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Warehouse Operations Manager

2 months ago

Sydney, Nova Scotia, Canada Hercules SLR Full time

Job Summary

We are seeking a highly skilled and experienced Warehouse Lead to join our team at Hercules SLR. As a key member of our operations team, you will be responsible for the day-to-day management of our warehouse, ensuring the efficient and effective execution of customer sales orders, branch transfers, and departmental picking.

Key Responsibilities

  • Prioritize daily workflow based on required by dates on orders
  • Ensure cycle count activities are completed
  • Communicate directly with the Branch Manager on any department requirements for training, supplies, or maintenance
  • Oversee all shipping and receiving activities
  • Prepare, package, and schedule outgoing shipments with transport companies
  • Unload and sort incoming shipments and inter-branch transfers
  • Ensure all required paperwork for all orders is complete
  • Provide superior customer service by tracking shipments as required
  • Oversee production of trap building and ensure efficient productivity
  • Provide support to Front Counter Retail Sales when needed and provide excellent customer service to entering customers
  • Provide support to Production Team when necessary
  • Conduct Quality Assurance (QA) checks on outgoing orders
  • Motivate employees and maintain a positive environment

Requirements

  • High school degree or equivalent an asset
  • Previous warehouse experience is required
  • Previous customer service experience an asset
  • Computer skills and ability to use systems for shipping and receiving
  • Previous training in forklift operation considered an asset
  • Ability to work independently and as part of a team
  • Ability to safely lift 50 lbs. from floor level to waist level
  • Legally entitled to work in Canada

About Hercules SLR

Hercules SLR is a privately owned Canadian company, headquartered in Dartmouth, Nova Scotia. We specialize in equipment, products, and services for securing, lifting, and rigging applications. As an employer, we focus on continually enhancing the skills and capabilities of our employees and pride ourselves on building and improving upon our cultures of safety and dedicated customer service.