Sales Support Lead

1 week ago


Burnaby, British Columbia, Canada Refrigerative Supply Limited Full time

RSL'S story:

_ RSL Mission_
Our purpose is to provide the highest quality HVAC and Refrigeration experience in Canada.

_ RSL Vision_
To be the environment that inspires excellence and trust within our community.

_ RSL Values_
Gracious, Collaborative, Courageous, Innovative, Community Focused, and Exceptional Experience.

The Opportunity:

_ Scope of the position_


The Sales Support Lead is responsible for providing technical and administrative support to both customers and the RSL branch outside and inside sales staff.


_ Duties and Responsibilities_

  • Supports all branch sales staff in the growth of HVAC-R products.
  • Provides technical support to both RSL staff and customers.
  • Provide equipment selection and job quotes on HVAC-R equipment to assist the sales department in fulfilling customer requirements in a timely manner.
  • Working with purchasing department to maintain adequate inventory levels.
  • Compare multiple supplier offerings to provide the best solution for the customer and RSL.
  • Answers customer calls and provide information and solutions.
  • Participate in staff and customer product training.
  • Coordinate and schedule customer orders.
  • Maintain records of sales, quotes, customer information, and requests.
  • Provide counter sales support when needed.
  • Determines the best method to resolve problems to ensure customer satisfaction and company adherence to policies.
  • Practices safe material handling techniques.
  • Establish and maintain good working relationships with staff and customers.
  • Participate in a call schedule for afterhours customer service.
  • Perform other duties as assigned or as required.
  • Assist with mentoring and training other Inside Sales staff, including product, sales, and technical training.

_Skills and Qualifications_

  • Possesses excellent customer service skills.
  • Have extensive knowledge of supplier websites.
  • Ability to do load calculations for HVAC-R systems.
  • Must have or be able to obtain a valid Class 5 driver's license.
  • Demonstrates an understanding of effective selling methods.
  • Possesses knowledge of HVAC-R systems and the ability to demonstrate and discuss with customers.
  • Have a working knowledge and complete understanding of how to process orders, quotes, credits, and backorders on the RSL computer software.
  • Understands basic inventory, warehousing, and stocking procedures.
  • Must be able to handle multiple tasks.
  • Works easily with others in a highpaced work environment.
  • Demonstrates effective communication skills (verbal, written, and listening).
  • Be energetic and selfmotivated.
  • Maintain a businesslike manner at all times.
  • Dedicated to continuous improvement.
  • Possesses basic Microsoft Office skills.

What we offer:

It's not all about work.

That's why we support and recognize our team members with a range of benefits:

  • RSL is an entrepreneurial company we don't micromanage
  • Embark on a continuous development journey. You have access to $3,500 annually to invest in your professional growth.
  • 3 weeks vacation
  • 3 personal obligation days
  • Wellness Account
  • Stay healthy with our rich benefits package
  • Protect your future with our Pension plan
  • Access a 24/7 Employee Assistance Program.
Refrigerative Supply Limited is an equal opportunity employer.

We prohibit discrimination based on age, color, disability, national origin, race, religion, sex, sexual orientation, and any other legally protected class in accordance with applicable federal, provincial, and local laws.

We are also committed to creating and maintaining an inclusive and accessible workplace. We would like to thank all applicants for their interest; however, only those selected will be contacted.

  • Burnaby, British Columbia, Canada TFG Financial Corporation Full time

    Results, recognition and rewardsTFG's culture is results, recognition and rewards based, with a focus on achieving results in a high performing team environment.TFG Financial Corporation, as part of the Travelers Financial Group of Companies, is one of the largest independent commercial equipment finance companies in Canada. Our mission and purpose is to be...

  • Sales Team Lead

    1 week ago


    Burnaby, British Columbia, Canada Ritchie Bros. Full time

    ABOUT THE TEAM Ritchie Bros. Financial Services is our dynamic, fastpaced and passionate equipment financing business unit. Outgoing, entrepreneurial, collaborative, fun, energetic, resilient, competitive, friendly, customerfocused we like our coworkers and our adjectives. Our ultimate reward is successfully helping our coworkers achieve and develop within...

  • Sales Lead

    1 week ago


    Burnaby, British Columbia, Canada Swatch Group Canada Full time

    Job descriptionAs a Swatch Sales Lead, you will report to the store management team and will assist in coaching sales associates on meeting individual and store goals. Although your focus will be on sales initiatives, your responsibilities are also to provide excellent customer service, train and reinforce employees on policies and procedures. You will be...


  • Burnaby, British Columbia, Canada GuardTeck Full time

    Technical Sales LeadGuardteck Advanced Technology, Canadian owned and operated, has served its clientele for more than 40 years, designing, installing, and servicing the most reliable and technologically advanced end-to-end electronic security systems available on the market, covering all sectors of commerce and industry.As a high-performing Technical Sales...

  • Sales Support

    1 week ago


    Burnaby, British Columbia, Canada Fastenal Full time

    OVERVIEW: Working as Part-time Sales Support, you must have a strong interest in sales and enjoy working in a fast paced challenging environment. This is an entry level position that will provide assistance to our customers from our branch located at Thunderbird Cres, Burnaby, BC V5A 3G1. This position may offer a flexible schedule after a period of...


  • Burnaby, British Columbia, Canada Stantec Full time

    Program Support Lead L6 )DescriptionMany of the world's top engineers and scientists come together in our Water business because they view a community's interaction with water a bit differently—as a single holistic system, rather than unconnected networks divided by jurisdictional boundaries. Working throughout the hydrologic cycle, we are delivering...


