Counter Customer Service Representative

4 weeks ago

Langley, Canada Graybar Full time

Graybar Canada is looking for people with a desire to start a long-lasting career at one of the oldest and largest wholesale electrical distributors in Canada.

Graybar Canada - a division of Graybar Electric US - is a leader in the distribution of high quality electrical, automation and telecommunications products that supports these operations through related supply chain management and logistics services.

Graybar operates more than 250 distribution facilities throughout North America, with over 30 branches across Canada alone. As one of the world’s largest employee-owned companies, Graybar Canada has the power and stability of a big corporation and the integrity and drive of a neighborhood business.

Graybar Canada currently has an exciting career opportunity available out of our **Langley, BC** branch.

**Counter Customer Service Representative (CCSR)**

**Graybar Canada offers a competitive compensation and benefits package including**:

- Health and Dental Benefits
- Life & AD&D Insurance
- Employee Profit Sharing Program
- Long Term Disability Benefits
- Group RRSP Matching
- Corporate Fitness Membership Program
- Employee Share Purchase Program
- Computer Purchase Plan
- Tuition Reimbursement Program
- Service Awards Program
- Scholarship Program for Employee’s Children
- Home and Auto Group Insurance Rates
- No Evening or Weekend Shifts

**Summary**:
The Counter Customer Service Representative (CCSR) provides our customers with a high customer service level which includes effectively handling customer inquiries, disputes and order processing. The CCSR delivers the highest quality customer care following corporate objectives and revenue goals.

**Responsibilities**:

- Sell merchandise to customers over the counter, ensuring that every customer experience meets Graybar Canada’s quality standards.
- Maintain quality service by following organization standards.
- Place new merchandise on display.
- Track stock out items and recommend the new stock.
- Maintain inventory controls by collecting stock location orders and printing requests.
- Provide customer feedback to the Branch Manager in a timely fashion.
- Regularly assist in the warehouse to help receive, pick and ship out the product.
- Prepare orders by processing requests and supply orders, pulling materials, packing boxes, placing orders in the delivery area.
- Maintain a safe and clean work environment by keeping shelves and workstations neat; complying with procedures, rules and regulations.
- Must be willing to carry emergency pager on a rotational basis.

**Knowledge / Skills / Abilities**:

- Minimum Grade 12 education.
- One to three years of related warehouse/customer service experience desired in a distribution setting is considered an asset.
- Knowledge of data and communications and electrical products is preferred.
- Must exhibit excellent time management and organizational skills.
- Ability to prioritize work and be flexible.
- Consistently able to meet deadlines.
- Possesses solid relationship-building skills to cultivate and develop customer loyalty.
- Strong customer service and troubleshooting skills are a must.
- Practice excellent verbal and written communication skills.
- Must demonstrate honesty and integrity.
- Willingness to gain technical knowledge by attending educational workshops and reviewing publications.
- Proven proficiency with Microsoft Office products, including Outlook, Excel, Word and PowerPoint.
- Willingness to go the extra mile.

The above is a brief outline of position responsibilities and does not intend to be all-inclusive of the current or future duties, responsibilities or reporting relationships.

If you are highly motivated and have a passion for customer service, and are looking for a fun, rewarding career, we would be pleased to talk to you about joining Graybar Canada.
- We wish to thank all applicants for their interest but advise that only those selected for an interview will be contacted. _

**NO PHONE CALLS OR AGENCIES PLEASE.**

Graybar Canada's Covid-19 Policy - when provincially allowed, mask mandate applies to non-vaccinated employees.

  • Customer Service Representative

    3 weeks ago

    Langley, Canada Best Buy Full time

    Are you passionate about working with people and technology? We are hiring immediately for a Customer Service Representative (Cashier), which we call an Omni-Channel Specialist at Best Buy. As a Customer Service Representative (Cashier), you will process our customers’ purchases, returns, trade-ins and more. No experience required, we will equip you with...

  • Customer Service Representative

    1 week ago

    Langley, Canada Best Buy Full time

    Are you passionate about working with people and technology? We are hiring immediately for a Customer Service Representative (Cashier), which we call an Omni-Channel Specialist at Best Buy. As a Customer Service Representative (Cashier), you will process our customers’ purchases, returns, trade-ins and more. No experience required, we will equip you with...

  • Customer Service Representative

    2 weeks ago

    Langley, Canada Best Buy Full time

    Are you passionate about working with people and technology? We are hiring immediately for a Customer Service Representative (Cashier), which we call an Omni-Channel Specialist at Best Buy. As a Customer Service Representative (Cashier), you will process our customers’ purchases, returns, trade-ins and more. No experience required, we will equip you with...

  • Counter Sales Representative

    1 week ago

    Langley, Canada Brookswood Rentals & Equipment Full time

    As a Counter Sales Representative in the equipment rental & hardware industry, you will be responsible for providing exceptional customer service and support to clients renting equipment for various purposes, as well as selling retail items and whole goods. Your primary goal will be to ensure a seamless rental process, address customer inquiries and...

  • Counter Sales Representative

    6 days ago

    Langley, Canada Brookswood Rentals & Equipment Full time

    As a Counter Sales Representative in the equipment rental & hardware industry, you will be responsible for providing exceptional customer service and support to clients renting equipment for various purposes, as well as selling retail items and whole goods. Your primary goal will be to ensure a seamless rental process, address customer inquiries and...

