See more Collapse

Sales Support Lead

4 weeks ago

Burnaby, Canada Refrigerative Supply Limited Full time

**RSL’S story**:
**_ RSL Mission_**
Our purpose is to provide the highest quality HVAC and Refrigeration experience in Canada.

**_ RSL Vision_**
To be the environment that inspires excellence and trust within our community.

**_ RSL Values_**
Gracious, Collaborative, Courageous, Innovative, Community Focused, and Exceptional Experience.

**The Opportunity**:
**_ Scope of the position_**

The Sales Support Lead is responsible for providing technical and administrative support to both customers and the RSL branch outside and inside sales staff.

**_ Duties and Responsibilities_**
- Supports all branch sales staff in the growth of HVAC-R products.
- Provides technical support to both RSL staff and customers.
- Provide equipment selection and job quotes on HVAC-R equipment to assist the sales department in fulfilling customer requirements in a timely manner.
- Working with purchasing department to maintain adequate inventory levels.
- Compare multiple supplier offerings to provide the best solution for the customer and RSL.
- Answers customer calls and provide information and solutions.
- Participate in staff and customer product training.
- Coordinate and schedule customer orders.
- Maintain records of sales, quotes, customer information, and requests.
- Provide counter sales support when needed.
- Determines the best method to resolve problems to ensure customer satisfaction and company adherence to policies.
- Practices safe material handling techniques.
- Establish and maintain good working relationships with staff and customers.
- Participate in a call schedule for after-hours customer service.
- Perform other duties as assigned or as required.
- Assist with mentoring and training other Inside Sales staff, including product, sales, and technical training.

**_Skills and Qualifications_**
- Possesses excellent customer service skills.
- Have extensive knowledge of supplier websites.
- Ability to do load calculations for HVAC-R systems.
- Must have or be able to obtain a valid Class 5 driver’s license.
- Demonstrates an understanding of effective selling methods.
- Possesses knowledge of HVAC-R systems and the ability to demonstrate and discuss with customers.
- Have a working knowledge and complete understanding of how to process orders, quotes, credits, and backorders on the RSL computer software.
- Understands basic inventory, warehousing, and stocking procedures.
- Must be able to handle multiple tasks.
- Works easily with others in a high-paced work environment.
- Demonstrates effective communication skills (verbal, written, and listening).
- Be energetic and self-motivated.
- Maintain a business-like manner at all times.
- Dedicated to continuous improvement.
- Possesses basic Microsoft Office skills.

**What we offer**:
It's not all about work. That's why we support and recognize our team members with a range of benefits:

- RSL is an entrepreneurial company - we don't micromanage
- Embark on a continuous development journey. You have access to $3,500 annually to invest in your professional growth.
- 3 weeks vacation
- 3 personal obligation days
- Wellness Account
- Stay healthy with our rich benefits package
- Protect your future with our Pension plan
- Access a 24/7 Employee Assistance Program.

Refrigerative Supply Limited is an equal opportunity employer. We prohibit discrimination based on age, color, disability, national origin, race, religion, sex, sexual orientation, and any other legally protected class in accordance with applicable federal, provincial, and local laws. We are also committed to creating and maintaining an inclusive and accessible workplace. We would like to thank all applicants for their interest; however, only those selected will be contacted.

We have other current jobs related to this field that you can find below

  • Sales Support Lead

    2 weeks ago

    Burnaby, British Columbia, Canada Refrigerative Supply Limited Full time

    RSL'S story:_ RSL Mission_Our purpose is to provide the highest quality HVAC and Refrigeration experience in Canada._ RSL Vision_To be the environment that inspires excellence and trust within our community._ RSL Values_Gracious, Collaborative, Courageous, Innovative, Community Focused, and Exceptional Experience.The Opportunity:_ Scope of the position_The...

  • Team Lead Sales Support

    7 days ago

    Burnaby, Canada TFG Financial Corporation Full time

    **Results, recognition and rewards** TFG’s culture is results, recognition and rewards based, with a focus on achieving results in a high performing team environment. TFG Financial Corporation, as part of the Travelers Financial Group of Companies, is one of the largest independent commercial equipment finance companies in Canada. Our mission and purpose...

  • Team Lead Sales Support

    3 weeks ago

    Burnaby, Canada TFG Financial Corporation Full time

    **Results, recognition and rewards** TFG’s culture is results, recognition and rewards based, with a focus on achieving results in a high performing team environment. TFG Financial Corporation, as part of the Travelers Financial Group of Companies, is one of the largest independent commercial equipment finance companies in Canada. Our mission and purpose...

  • Team Lead Sales Support

    2 weeks ago

    Burnaby, British Columbia, Canada TFG Financial Corporation Full time

    Results, recognition and rewardsTFG's culture is results, recognition and rewards based, with a focus on achieving results in a high performing team environment.TFG Financial Corporation, as part of the Travelers Financial Group of Companies, is one of the largest independent commercial equipment finance companies in Canada. Our mission and purpose is to be...

  • Sales Team Lead

    6 days ago

    Burnaby, Canada Ritchie Bros. Full time

    ABOUT US- ABOUT THE TEAM - As a global company, our corporate teams support billions of dollars in equipment sales every year. In joining our corporate services teams, you will be ensuring the business runs smoothly in your respective verticals and supporting the overall business to achieve our core objectives. Every day your work will make a difference in...

  • Sales Team Lead

    4 weeks ago

    Burnaby, Canada Ritchie Bros. Full time

    ABOUT THE TEAM - Ritchie Bros. Financial Services is our dynamic, fast-paced and passionate equipment financing business unit. Outgoing, entrepreneurial, collaborative, fun, energetic, resilient, competitive, friendly, customer-focused - we like our coworkers and our adjectives. Our ultimate reward is successfully helping our coworkers achieve and develop...

