERP Support Specialist is responsible for providing user support and training on the Microsoft Navision systems (2015 & 2018). They will also be responsible for maintaining the Master Data to ensure optimum level of data accuracy and system integrity. Key areas of responsibility include resolving system issues, end user support and training, master data management, and maintenance of the user profiles & permissions.

The ERP Support Specialist will be a member of the Business Systems team Other tasks may include development of standard operating procedures related to the Master Data & ERP administrative processes and actively participating in various ERP related projects. May be required to participate in the implementation of the ERP related technologies to support IT and business objectives.

REPORTING RELATIONSHIP & REPORTS:
This position will report directly to the Director, Information Technology

ESSENTIAL FUNCTIONS:

- Provide first level support for the ERP core modules including, Finance, Manufacturing, Supply Chain, Inventory Management, Warehouse Management, Distribution, Quality Control, Sales & Marketing, Reporting and any additional modules in use by the organization.
- Ensure master data quality by enforcing standard procedures for new master data record requests using standard templates for items, customers, vendors, etc., confirming the data is obtained from authorized business sources and obtaining appropriate management approvals.
- Responsible for master data standardization including cleansing and de-duplication to support continuous improvement and in preparation for future ERP upgrade/implementation projects.
- Responsible for mass updates to the Master Data and other tables using Configuration Packages or other tools.
- Maintain the system security through the management of user profiles and permissions.
- Responsible for the standardization of the ERP role and permission structure to simplify user security while ensuring adequate controls are in place to secure sensitive functions and data within the system.
- Gain and understanding mapping to support the integration between the ERP and BI as well as any other integrated systems such as Jet Reports, etc.
- Maintain ERP job scheduler and resolve job alert notifications.
- Provide backfill for EDI Support Specialist and the ERP & BI Administrator
- Adheres to all company policies and procedures including cyber security, regulatory compliance, change control, and disaster recovery.
- Ensures all system configurations and standard operating procedures related to this role are fully documented and properly maintained.
- Interacts with external vendors and service providers to ensure the timely delivery of products, services, and contracts.
- Consistently looks for continuous improvement opportunities.

EDUCATION & PREREQUISITES
- Bachelor’s degree in computer science/information systems, or equivalent relevant experience
- 3-5 years experience providing user support on Microsoft Navision ERP
- Experience working for a food processor or similar manufacturing environment.
- Experience with SQL Server databases
- Skilled in report development using SQL Query, Excel Pivot Tables, Power BI
- Knowledge of food regulatory, safety and HACCP requirements is an asset

EXPERIENCE
- Able to work in a fast-paced and highly demanding environment.
- Strong analytical and logical problem-solving skills
- Excellent communication (written and verbal) skills.
- Exceptional attention to detail and accuracy
- Ability to work independently with minimum supervision.
- Superior customer service and empathetic aptitude
- Ability to handle conflicting priorities from multiple sources.
- Highly organized with strong time management skills
- Experience using the Microsoft platform, including 365.
- Available to work full-time and occasionally on evenings and weekends.
- Ability to travel as required

KEY COMPETENCIES
- Customer Focus - is dedicated to meeting the expectations and requirements of internal and external customers; gets firsthand customer information and uses it for improvements in products and services; acts with the customer in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
- Problem Solving - uses rigorous logic and systems thinking methods to understand and solve difficult problems; probes for all fruitful sources for insight and answers; can see hidden problems; excels at honest analysis; looks beyond the obvious and doesn’t stop at the first answer; can leverage others in a facilitative format while retaining the ability to use independent judgment.
- Planning - Accurately scopes out length and difficulty of tasks and projects; sets objectives and goals; breaks down work into process steps; develops schedules and task assignments; anticipates and adjusts for problems and roadblocks; measures performance against goals; evaluates results.
- Functional / Technical Skills - Has the

  • ERP System Specialist

    3 months ago

    Etobicoke, Canada Tayco Full time

    **Overview**: Tayco is seeking an enthusiastic and detail-orientated ERP System Specialist to join our Operations Team. We are looking for someone who is aligned with our core values of Ownership, Progressive, Efficient and Enjoyable Experiences. **The Opportunity**: The ERP System Specialist is responsible for creating and designing software systems to...

