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Branch Manager
4 months ago
**Main Responsibilities**
- Manage daily rental store operations
- Participate in preparing and controlling the rental store's budget
- Analyze the needs of customers on the territory to meet customer requirements and maximize revenue
- Analyze usage rate of equipment and optimize equipment assortment
- Manage rental counter staff, technicians and support staff
- Maintain staff by recruiting, selecting, orienting, and training employees
- Ensure Health and Safety is a top priority by enforcing H&S policies
- Communicate job expectations; plan, monitor, and appraise job results
- Coach, counsel, and discipline employees
- Develop, coordinate, and enforce systems, policies, procedures, and productivity standards
- Establish strategic goals by gathering pertinent business, financial, service, and operations information assessable in management reports
- Define objectives, identify and evaluate trends and options, choose a course of action, and evaluate outcomes
- Accomplish financial objectives by forecasting requirements, preparing an annual budget, scheduling expenditures, analyzing variances, and initiate corrective actions
- Maintain quality service by enforcing quality and customer service standards, analyzing and resolving quality and customer service problems, and recommending system improvements
- Contribute to team effort by accomplishing related tasks as needed
- Answer incoming customer calls at front counter when required
**Key Qualifications**
- Education in administration or related field combined with 3 to 5 years of experience in personnel management
- Performance management and project management
- Experience in coaching and supervision
- Results oriented and experience in budget development
- Ability to foster teamwork
- Proficiency in office software
- Excellent computer skills
- Basic computer and accounting knowledge
- Advanced knowledge of equipment and construction environment
- Ability to work under pressure and manage several files simultaneously
- Bilingualism (French and English), an asset
- **Please note that a fully vaccinated status is a condition of employment. A proof of vaccination will be required.**_
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**Gérant∙e de magasin - Branch Manager**
**Principales responsabilités**
- Gérer les opérations quotidiennes et assurer l’efficacité du magasin de location
- Participer à l’élaboration et au contrôle du budget du magasin de location
- Analyser les besoins des clients sur son territoire afin de répondre aux attentes des clients et de maximiser les revenus
- Analyser le taux d'utilisation des équipements et assurer l’optimisation de son assortiment d'équipements
- Gérer le personnel du comptoir de location, les techniciens et le personnel de soutien
- Maintenir le personnel en recrutant, en sélectionnant, en orientant et en formant les employés
- Assurer que la santé et la sécurité sont une priorité absolue en appliquant les politiques de santé et de sécurité
- Atteindre les résultats du personnel en communiquant les attentes du poste ; planifier, surveiller et évaluer les résultats des travaux
- Entraîner, conseiller et discipliner les employés
- Élaborer, coordonner et appliquer des systèmes, des politiques, des procédures et des normes de productivité
- Établir des objectifs stratégiques en rassemblant des informations pertinentes sur les activités, les finances, les services et les opérations pouvant être évaluées dans les rapports de gestion
- Définir les objectifs, identifier et évaluer les tendances et les options, choisir un plan d'action et évaluer les résultats
- Atteindre les objectifs financiers en prévoyant les besoins, en préparant un budget annuel, en planifiant les dépenses, en analysant les écarts et en prenant des mesures correctives
- Maintenir un service de qualité en appliquant des normes de qualité et de service à la clientèle, en analysant et en résolvant les problèmes de qualité et de service à la clientèle, et en recommandant des améliorations du système
- Contribuer à l'effort d'équipe
- Répondre aux appels entrants des clients au comptoir en cas de besoin
**Qualifications clés**
- Études en administration ou dans un domaine connexe combiné à 3 à 5 ans d'expérience dans la gestion de personnel
- Gestion des performances et gestion de projet
- Expérience en encadrement et en supervision
- Axé sur les résultats et expérience dans l’élaboration de budgets
- Capacité à favoriser le travail d’équipe
- Maîtrise des logiciels bureautiques
- Excellentes compétences informatiques
- Connaissance de base en informatique et en comptabilité
- Connaissance avancée des équipements et du milieu de la construction
- Habiletés à travailler sous pression et à gérer plusieurs dossiers simultanément
- Bilinguisme (français et anglais), un atout
- **Veuillez noter que la vaccination complète est une condition d’emploi. Une preuv
