Executive Assistant

3 weeks ago

Ottawa, Canada Zerotek Full time

Position Overview:
We are seeking a highly motivated, experienced and detail-oriented Executive Assistant to support our Chief Technology Officer (CTO) and Co-founder. Our company, a dynamic Software as a Service (SaaS) organization in the late startup phase, is at a pivotal point of growth. The Executive Assistant will play a crucial role in optimizing our CTO’s efficiency, enabling them to focus on strategic decisions and innovation. This position is ideal for a proactive problem-solver with exceptional project management skills who thrives in a fast-paced environment.

Key Responsibilities:

- **Calendar Management**: Manage the CTO’s calendar with precision, coordinating meetings, appointments, and travel arrangements. Ensure that scheduling conflicts are resolved efficiently and that the CTO’s time is optimized for strategic work. CTO is involved heavily in the sales process, so sales follow up coordinate and being responsive to customers is key.
- **Project Management**: Oversee and contribute to projects from inception to completion. Assist in resource allocation, deadline setting, and progress tracking to ensure timely and successful delivery.
- **Problem Solving**: Proactively identify potential issues or bottlenecks that could impact the CTO’s effectiveness or the team’s performance. Develop and implement solutions to address these challenges.
- **Communication**: Serve as a liaison between the CTO and other departments, external partners, and stakeholders. Ensure clear and effective communication across all levels of the organization.
- **Documentation and Reporting**: Assist with the preparation of reports, presentations, and documentation. Ensure that all materials are accurate, up-to-date, and ready for executive review.
- **Strategic Support**: Act as a thought partner to the CTO, offering insights and suggestions to streamline operations and foster innovation within the company.

Qualifications:

- Minimum of 5 years of experience in an executive support role, preferably within a technology or startup environment.
- Exceptional organizational skills and attention to detail.
- Strong problem-solving skills and the ability to manage complex projects.
- Excellent communication and interpersonal skills, with the ability to interact with individuals at all levels of the organization.
- High level of proficiency in office productivity tools (e.g., Microsoft Office, Google Suite) and the ability to learn new software quickly.
- Ability to work independently, prioritize tasks, and handle multiple deadlines in a fast-paced environment.
- Discretion and confidentiality in handling sensitive company information.

What We Offer:

- Competitive salary and benefits package.
- A dynamic, innovative, and inclusive work environment.
- Opportunities for personal and professional growth.
- The chance to be part of a company that’s transforming its industry and positively impacting the world.

**About Us**:
ZeroTek is a rapidly growing company providing the next generation of management platform and Identity Access Management (IAM) solutions for Managed Service Providers (MSP) and Managed Security Service Providers (MSSPs) serving small-to-medium-sized businesses (SMBs). Our software is deeply integrated with Okta and brings its advanced enterprise features to MSPs and their customers with a comprehensive multitenant service platform.

**Why work here?**

Though we’re based in Ottawa, Canada, we serve our global customer base remotely, so in this role you’ll work from home. We know the importance of staying engaged and connected in a virtual environment, so we’re flexible, open, and highly collaborative.

We operate in a relatively flat organization structure allowing for more authority and decision-making at the team contributor level. We share goals and objectives, enjoy spirited debates around strategy and tactics, and when a decision is made, everyone is accountable for their expected contributions. It’s a fun, respectful, mutually supportive environment, where making suggestions and asking for help are always welcome.

As a member of a smaller team, you’ll have the opportunity to grow professionally and personally while making a significant impact on the shaping of the company and product. We also offer opportunities for continuous learning and career development.

If you’re interested in what we’re doing and think you might be a good fit for our team, we look forward to hearing from you.

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