  • Lead Program Manager for ERP Solutions

    4 weeks ago

    Etobicoke, Canada Livingston International Full time

    We are looking for a seasoned Program Manager to spearhead the effective implementation of a new Enterprise Resource Planning (ERP) system tailored for a sophisticated customs brokerage solution. This role is pivotal, requiring extensive expertise in ERP systems, project management practices, and the capability to oversee intricate, multi-location...

  • Lead Program Manager for ERP Solutions

    1 week ago

    Etobicoke, Canada Livingston International Full time

    We are looking for a seasoned Program Manager to spearhead the effective implementation of a new Enterprise Resource Planning (ERP) system tailored for a sophisticated customs brokerage solution. This role is pivotal, requiring extensive expertise in ERP systems, project management practices, and the capability to oversee intricate, multi-location...

  • Accounting Specialist

    1 week ago

    Etobicoke, Ontario, Canada Home and Community Care Support Services Full time

    Accounting Specialist Job Description Accounting Specialist Join our team at Ontario Health atHome as an Accounting Specialist and play a critical role in ensuring the timely and accurate processing of financial transactions. About the Role This is a permanent, full-time position that reports to the Manager, Finance. As an Accounting Specialist, you...

  • Accounts Payable Specialist

    3 months ago

    Etobicoke, Canada Montage Support Services Full time

    Accounts Payable Specialist (Full-time, 12-months contract, Admin) Montage Support Services is a leading service provider that offers innovative and individualized services that directly respond to the wishes, hopes, dreams and aspirations of each person we support. Montage has a demonstrated commitment to quality customer service practices and person...

  • Administrative Specialist

    3 months ago

    Etobicoke, Canada Support Ontario Youth Full time

    **Introduction**: Support Ontario Youth is committed to our team members and clients. We work very hard to foster a culture that allows us to be our authentic selves. We know that clear communication, collaboration, and teamwork is the key to a successful workplace. We are looking for **Administrative Specialist **to help support our driven, focused and...

  • Quoting Specialist

    4 months ago

    Etobicoke, Canada Convoy Supply Full time

    **Quoting Specialist** Position Summary The Quoting Specialist assists the Centralized Quoting Manager in assessing and pricing of commercial, industrial, and institutional flat roofing projects. You will review and analyze plans, specifications, and other documents to prepare cost estimates for construction projects (flat roofs). **Responsibilities**: -...

  • IT Support Specialist

    3 months ago

    Etobicoke, Canada Dymin Steel Full time

    Pipe & Piling Supplies Ltd. has an opening for an enthusiastic, self starter to join us in the role of IT Application Support Specialist. We offer a competitive compensation package with dental, medical, vision, LTD coverage. This is a full-time permanent role with a well-established organization. **Duties/responsibilities** - Manage and triage support...

  • Administrative Support Specialist

    3 days ago

    Etobicoke, Ontario, Canada Dynevor Express(2010) Ltd Full time

    About the RoleWe are seeking a highly organized and detail-oriented Administrative Support Specialist to join our team at Dynevor Express(2010) Ltd. As an Administrative Support Specialist, you will be responsible for providing exceptional customer service, managing information filing systems, and performing data entry tasks.Key ResponsibilitiesAnswer...

  • Executive Support Specialist

    2 weeks ago

    Etobicoke, Ontario, Canada Dean Group Full time

    **Job Summary**Dean Group is seeking a highly skilled and experienced Executive Support Specialist to provide administrative support to our Vice President of Marketing and Philanthropy. This is a unique opportunity to work with a high-profile executive and contribute to the success of our organization.**Key Responsibilities:**Coordinate travel and event...

  • Executive Support Specialist

    1 week ago

    Etobicoke, Ontario, Canada Dean Group Full time

    **Job Summary**Dean Group is seeking a highly skilled and experienced Executive Support Specialist to provide administrative support to our Vice President of Marketing and Philanthropy. This is a unique opportunity to work with a high-profile executive and contribute to the success of our organization.**Key Responsibilities:**Coordinate travel and event...