  • Burnaby, British Columbia, Canada QE Home Full time

    We at QE Home are committed to socially responsible business practices. By prioritizing sustainable practices, exercising social responsibility, and ensuring ethical conduct, we're creating products that aren't just better for people - they're better for the planet, too. We expect all employees to support and aid QE Home in continuing our transition towards...


  • Burnaby, British Columbia, Canada Mitsubishi Electric Sales Canada Inc. Full time

    Position Summary:As the Commercial Business Manager for BC & Yukon regions, you will work in conjunction with the Director of Commercial Business and the BC/Yukon Branch Manager in managing the day-to-day commercial operations of the BC office. This includes, but is not limited to, business management and planning, implementation of initiatives and budget...


  • Burnaby, British Columbia, Canada Multivista Full time

    Sales Enablement Specialist (Contract) Burnaby, British Columbia Multivista, part of Hexagon, a leader in construction documentation services, is offering a full suite of solutions on an intuitive cloud-based web platform. Multivista has been contracted on over 2.5 billion square feet of construction projects worldwide and is trusted by the industry's...


  • Burnaby, British Columbia, Canada EightSix Network Inc Full time

    Multivista, part of Hexagon, a leader in construction documentation services, is offering a full suite of solutions on an intuitive cloud-based web platform. Multivista has been contracted on over 2.5 billion square feet of construction projects worldwide and is trusted by the industry's leading companies to mitigate risk, create efficiencies, and deliver a...


  • Burnaby, British Columbia, Canada Build-A-Bear Workshop Full time

    PART TIME SALES LEADBuild-A-Bear Workshop, the only global company that offers an interactive make-your-own stuffed animal retail-entertainment experience, has an immediate opening for a Part Time Sales Lead. The Sales Lead serves as the leader of the store in the absence of store management. This position performs a variety of responsibilities as assigned...


  • Burnaby, British Columbia, Canada OSL Retail Services Inc Full time

    Overview:Signing Bonus $1000.00Do you have a passion for Tech?Samsung and OSL have teamed up to operate the Samsung Experience Stores across Canada. Samsung is a global leader in technology, opening new possibilities for people everywhere.Who are we?OSL is a dynamic, inclusive people-first company providing outsourced sales solutions for some of North...


  • Burnaby, British Columbia, Canada Fraser Health Full time $60 - $86

    The salary range for this position is CAD $59.Why Fraser Health? Fraser Health is responsible for the delivery of hospital and community-based health services to over 1.9 million people in 20 diverse communities from Burnaby to Fraser Canyon on the traditional territories of the Coast Salish and Nlaka'pamux Nations.Our team of 48,000+ staff, medical staff...


  • Burnaby, British Columbia, Canada Couturist Full time

    Couturist is a local women's fashion boutique store located in the heart of downtown Vancouver and Burnaby. In addition to Couturist house label, our boutique carries unique brands and pieces from all across the globe.We're currently hiring for full-time Sales Lead / Key Holder who has passion for fashion for our Metrotown locationQualifications/attributes:-...

  • Sales Professional

    1 week ago


    Burnaby, British Columbia, Canada EMC Mortgages Full time

    EMC Mortgages Canada is a leading Canadian Mortgage Broker. We are looking for a consummate sales professional that is seeking a new, highly rewarding challenge.We offer career growth opportunities, an inspirational, challenging workplace and the culture you need to evolve your career and reach your greatest potential. We also offer a diverse and flexible...


  • Burnaby, British Columbia, Canada Mitsubishi Electric Sales Canada Inc. Full time

    Position Summary:Current Assigned Product Lines:Residential & Light Commercial HVAC Product Line up.Key Responsibilities:Customer Support & Product Sales: Provide targeted product sales support to achieve a limited annual product sales target.Training: Plan and prepare training curriculum in accordance with business needs including training related...

  • Mortgage Sales

    1 week ago


    Burnaby, British Columbia, Canada EMC Mortgages Full time

    Your career begins with choice. So why choose EMC?Simple. We offer career growth opportunities. We also offer an inspirational, challenging workplace for you to reach your greatest potential. You can also expect a diverse and flexible learning environment, which will challenge you to build on your strengths and gain new skills.At EMC Mortgages we support a...

  • Sales Manager

    1 week ago


    Burnaby, British Columbia, Canada Five Star Building Services Full time

    Job Title:Sales Manager**Position Summary:The Sales Manager will develop the Sales team and work with key business executives and stakeholders to achieve sales targets, and create exceptional customer service experiences. The Sales Manager will execute the overall Sales department goals and objectives in achieving short and long term success of Five Star....

  • Sales Manager

    1 week ago


    Burnaby, British Columbia, Canada Artron BioResearch Full time

    About Us:Posted on: June 2021Status: OpenResponsibilities: Lead sales activities and develop sales strategies for assigned products in accordance with Company goals and objectives in order to achieve market share growth, and maximize sales revenue and profitability Develop new business leads and manage existing relationships to achieve sales goals for the...

  • Sales Assistant

    1 week ago


    Burnaby, British Columbia, Canada Whistler Food and Beverage Inc. Full time

    Company: Whistler Food and Beverage IncLocation:Burnaby, BCPosition Type: Full-timeAbout Us:Whistler Food and Beverage Inc. has been a leading manufacturer in the bottled glacial spring water industry since 1991. Our commitment to quality, innovation, and customer satisfaction has positioned us as a trusted partner in the industry.Job Description:Provide...