Café Manager
5 months ago
**About us**
Artie's is a small business in Hamilton, ON L8P 4A9. We are professional, agile, and innovative. We specialize in coffee, fresh pasta, sandwiches, pastries, and Italian pantry items.
Our work environment includes:
- Food provided
- Casual work attire
- Relaxed atmosphere
- Lively atmosphere
- Safe work environment
- On-the-job training
Job Overview:
**Duties**:
- Oversee all aspects of cafe operations, including food preparation, customer service, and staff management
- Train and supervise FOH staff to ensure efficient and effective performance
- Create employee schedules and manage labor costs
- Monitor inventory levels and place orders for supplies as needed
- Ensure compliance with health and safety regulations and maintain cleanliness standards
- Handle customer inquiries, complaints, and feedback in a professional manner
- Manage cash handling procedures and ensure accurate cash register operations
- Implement strategies to increase sales and profitability
- Stay up-to-date with industry trends and make recommendations for improvements
**Requirements**:
- 2 years experience as a barista
- 2 years experience in a supervisory role within the food industry
- Strong knowledge of food safety regulations and best practices
- Excellent customer service skills with the ability to resolve issues effectively
- Proficient in cash handling procedures and working with POS systems
- Ability to lead and motivate a team in a fast-paced environment
- Strong organizational and multitasking skills
- Flexibility to work evenings and weekends
**Job Types**: Full-time, Permanent
**Salary**: From $20.00 per hour
**Benefits**:
- Casual dress
- Dental care
- Discounted or free food
- Extended health care
- Life insurance
- Store discount
- Vision care
Flexible Language Requirement:
- French not required
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Morning shift
- Weekends as needed
Supplemental pay types:
- Overtime pay
- Tips
Ability to commute/relocate:
- Hamilton, ON L8P 4A9: reliably commute or plan to relocate before starting work (required)
**Education**:
- Secondary School (preferred)
**Experience**:
- Barista: 2 years (required)
- Management: 2 years (required)
**Language**:
- English (required)
Licence/Certification:
- Food Handler Certification (required)
Work Location: In person
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