Applications Support Officer
1 month ago
**The Opportunity**
**Responsibilities**:
- **Incident Management**: Manage and document incidents, ensuring all issues are recorded, tracked, and resolved within defined SLAs. Communicate effectively with users about the status and progress of their issues.
- **Collaboration**: Work closely with development, QA, and other IT teams to ensure seamless deployment of new features and updates. Participate in cross-functional team projects and initiatives.
- **On-call Support**: Participate in an on-call rotation to provide after-hours support as needed.
**Job Requirements and Qualifications**
- **Education**: Bachelor's degree in Computer Science, Information Technology, or a related field. Equivalent work experience may be considered.
- **Technical Skills**: Strong troubleshooting and problem-solving skills. Proficiency in SQL,.NET / MVC Framework, scripting languages C# & Javascript, React/SOAP and familiarity with operating systems (Windows, Linux). Knowledge of monitoring tools and ticketing systems.
- **Communication Skills**: Excellent verbal and written communication skills. Ability to explain technical concepts to non-technical users in a clear and concise manner.
- **Customer Focus**: Strong customer service orientation with a passion for helping users and resolving their issues.
- **Analytical Skills**: Ability to analyze complex problems and identify root causes. Detail-oriented with a focus on delivering high-quality solutions.
- **Team Player**: Ability to work effectively both independently and as part of a team. Collaborative mindset and willingness to share knowledge and learn from others.
- **Adaptability**: Ability to adapt to changing priorities and handle multiple tasks simultaneously in a fast-paced environment.
**Preferred Qualifications**
- Working knowledge of Business Process Mapping technologies and integration orchestration methodologies.
- Working knowledge of Microsoft’s Azure development stack (Azure AppServices, ServiceBus, SQL, Storage) alongside working knowledge of Microsoft ASP.Net Core and Entity Framework.
- Working knowledge of REST API (using, testing, creating).
- Working knowledge of Power Platform (PowerApps, Flow, Power Bi, and related technologies, including Azure).
- Working knowledge of data modelling and SQL Server technology stack.
**About Us**
Altrad is a world leader in the provision of industrial services, generating high-added value solutions principally for the Oil & Gas, Energy, Power Generation, Process, Environment and Construction sectors.
We are part of the Altrad Group with almost 52,000 people distributed throughout more than 50 countries worldwide, with 120 subsidiaries operating in Europe, North & South America, Canada, the Middle East, Africa and Asia Pacific.
The Group is also a recognised leader in the manufacturing of equipment dedicated to the Construction and Building market. Altrad’s multidisciplinary services range from engineering and technical services to maintenance, access solutions and specialised services for industry leaders.
**Why You Should Work for Altrad**
We provide the benefits you’d expect from a global company, but what makes us different?
- Our work. We offer diverse, challenging work on some of the world’s biggest resources, energy and infrastructure projects.
- Our culture. We’re solution focused, reliable and embrace a ‘can-do’ team environment.
- Our loyalty. We want you to reach your potential, we’d like to help you get there.
Our global workforce drives and promotes an inclusive culture, both within our organisation and throughout the communities we interact with across the world. Diverse backgrounds include First Nations Peoples, people with differing abilities, LGBTIQ+ community, gender, neurodiverse, cultural diversity, all age groups, and those with an intersectional or multiple diverse characteristics.
**Job Types**: Full-time, Fixed term contract
Contract length: 2 months
**Benefits**:
- Dental care
- Extended health care
- Paid time off
- RRSP match
- Vision care
Schedule:
- 10 hour shift
Application question(s):
- This is a site/camp-based opportunity working 14 days on / 7 days off or 20 days on / 8 days off rotation (fly in/fly out). Do you have any concerns with this rotation?
**Education**:
- Bachelor's Degree (preferred)
**Experience**:
- IT Application support: 3 years (required)
Willingness to travel:
- 50% (preferred)
Work Location: In person
-
Chief Financial Officer
4 weeks ago
Vancouver, British Columbia, Canada CONNECTING SOLUTION & APPLICATIONS LTD. Full timeJob SummaryWe are seeking a highly skilled Chief Financial Officer to lead our financial strategy and drive growth in the health, education, and social services sectors. As a key member of our leadership team, you will be responsible for allocating resources, establishing financial controls, and formulating policies to achieve our organizational...
