Intern, Account Management Project

7 months ago


Montréal, Canada International Air Transport Association (IATA) Full time

Employment Type: Internship
Contract Duration: 6 months

About the team you are joining

Ground Operations team drives global development, implementation and adoption of the standards and best practices. The area of work includes safety, innovation, efficiency, and sustainability. Our team is results driven, energetic, hard-working, and consisting of junior and senior talents with over 200 years of operational, safety, audit, and leadership experiences.

What your day would be like

In this role, reporting to Assistant Manager Accreditation and Program Management, you will be involved in the Account management project - design and development.
- Ensuring project team adheres to provide timelines and deliverables
- Ensuring documentation is maintained throughout the length of the project
Communicating plans, actions, risks, and issues with key stakeholders
- Solving any issues that may arise during the project
- Managing and building relationships with multiple teams
- Assisting the Project Manager with administrative functions and processes
- Managing day-to-day activities for the Project Management team
- Analyzing project data and producing progress reports
- Participating in the Account management testing
- Developing marketing material and communication plan
- Launching the project deliverables and managing user access and troubleshooting
- Onboarding Ground Handling Service Providers on Salesforce, providing support during their account creation

We would love to hear from you if you
- Are a recent university graduate (no longer than one year ago)
- Pay attention to detail and love working with basic data and databases
- Have willingness to learn, take initiative and dive-in on new projects
- Are flexible with regard to the wide variety of assigned tasks of varying duration
- Have very good organizational skills with the ability to prioritize and manage multiple tasks

Travel Required: N

**Diversity and Inclusion are one of our key priorities and we want to role model it. We are committed to building a team that represents a variety of backgrounds, perspectives and skills in which you can contribute at your best and be who you are. The more inclusive we are, the better we will be able to thrive to represent, lead and service the airline industry. If there is anything we can do to create a more comfortable interview experience for you, please let us know.**

***
**Learn more about IATA’s role in the industry, our benefits, and the team at **iata/careers/**. We are looking forward to hearing from you


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