Territory Manager
4 weeks ago
Pioneering trusted medical solutions to improve the lives we touch: Convatec is a global medical products and technologies company, focused on solutions for the management of chronic conditions, with leading positions in advanced wound care, ostomy care, continence and critical care, and infusion care. With around 10,000 colleagues, and a promise to be forever caring, our products and services are available in over 100 countries. Our solutions provide a range of benefits, from infection prevention and protection of at-risk skin, to improved patient outcomes and reduced care costs. The company is a constituent of the FTSE 100 Index (LSE: CTEC) and in 2021 revenues were over $2 billion.
Our search for better is changing the lives of our customers. It’s changing the careers of our people too - creating new challenges and opportunities all the time. We’re a business that never stands still. Join us as a **Territory Manager**, and you won’t either.
**About the role**:
As a member of the Wound Care, Ostomy Care, and Continence & Critical Care Sales Team, you will be accountable for driving positive sales growth results within targeted (acute and post-acute) facilities throughout the designated geography. This position will foster team effectiveness and accomplishment of shared goals by sharing knowledge, experience, and information to optimize business strategies and drive overall sales within the territory.
**Your Key Duties and Responsibilities**:
- Accountable for selling & developing positive, collaborative relationships with clinical care providers, key buying influencers, including but not limited to Physicians, NSWOCC clinicians, WOCNs, and other clinicians within the continuum of care, and targeted customers in the Acute, Alternate Site, and healthcare settings
- Develop productive and long-term business relationships with individuals who are purchasing decision-makers in targeted facilities within designated territory. Generate business with new customers through cold calling and lead follow-up, and grow sales with existing accounts and customers
- Present and detail ConvaTec products to decision makers and associated staff to help create demand for ConvaTec products, using appropriate selling tools, visual aids and product demonstrations
- Attend national, regional, and local meetings as required. Represent ConvaTec in a professional manner at scheduled meetings
- Plan and implement product in-service programs for ConvaTec products. Analyze territorial sales to target key customers for in-service programs; Report results of in-service program to the Regional Sales Manager
- Leverage existing ConvaTec Territory managers and distribution channels to create a positive team approach to all the targeted facilities within their designated territory
- Establish and develop working relationships with regional distribution centers of national distribution chains and regional distributors within assigned territory. Conduct in-service demonstrations sales and customer service representatives on the features, benefits and usage of ConvaTec products; Work with distributor sales management to develop programs to promote ConvaTec products within serviced hospitals
- Assist Product Development/Quality Assurance Manager and Market Research Analyst in beta testing new product concepts or product improvement ideas. Also, as requested, participate in field testing of marketing program concepts and provide input for program changes or improvements. Submit new product ideas to Product Development/Quality Assurance Manager
- Maintain regular communications with Regional Sales Manager and performs additional duties as assigned by Regional Sales Manager
- Conduct monthly analysis of sales using Customer Relationship Management (CRM) tools as well as sales reporting tools within designated territory
- Required to report product quality complaints to the Customer Relations Team within the established timelines
**Principal Contacts**:
- Hospitals, WOCNs, NSWOCC’s, Surgeons, Physicians, Long Term Care, Acute Care, Community Care, Wound Care Clinics, Ostomy Program
**About yo**u**:
You are someone who is ready to make an impact on an organization. You are able to use your positive attitude and excellent communication skills to build positive customer relationships quickly and to network effectively at all levels. You thrive in a fast-paced, competitive environment with a documented history of sales success with stack rankings, awards and commendations.
**Qualifications/Education**:
- Bachelor’s degree or an RN is required.
- Minimum of two (2) years of sales experience selling medical products in a highly competitive, growth sales environment or Business-to-Business (B2B) selling experience is preferred. A consultative approach to selling is required.
- Experience selling medical products into hospitals/acute care facilities is preferred, as is experience selling ostomy, wound/skin care or critical care products
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