Intake Coordinator

2 weeks ago

Markham, Canada Canadian Addiction Treatment Centers Full time

**Division**: Canadian Addiction Residential Treatment

**Location**: Residential & VIOP

**Job Type**: Full-Time Permanent

**Hours**: 40 hours per week

**Week 1**:
Monday:
Tuesday: 10:00am - 6:00pm
Wednesday: 10:00am - 6:00pm
Thursday: 10:00am - 6:00pm
Friday: 10:00am - 6:00pm
Saturday: 10:00am - 6:00pm
Sunday:
**Week 2**:
Monday:
Tuesday: 10:00am - 6:00pm
Wednesday: 10:00am - 6:00pm
Thursday: 10:00am - 6:00pm
Friday: 10:00am - 6:00pm
Saturday: 10:00am - 6:00pm
Sunday:
**
Pay**: $24.40 - $28.00 per hour

**Reference ID**: GNS120

Come join our growing organization as a part of a high performing CARE team who are committed to changing the lives of people suffering from addiction

**WHAT YOU’LL LOVE ABOUT CATC**:
**AS A MULTIDISCIPLINARY HEALTHCARE TEAM - TOGETHER, WE CARE**:
**C**ompassionate** | A**ccessible** | R**espectful** | E**xperts in Addiction Medicine
- ** Wellness **- Benefits including Healthcare Spending Account, Employment Assistance Program, Discounted GoodLife Fitness memberships, Paid time off for vacation, illness, bereavement and mental health.
- ** Work/Life Balance** - Family-Friendly Shifts, No Long Hours, No Overnight Shifts
- ** Career Development**:

- Professional Development, Lunch & Learn Sessions and Access to 100+ courses within the Company’s Learning Management System.
- ** Preparation for the Future** - Retirement Savings Plan
- ** Employee Recognition** - Service Recognition Program

**ABOUT THE POSITION**:
The Intake Coordinator is the initial contact person for individuals, corporations, mental health professionals, etc. wishing to obtain information related to CATC programs and services. As a brand ambassador for CATC, the Intake Coordinator plays an integral role by obtaining preliminary client information and screening for suitability of an admission to one of our facilities. The Intake Coordinator will respond to crisis calls with appropriate counselling and recommendations and work towards filling available beds across CATC Inpatient sites. The Intake Coordinator uses consultative selling, while providing emotional support to potential clients, with the goal of providing seamless entry into inpatient and intensive outpatient treatment for those struggling with mental health and addiction issues. As part of a team, you will work towards filling available beds across CATC Inpatient sites and entry into VIOP.

**YOUR DUTIES AND RESPONSIBILITIES**:

- Provides information on programs and services available across the CATC Network (Inpatient and VIOP) or provides information/referral to external providers as appropriate.
- Conducts structured comprehensive intake assessments and completion of financial and administrative forms as necessary.
- Proactively case manages clients. This includes communicating with client, family, referents, other health care professionals or organizations, legal professionals, and other external parties, as required.
- Documents all communication with clients, family, and referents in CRM /EMR.
- Act as liaison for community referral agents i.e. EAP representatives, occupational health organizations, advising of a client’s arrival and providing documentation as needed.
- Completes intake or admission documentation, consents or other forms as required
- Prepare and maintain client files.
- Maintain open communication with other interdisciplinary team members regarding client cases and attend team meetings as required.
- Preparing reports, data management including data entry as required.
- Is flexible to the changing demands of the business unit, including changes in process or the addition of duties.
- Staff will work a variety of shifts including weekdays, evenings, weekends, and holidays.
- Other duties as assigned.

**WHAT YOU’LL NEED TO HAVE**:

- Post-secondary degree or diploma (Addictions/Mental Health or Business preferred).
- 2+ years of sales or customer service experience, or relevant experience in addictions/mental health.
- Highly skilled communicator with a strong ability to interact effectively with all potential clients.
- Bilingual (French) considered an asset.
- Self-motivated, with a drive for over-performance and a strong desire to help people in crisis.
- Proven success in overachieving quotas and targets.
- Excellent communication, teamwork, and people management skills.
- Previous experience in case management/system navigation or with vulnerable populations with addiction and mental health is considered an asset.
- Ability to build pipeline and achieve acquisition/revenue targets.
- Exceptional interpersonal skills with demonstrated ability to effectively communicate and influence (written and verbal).
- Experience (professional or otherwise) in the field of addiction/mental health
- Social Service Worker/Addictions Counselor Diploma
- Personal involvement/experience with/in recovery is an asset

**ABOUT THE COMPANY**
- Canadian Addiction Treatment Centres remains an inclusive and equal opportunity employer co

  • Client Scheduling Coordinator

    5 days ago

    Markham, Canada Bayshore HealthCare Full time

    The Client Scheduling Coordinator, under the direction of the immediate Supervisor, handles client care and service inquiries, arranges client care and service, schedules Field employees and maintains scheduling information and data as required. DUTIES AND RESPONSIBILITIES - Handle and document prospective client inquiries regarding requests for care and...

  • Client Scheduling Coordinator

    4 days ago

    Markham, Canada Bayshore HealthCare Full time

    Job Description JOB SUMMARY The Client Scheduling Coordinator, under the direction of the immediate Supervisor, handles client care and service inquiries, arranges client care and service, schedules Field employees and maintains scheduling information and data as required.  DUTIES AND RESPONSIBILITIES ·Handle and document prospective client...