  • Sales Team Lead

    5 days ago

    Burnaby, Canada Ritchie Bros. Full time

    ABOUT US- ABOUT THE TEAM - Ritchie Bros. Financial Services is our dynamic, fast-paced and passionate equipment financing business unit. Outgoing, entrepreneurial, collaborative, fun, energetic, resilient, competitive, friendly, customer-focused - we like our coworkers and our adjectives. Our ultimate reward is successfully helping our coworkers achieve and...

  • Sales Team Lead

    2 weeks ago

    Burnaby, British Columbia, Canada Ritchie Bros. Full time

    ABOUT THE TEAM Ritchie Bros. Financial Services is our dynamic, fastpaced and passionate equipment financing business unit. Outgoing, entrepreneurial, collaborative, fun, energetic, resilient, competitive, friendly, customerfocused we like our coworkers and our adjectives. Our ultimate reward is successfully helping our coworkers achieve and develop within...

  • Sales Lead

    2 weeks ago

    Burnaby, British Columbia, Canada Swatch Group Canada Full time

    Job descriptionAs a Swatch Sales Lead, you will report to the store management team and will assist in coaching sales associates on meeting individual and store goals. Although your focus will be on sales initiatives, your responsibilities are also to provide excellent customer service, train and reinforce employees on policies and procedures. You will be...

  • Regional Account Sales Coordinator Lead

    4 days ago

    Burnaby, Canada Ritchie Bros. Full time

    ABOUT US- - The Lead Regional Account Sales Coordinator is responsible for effectively leading process execution and training for a team of Regional Account Sales Coordinators (RASC) and assigned Sales Territory Managers. The Lead RASC will engage directly with customers, Sales leaders, and inter-department business partners to resolve complex...

  • Field Sales Support Specialist

    4 weeks ago

    Burnaby, Canada White Cap Canada Full time

    A position at White Cap isn’t your ordinary job. You’ll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities. The White Cap family is committed to Building Trust on Every Job. We do this by being deeply knowledgeable, fully capable, and always dependable, and our associates are the driving...

  • Sales Lead

    3 weeks ago

    Burnaby, Canada Swatch Group Canada Full time

    **Job description** As a Swatch Sales Lead, you will report to the store management team and will assist in coaching sales associates on meeting individual and store goals. Although your focus will be on sales initiatives, your responsibilities are also to provide excellent customer service, train and reinforce employees on policies and procedures. You will...

  • Inside Sales/customer Service

    3 weeks ago

    Burnaby, Canada Serva-Lite Sales Ltd Full time

    **COMPANY BACKGROUND/CULTURE** Serva-Lite Sales Ltd. has been serving the emergency lighting and fire alarm markets since 1986. We are a specialized electrical wholesale distributor providing specialized products and services to contractors, school districts and fire alarm companies in British Columbia and Alberta. We pride ourselves as a stocking...

  • Technical Sales Lead

    4 weeks ago

    Burnaby, Canada GuardTeck Full time

    Technical Sales Lead **Guardteck Advanced Technology**, Canadian owned and operated, has served its clientele for more than 40 years, designing, installing, and servicing the most reliable and technologically advanced end-to-end **electronic security systems** available on the market, covering all sectors of commerce and industry. As a high-performing**...

  • Technical Sales Lead

    2 weeks ago

    Burnaby, British Columbia, Canada GuardTeck Full time

    Technical Sales LeadGuardteck Advanced Technology, Canadian owned and operated, has served its clientele for more than 40 years, designing, installing, and servicing the most reliable and technologically advanced end-to-end electronic security systems available on the market, covering all sectors of commerce and industry.As a high-performing Technical Sales...

  • Sales Support

    3 weeks ago

    Burnaby, Canada Fastenal Canada Full time

    Sales Support 101-3191 Thunderbird Cres, Burnaby, BC V5A 3G1 BC013 Part-time Shift(s): MON TUE WED THU FRI 7:00am - 5:00pm Up to 28 hours/week OVERVIEW: Working as Part-time Sales Support, you must have a strong interest in sales and enjoy working in a fast paced challenging environment. This is an entry level position that will provide assistance to our...

  • Inside Sales Support

    4 weeks ago

    Burnaby, Canada West Coast Beauty Full time

    West Coast Beauty is a leading and rapidly growing wholesale distributor of premium, luxury brands in the salon industry. We are looking for an insides sales support person to provide customer service and data entry. **Technical skills/job knowledge**: - Knowledge of general office procedures - Business writing skills - Ability to understand and interpret...

  • Sales Support

    4 weeks ago

    Burnaby, Canada Fastenal Full time

    OVERVIEW: Working as Part-time Sales Support, you must have a strong interest in sales and enjoy working in a fast paced challenging environment. This is an entry level position that will provide assistance to our customers from our branch located at 101-3191 Thunderbird Cres, Burnaby, BC V5A 3G1. This position may offer a flexible schedule after a...

  • Sales Support

    4 weeks ago

    Burnaby, Canada Fastenal Full time

    OVERVIEW: Working as Full-time Sales Support, you must have a strong interest in sales and enjoy working in a fast paced challenging environment. This is an entry level position that will provide assistance to our customers from our branch located at 101-3191 Thunderbird Cres, Burnaby, BC V5A 3G1. This position may offer a flexible schedule after a...

  • Sales Support

    1 month ago

    Burnaby, Canada Fastenal Full time

    OVERVIEW: Working as Full-time Sales Support, you must have a strong interest in sales and enjoy working in a fast paced challenging environment. This is an entry level position that will provide assistance to our customers from our branch located at 101-3191 Thunderbird Cres, Burnaby, BC V5A 3G1. This position may offer a flexible schedule after a...