-
Application Support Analyst
5 months ago
Vancouver, Canada Aviso Wealth Full time**Aviso Wealth**: **The Opportunity**: We’re looking for an Application Support Analyst to join our IT team. Your role will be required to regularly perform essential duties on behalf of the company from your assigned Aviso office. Your role is considered medium flexibility, requiring you to work onsite 1-3 days per week at our office at 1111 West Georgia...
-
Application Support Manager
5 months ago
Vancouver, Canada Exiger Full timeApplication Support Manager We're looking for a dynamic Application Support Manager who will report to the Director of Customer Success and play a critical role in ensuring seamless client experiences across our product suite. This role offers an exciting opportunity to interface with a wide variety of internal and external stakeholders, providing technical...
-
Application Support Specialist, Sharepoint
6 months ago
Vancouver, Canada Northland Full time**Application Support Specialist, SharePoint - Northland IT Team** The Northland IT Team is part of Canada's fastest-growing, privately-owned hospitality company, and your expertise is a valued asset in your defined role. **Duties**: - End User Support: Providing technical assistance and support to end-users - SharePoint Online Administration: Managing...
-
Application Support Specialist
5 months ago
Vancouver, Canada Trupanion Full timeCompany Description Trupanion is a leading provider of medical insurance for cats and dogs in North America. We’re all about helping pets. Our mission is to help the pets we all love receive the veterinary care they need. At Trupanion, we offer a collaborative, casual, and pet-friendly environment where everyone is encouraged to be themselves. **Job...
-
Casual Office Support
4 days ago
Vancouver, Canada Vancouver Secondary Teachers' Association Full timeCasual Office Support This position will play a key role in providing support for the union membership. The support staff will be required to work two (2) days each week until June 30, 2025, with the exception of office closures (Winter Break and Spring Break). The successful applicants will become members of the Teacher Federation Employees Union (TFEU)...
-
Office Support Specialist
4 weeks ago
Vancouver, British Columbia, Canada Excellent Vision Full timeAt Excellent Vision Inc., we are seeking an experienced Office Support Specialist to join our team. As an Office Support Specialist, you will be responsible for providing administrative support to our staff, ensuring the smooth operation of our office.Key ResponsibilitiesAdministrative Support: Provide administrative support to our staff, including answering...
-
Office Support Specialist
1 week ago
Vancouver, British Columbia, Canada Hisen International Consulting Ltd. Full timeJob Title: Office Support SpecialistAbout the Role:We are seeking a highly organized and detail-oriented Office Administrator to join our team at Hisen International Consulting Ltd. As an Office Support Specialist, you will be responsible for providing administrative support to our staff, ensuring the smooth operation of our office, and contributing to the...
-
Office Support Associate
3 weeks ago
Vancouver, British Columbia, Canada Daulatkhanu Lalani Full timeAbout the Role:Daulatkhanu Lalani is seeking an organized and detail-oriented individual to fill the position of Office Support Associate. As a key member of our team, you will be responsible for providing administrative support to our staff, ensuring the smooth operation of our office.Key Responsibilities:Provide administrative support to staff members,...
-
Office Support Assistant
4 weeks ago
Vancouver, British Columbia, Canada Daulatkhanu Lalani Full timeDaulatkhanu Lalani is seeking an Office Support Assistant to join our team. The successful candidate will be responsible for providing administrative support to our office operations. Key responsibilities include:Key ResponsibilitiesType and proofread correspondence, forms and other documentsSort, process and verify applications, receipts and other...
-
Office Support Specialist
2 weeks ago
Vancouver, British Columbia, Canada Tropic Properties LTD Full timeJob Description:As an Office Support Specialist at Tropic Properties LTD, you will play a vital role in ensuring the smooth operation of our administrative tasks. Your responsibilities will include arranging seminars, conferences, and appointments, as well as preparing minutes of meetings and coordinating travel arrangements.Key Responsibilities:Arrange and...