  • Counter Sales Representative

    2 days ago

    Langley, Canada Brookswood Rentals & Equipment Full time

    As a Counter Sales Representative in the equipment rental & hardware industry, you will be responsible for providing exceptional customer service and support to clients renting equipment for various purposes, as well as selling retail items and whole goods. Your primary goal will be to ensure a seamless rental process, address customer inquiries and...

  • Representative - Customer Service

    3 days ago

    Langley, Canada EECOL Full time

    **Why You’ll Love EECOL** When you join EECOL, you become part of a global leader in business-to-business distribution, logistics services and supply chain management solutions. We take pride in having an inclusive and family-like work environment. We provide a compensation package that offers competitive wages, flexible hours, excellent benefits, and a...

  • Front Counter Sales Representative Automotive

    2 months ago

    Langley, Canada Kal Tire Full time

    Description A Front Counter Sales Representative is responsible for creating a welcoming environment for our customers, responding to inquiries over the phone and via email, and is sales driven in a fun team environment. You will provide service quotes, process sales transactions, be a product and services expert and more! You will apply strong...

  • Customer Service/cashier

    3 weeks ago

    Langley, Canada Visions Electronics Full time

    **Visions Electronics is Hiring Full Time Customer Service Representatives** Do you love working retail? Do you enjoy making a customer’s day? Visions Electronics looking for Part Time Customer Service Representatives! **Here’s a quick look at what you’ll be doing**: - Enthusiastically greeting customers as they enter the store - Connecting...

  • Customer Service/cashier

    2 weeks ago

    Langley, Canada Visions Electronics Full time

    **Job description** **Visions Electronics is Hiring Full Time Customer Service Representatives** Do you love working retail? Do you enjoy making a customer’s day? Visions Electronics looking for Full Time Customer Service Representatives! **Here’s a quick look at what you’ll be doing**: - Enthusiastically greeting customers as they enter the...

  • Representative - Customer Service

    2 weeks ago

    Langley, Canada Wesco Full time

    **Responsibilities**: - Support customer base by answering questions, concerns, account inquiries as well as handling customer complaints. - Process payments for cash account customers. - Research and resolve customer problems, acting as the customer liaison between other departments when necessary. - Back-up support to sales counter with walk in and...

  • Customer Service Representative

    1 week ago

    Langley, Canada Best Buy Full time

    You’ll love it here! Are you passionate about working with people and technology?- We are hiring immediately for a seasonal Customer Service Representative.- As a Seasonal Customer Service Representative, you will be responsible for day-to-day customer service responsibilities within our National Administration Department. Customers are the heart and soul...

  • Customer Service Representative

    3 weeks ago

    Langley, Canada Econo Storage Full time

    We are looking for a friendly, outgoing person that exudes energy, enthusiasm and positivity to join our team as a Customer Service Representative. Job Purpose: The Customer Service Representative is responsible for administrative activities related to leasing self storage units. The main responsibilities include: - Maintaining a positive, empathetic, and...

  • Customer Service Representative

    3 days ago

    Langley, Canada Brenntag Full time

    **CUSTOMER SERVICE REPRESENTATIVE**: Our team in **Langley** currently has an opening for a **Customer Service Representative** **YOUR ROLE & RESPONSIBILITIES**: - Ensure all activities are conducted in accordance with health, safety, quality and environmental management systems as well as corporate and local policies. - Accurately manage the order...

  • Customer Service Representative

    3 weeks ago

    Langley, Canada Alliance Group & Staffing Full time

    We are seeking a highly motivated and customer-oriented individual to join our team as a **Customer Service Representative**. As a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional service and support. This is a full-time position located in **Langley, BC** **Duties**: - Provide accurate...

  • Customer Service Representative

    6 days ago

    Langley, Canada Distex Full time

    Distex, a wholesaler of commercial kitchen equipment, has more than 30 years of experience offering merchandizing and equipment solutions to clients across Canada. Position Description The customer service position serves as the link of communication between clients, sales representatives, the warehouse team, and transporters. Customer service...

  • Representative - Customer Service

    2 weeks ago

    Langley, Canada Wesco Full time

    **Responsibilities**: - Support customer base by answering questions, concerns, account inquiries as well as handling customer complaints. - Process payments for cash account customers. - Research and resolve customer problems, acting as the customer liaison between other departments when necessary. - Back-up support to sales counter with walk in and...

  • Customer Service Representative

    2 days ago

    Langley, Canada Wesco Full time

    **Responsibilities**: - Support customer base by answering questions, concerns, account inquiries as well as handling customer complaints. - Process payments for cash account customers. - Research and resolve customer problems, acting as the customer liaison between other departments when necessary. - Back-up support to sales counter with walk in and...

  • Front Counter Sale Representative

    2 days ago

    Langley, Canada Kal Tire Full time

    20140 98 AVE LANGLEY BC. Your positive mindset, sales & organizational skills, willingness to be cross-trained and customer first approach, will make you stand out and be successful in this role. **Working Hours**: - Full Time - Monday-Friday - 8 am to 5 pm - Some Saturdays **Required Skills & Abilities** - Outstanding customer service skills with a...

  • Front Counter Sale Representative

    2 weeks ago

    Langley, Canada Kal Tire Full time

    **Required Skills & Abilities** - Outstanding customer service skills with a genuine desire to deliver excellent customer service experiences, every time. - Proven ability in an inside sale and/or counter sales environment; can provide product knowledge information to customers in a confident and friendly manner. - Ability to provide detailed pricing terms...