  • Learning Coordinator

    4 weeks ago

    Markham, Canada Pet Valu Full time

    Location: Markham, Ontario **Job Description**: The Learning Coordinator reports directly into the Manager, Learning & Development. The Learning Coordinator is responsible for managing and supporting the operations, logistics, learning outcomes, employee experience, communications and event coordination for a variety of learning programs. As a part of the...

  • PMO Analyst

    4 weeks ago

    Markham, Canada RubiconPath Full time

    Our client is one of North America's most experienced submetering providerS. They help customers effectively manage their utility consumption, and supply, install, and remotely read electricity, water, and thermal submeters. Across all building types, retrofit or new construction, and deliver a comprehensive solution from design to implementation to...

  • Mental Health Counsellor

    4 weeks ago

    Markham, Canada Yellow Brick House Full time

    _**MENTAL HEALTH COUNSELLOR**_ **REPORTS TO**:Supervisor, Direct Services **PAY TYPE**:One-Year Contract **POSITION**: Mental Health Counsellor **LOCATION**: Shelters **HOURS OF Work**: 37.5 Hours of work - flexible to some evenings and weekends **ABOUT YELLOW BRICK HOUSE**: The Yellow Brick House/ Project Hostel is a not-for-profit charitable...

  • Clinical Manager

    4 weeks ago

    Markham, Canada Bayshore HealthCare Full time

    **The Transitional Care Manager under the direction of the Area Director will build and strengthen relationships between referral sources and Bayshore Home Health. A strong focus will be placed on relationships with hospital and facility contacts to educate their leaders about Bayshore services and the benefits of home health. This will be achieved through...

  • Senior Recruitment Consultant VMS

    2 weeks ago

    Markham, Canada Robertson & Company Full time

    Salary: Senior Recruitment Consultant VMS – Toronto Robertson is looking for a goal-oriented Senior Recruitment Consultant to work in our fast-paced VMS environment to support our growing base of banking, techno-industrial and government clients.The successful candidate will have the following attributes:Experience with VMS/MSP program delivery covering...

  • Senior Recruitment Consultant VMS

    2 weeks ago

    Markham, Ontario, Canada Robertson & Company Full time

    Salary: Senior Recruitment Consultant VMS – Toronto Robertson is looking for a goal-oriented Senior Recruitment Consultant to work in our fast-paced VMS environment to support our growing base of banking, techno-industrial and government clients.The successful candidate will have the following attributes:Experience with VMS/MSP program delivery covering...

  • Youth Worker

    1 month ago

    Markham, Canada 360°kids Full time

    The HOPE Program is a voluntary transition to independent living program dedicated to young females who have been victims of Human Trafficking. This program will build on the skills youth currently have and assist them in becoming successful as they continue on their life’s journey. The Youth Mentor will directly support the youth in the 360°kids...

  • Clinical Lead

    4 weeks ago

    Markham, Canada Bayshore HealthCare Full time

    Job Description JOB SUMMARY: The Clinical Community Lead – Nursing is responsible for the daily operations. Responsibilities include planning and executing activities related to service delivery and performance management of nurses. Provides effective leadership and clinical support to nurses. In conjunction with the Clinical Manager, Bundled Care...

  • Supervisor, HR Services

    4 weeks ago

    Markham, Canada SE Health Full time

    **Position Summary**: As a Supervisor, HR Services, you will oversee a team of HR professionals with the responsibility of managing the complete HR administrative functions pertaining to the complete workforce within an HRIS system. You will be responsible for ensuring these tasks are completed accurately, on-time and in-compliance with organizational and...

  • Sr. Project Manager

    4 weeks ago

    Markham, Canada Black & McDonald Limited Full time

    ABOUT THIS CAREER OPPORTUNITY The role will report into the Director of the Project Management & Governance Office (PM&GO). The Project Manager will be required to own and manage projects on a day-to-day basis. Ensuring that the project produces the required deliverables and within the specified constraints of time, quality and cost to achieve the...

  • Sr. Project Manager

    4 weeks ago

    Markham, Canada Black & McDonald Limited Full time

    ABOUT THIS CAREER OPPORTUNITY The role will report into the Director of the Project Management & Governance Office (PM&GO). The Project Manager will be required to own and manage projects on a day-to-day basis. Ensuring that the project produces the required deliverables and within the specified constraints of time, quality and cost to achieve the...

  • Sr. Project Manager

    4 weeks ago

    Markham, Canada Black & McDonald Limited Full time

    ABOUT THIS CAREER OPPORTUNITY The role will report into the Director of the Project Management & Governance Office (PM&GO). The Project Manager will be required to own and manage projects on a day-to-day basis. Ensuring that the project produces the required deliverables and within the specified constraints of time, quality and cost to achieve the...

  • Sr. Project Manager

    4 weeks ago

    Markham, ON, Canada Black & McDonald Limited Full time

    ABOUT THIS CAREER OPPORTUNITY The role will report into the Director of the Project Management & Governance Office (PM&GO). The Project Manager will be required to own and manage projects on a day-to-day basis. Ensuring that the project produces the required deliverables and within the specified constraints of time, quality and cost to achieve the...