  • Executive Support Specialist

    2 weeks ago

    Etobicoke, Ontario, Canada Dean Group Full time

    **Job Summary**Dean Group is seeking a highly skilled and experienced Executive Support Specialist to provide administrative support to our Vice President of Marketing and Philanthropy. This is a unique opportunity to work with a high-profile executive and contribute to the success of our organization.**Key Responsibilities:**Coordinate travel and event...

  • Accounting Specialist

    8 hours ago

    Etobicoke, Ontario, Canada Home and Community Care Support Services Full time

    We are currently recruiting an Accounting Specialist Competition #: FY Date Posted: September 11, 2024Date Closed: Until FilledStart Date: as soon as possibleReports to: Manager, FinanceJob Rate: CUPE Salary Band 3: $31.46 to $36.94 per hourCategory: Permanent Full-time Team: FinanceCurrent primary assigned location: Etobicoke Office, 401 The West Mall...

  • Accounting Specialist

    1 week ago

    Etobicoke, Canada Home and Community Care Support Services Full time

    We are currently recruiting an Accounting Specialist Competition #: FY2425-070Date Posted: September 11, 2024Date Closed: Until FilledStart Date: as soon as possibleReports to: Manager, FinanceJob Rate: CUPE Salary Band 3: $31.46 to $36.94 per hourCategory: Permanent Full-time Team: ...

  • Faculty Support Digital Specialist

    3 months ago

    Etobicoke, Canada Humber Full time

    **Faculty Support Digital Specialist - Innovative Learning - I/O** - (26233) **Find Your Spot at Humber**: At Humber, our career paths open up a world of infinite possibilities for you to explore. People are at the heart of the Humber experience. Here, every day we work shoulder to shoulder to deliver excellence, and in doing so, we redefine what it means...

  • Bilingual Technical Client Support Specialist

    1 week ago

    Etobicoke, Canada Nuvollo Full time

    Nuvollo Nuvollo is a fast growing cloud company focusing on managing and operating business critical systems such as Enterprise Resource Planning (ERP) requiring a high availability, secure, predictable environments. The Nuvollo environment fosters learning new technologies and provides opportunities for growth across systems, cloud, cyber-security,...

  • Customer Support Specialist

    2 weeks ago

    Etobicoke, Canada NRG Home Services Full time

    **Job Title**: Customer Support Specialist **Company**: NRG Canada **Employment Type**: Full-time (On-Site) **Salary**: $19 per hour **Schedule**:Monday - Friday: 9:00AM - 5:00PM, 11:00AM - 7:00PM, or 12:00 PM - 8:00 PM _(with flexibility of evenings and weekends)_ **Please note this is not a remote position** **Company Overview**: NRG Canada's among...

  • Executive Support Specialist

    6 days ago

    Etobicoke, Ontario, Canada Dean Group Full time

    About the RoleWe are seeking a highly skilled and experienced Executive Support Specialist to join our team at Dean Group. As a key member of our team, you will provide exceptional administrative support to our Vice President of Marketing and Philanthropy.Key ResponsibilitiesOrganize and coordinate travel and event schedules for high-profile events,...

  • Executive Support Specialist

    7 days ago

    Etobicoke, Ontario, Canada Dean Group Full time

    About the RoleWe are seeking a highly skilled and experienced Executive Support Specialist to join our team at Dean Group. As a key member of our team, you will provide exceptional administrative support to our Vice President of Marketing and Philanthropy.Key ResponsibilitiesOrganize and coordinate travel and event schedules for high-profile events,...

  • Executive Support Specialist

    1 week ago

    Etobicoke, Ontario, Canada Dean Group Full time

    **About the Role**We are seeking a highly skilled and experienced Executive Support Specialist to join our team at Dean Group. As a key member of our organization, you will provide exceptional administrative support to our Vice President of Marketing and Philanthropy.Key Responsibilities:Coordinate travel and event schedules, including Fashion Week in Paris,...