Restaurant Server

1 month ago


Toronto, Canada Holiday Inn Toronto International Airport Full time

Looking for a career change? Join one of Canada’s most successful and multicultural Hospitality companies, that strives to take your talent to the next level. With 19 hotels owned and managed by Easton’s Group of Hotels, and a further 6 in development, your passion, collaboration, and voice will be an excellent addition to our growing Organization. As a company, we strive to provide exceptional benefits, perks, and growth opportunities to all our employees. If you have a passion for exceptional service delivery, are results driven and appreciate the recognition, Easton’s is your career partner of choice.

The Easton's team believes that excellence is achievable only in an environment that embraces and promotes Equity, Diversity & Inclusion (ED&I). Our company is challenging the way we work, think, and develop an inclusive workplace. Our commitment to ED&I allows us to achieve our vision and mission and ensure a more equitable future for all.

**_ Holiday Inn Toronto International Airport_** **is looking for a part time Restaurant Server. If you are someone with flare for creating a memorable dining experiences, possess strong service excellence skills and experienced working in the food and beverage area of a hotel, we want you to join our team

**About the Hotel**

Holiday Inn Toronto International Airport is a large 451-room full-service hotel, owned and operated by Easton's Group of Hotels. Close to Pearson Airport, it features a large restaurant and bar with over 20 000 square feet of banquet space.

**Benefits**
- Health, Vision, and Dental Coverage
- Wellness Days
- Employee Social Events
- On-Site Parking
- Deferred Profit-Sharing Plan
- Onsite Gym/Pool
- Career Development
- Hotel Discounts at IHG and Easton’s Group of Hotels properties

**What are the requirements this role?**
- At least 1-2 years of previous server experience
- SMART SERVE Certification required
- Previous (POS) point of sale system
- Available to work any shifts, including nights, weekends, and holidays when required.

JOB OVERVIEW

Provide fast and courteous service of food and beverages to guests and ensure the quality of food and beverage presentation per established standards.

DUTIES AND RESPONSIBILITIES
- Greet all guests and take beverage and food orders promptly and professionally.
- Prepare food and beverages for service to hotel guests and present food according to established health and presentation standards.
- Clear and clean tables promptly and efficiently. Clean and/or wipe down tables, chairs, walls, windows, mirrors, and floors as necessary.
- Perform side-work, and any other opening or closing duties as required. Ensure that wait staff stations are clean and maintained throughout the shift.
- Alert Outlet Management of any service and/or safety issues. Make appropriate service recovery gestures according to established guidelines to ensure total guest satisfaction.
- May receive guest payments and process transactions as outlined in the cash and charge procedures as needed.
- Perform other duties as assigned. In carrying out your duties you will follow all Company and Brand Standards

QUALIFICATIONS AND REQUIREMENTS

Basic reading and writing. Foodservice experience with general knowledge of restaurant operations.

This job requires the ability to perform the following:

- Carrying or lifting items weighing up to 50 pounds
- Remain stationary for extended periods
- Moving about the restaurant
- Handling food objects; plates, trays, glasses, etc.
- Bending, stooping, kneeling

Other:

- Communication skills are utilized a significant amount of time when interacting with guests, wait staff, cooks, and supervisors.
- Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or provincial government agencies.
- Reading and writing abilities are utilized often when taking orders, completing paperwork, etc.
- Basic math skills are frequently used when handling cash and credit.
- May be required to work nights, weekends, and/or holidays.

**_Work Area: _**Kitchen and F&B Outlet(s)


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