-
Office Support Specialist
4 weeks ago
Vancouver, British Columbia, Canada APPLY STARS CONSULTING INC. Full timeAt APPLY STARS CONSULTING INC., we are seeking an experienced Office Administrator to join our team. The successful candidate will be responsible for reviewing and evaluating new administrative procedures, delegating work to office support staff, and establishing work priorities.Key ResponsibilitiesReview and evaluate new administrative procedures to ensure...
-
Application Support Specialist
6 days ago
Vancouver, British Columbia, Canada CB Canada Full timeJob SummaryA skilled Application Support Specialist is sought by CB Canada to join their team. As an expert in naval engineering software, you will provide exceptional customer support, ensuring seamless adoption of our complex engineering software product. With a strong background in naval engineering and software solutions, you will be the go-to person for...
-
Office Support Specialist
4 weeks ago
Vancouver, British Columbia, Canada Power Cool Electrical & Refrigeration Mech Ltd Full timeAt Power Cool Electrical & Refrigeration Mech Ltd, we are seeking an experienced Office Support Specialist to join our team. As an Office Support Specialist, you will be responsible for providing administrative support to our staff, ensuring the smooth operation of our office.Key ResponsibilitiesRecord and prepare minutes of meetings, seminars and...
-
Technical Support Tier 2
5 months ago
Vancouver, Canada Club Support Inc Full time**Job Type: full-time / remote** **Requirements**: Technical School Diploma or Degree in Information Technology or Computer Networking and Technical Support, or Computer Engineering, or equivalent work experience, or equivalent knowledge. **Experience** Preferred 4 to 5 years of hands-on IT support and problem-solving experience in a MS Network...
-
Budzey - Float Support Worker (Casual Ongoing)
3 months ago
Vancouver, Canada RainCity Housing and Support Society Full timeRainCity Housing operates on the stolen, unceded, ancestral, traditional homelands of the Xʷməθkwəy̓əm, Sḵwx̱wú7mesh, and səl̓ílwətaʔɬ Nations in so-called Vancouver, the q̓íc̓əy̓, qʼʷa: n̓ƛʼən̓, kʷikʷəƛ̓əm, qiqéyt, SEMYOME, Stó꞉lō, and sc̓əwaθən məsteyəxʷ Nations in so-called Lower Mainland, and the shíshálh...
-
Office Support Specialist
4 weeks ago
Vancouver, British Columbia, Canada Power Cool Electrical & Refrigeration Mech Ltd Full timeAt Power Cool Electrical & Refrigeration Mech Ltd, we are seeking an experienced Office Administrative Assistant to join our team. The successful candidate will be responsible for providing administrative support to our staff, ensuring the smooth operation of our office.Key Responsibilities:Record and prepare minutes of meetings, seminars, and...
-
Office Support Specialist
2 weeks ago
Vancouver, British Columbia, Canada Multi Dimension Consulting Full timeJob Title: Office Administrative AssistantJob SummaryThis role is responsible for providing administrative support to senior management in a fast-paced consulting environment. The ideal candidate will have a strong background in office administration, excellent communication skills, and the ability to work independently.Key ResponsibilitiesCoordinate the...
-
Service Support Officer
3 months ago
Vancouver, Canada Scotiabank Full timeRequisition ID: 205629 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **What you will be doing**: The Service Support Officer contributes to the overall success of the Private Banking team by ensuring specific individual goals, plans and initiatives are executed/delivered in support of the team’s...
-
Office Support Specialist
4 weeks ago
Vancouver, British Columbia, Canada Power Cool Electrical & Refrigeration Mech Ltd Full timeJob Summary: We are seeking a highly organized and detail-oriented Office Administrative Assistant to join our team at Power Cool Electrical & Refrigeration Mech Ltd. As an Office Administrative Assistant, you will be responsible for providing administrative support to our team, including scheduling appointments, maintaining records, and performing various...