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Special Events Coordinator

4 months ago

Vancouver, Canada FAIRMONT Full time

**Company Description**
Fairmont Hotel Vancouver, known as the ‘Castle in the City’, with its chateau-style green-clad copper roof and gargoyles is an architectural landmark in the heart of Downton Vancouver that captures the hearts and imaginations of all who visit. A registered heritage property operating since 1939, the hotel symbolizes grandeur and timeless elegance. In spring 2019, Fairmont Hotel Vancouver completed a $75M, five-year multiphase revitalization project. With its prestigious address on Georgia Street, this castle is surrounded by a diverse arts community of galleries and theatres, a thriving shopping district, exhilarating nightlife and world class cuisine. Join our team and welcome our guests to extraordinary experiences at their home away from home.
**Job Description** Wedding & Special Events Coordinator**

Members of our Conference Services & Catering team do more than “sell” the warm, engaging and anticipative service that Fairmont Hotels & Resorts is renowned for - they live it Showcase your outstanding interpersonal skills as a Wedding & Special Events Coordinator, where you will provide organizational and administrative support to your team and memorable service to your guests.

**Our Culture & Benefits**:

- An inclusive, empowering, and positive workplace, where we place people at the heart of everything we do
- The opportunity to have fun at work alongside passionate hospitality professionals who strive to make the world a more welcoming place
- The opportunity to live, work and play across the world through our employee travel and internal transfer programs
- A competitive salary starting at $60,000 with annual compensation reviews based on market, performance, and capabilities
- Eligible to participate in Accor’s Accelerate Incentive Program for Luxe Hotel Sales.
- Complimentary meal through our Colleague Dining Program
- Complimentary dry-cleaning of business attire
- Complimentary hotel stay with breakfast for two through our BE OUR GUEST program
- Employee benefit card offering discounted room and food & beverage rates at Fairmont & Accor properties worldwide
- The opportunity to work in a luxury hotel environment and a Vancouver heritage building with a historic legacy dating back to 1939
- Free learning programs through our Academies and discounted eCornell courses
- Ability to make a difference through our Corporate Social Responsibility activities
- Annual paid vacation, sick leave, up to statutory holidays and birthday leave
- A comprehensive benefits package including extended medical, dental, vision, life insurance, and disability benefits
- A company-matched pension plan and ability to enroll in the Group Registered Retirement Savings Plan (GRSP)
- A monthly travel reimbursement for TransLink monthly passes

**What you will be doing**:
Reporting to the Director, Weddings & Luxury Events, responsibilities and essential job functions include but are not limited to the following:

- Flexible work schedule of Tuesday to Saturday
- Facilitating Menu Tastings and Site Inspections as needed
- Effectively responding to general inquiries on the telephone and in person, and directing them appropriately.
- Work closely with Director, Weddings & Luxury Events to ensure that a comprehensive knowledge of client files exists in order to respond to client questions and needs.
- Provide key departments with information on upcoming events on a daily basis.
- Conduct site inspections: rooms, conference space and F&B outlets as requested.
- Overseeing clients while in-house, ensuring their events go as they expect and anticipating their needs.
- Run Sales & Catering reports and ensure the system and function diary is current and up to date.
- Assist in organization of in-house functions and Client events.
- Assisting with other Department Managers as directed
- Assist with onsite activations and Events as needed
- Working closely with current Catering Coordinator and having detailed knowledge of department responsibilities to serve as out of office when needed
- Coordination of various components of hotel events & activations, launches, special events (i.e. invitations, RSVP management and ticketing systems)
- Coordinate project management systems, ensuring cross-functional teams are working cohesively.
- General administrative duties such as travel arrangements, vendor and partner reservations and invoice processing.
- Prepare post-event & activation wrap reports, meeting notes and circulate in a timely manner.
- Complies with Fairmont Hotels & Resorts policies, procedures and code of ethics.
- Performs any and all other tasks which are assigned by management.
- Upholds the highest standard of internal and external customer service at all times.

**Qualifications** Your skills and experience include**:

- Working knowledge of Sales & Catering, MS Office, Property Manager.
- Previous Conference Service Coordinator or Food & Beverage experience is an asset.
- Proven ability