Assistant Program Manager

1 month ago


Nanaimo, Canada ISLAND CRISIS CARE SOCIETY Full time

Posting Date: Oct 02 2024

Closing Date: Open until filled

Hours/week: 40 hours

Schedule: Monday to Friday (on call requirements on some weekends)

Classification: Excluded Position - MGR1

This position is open to all qualified applicants

**Join Our Team at Island Crisis Care Society - Making a Difference in the Lives of Vulnerable Communities**

At Island Crisis Care Society (ICCS), we are committed to providing compassionate care, shelter, and support for individuals facing homelessness, addiction, mental health challenges, and other crises across the mid Island region. For over 30 years, ICCS has been at the forefront of providing innovative, person-centered services that foster dignity, hope, and empowerment. Our mission is to create a safer, healthier community by walking alongside those in crisis, offering them the tools and resources they need to rebuild their lives.

**Position Purpose**

As an Assistant Program Manager with ICCS, you will play a crucial role in supporting the day-to-day operations of our impactful programs, ensuring that we continue to meet the unique needs of those we serve. If you’re passionate about community-based social services and ready to support a dynamic team in creating meaningful change, we’d love to welcome you to our mission-driven organization.

**Key Responsibilities**:
**Scheduling and Coordination**:

- Manage and coordinate staff schedules, ensuring appropriate coverage for all shifts and timely handling of time-off requests.
- Oversee the scheduling of resident programming, including activities, volunteer engagement and support services, ensuring alignment with individualized care plans.
- Work closely with the Program Manager to develop and adjust schedules based on program needs and resident requirements.
- Assist in coordinating meetings and training sessions for staff, ensuring efficient use of time and resources.

**Resident Support and Program Oversight**:

- Monitor and oversee resident support services to ensure residents receive care that addresses their physical, emotional, social, and behavioral needs.
- Ensure the development and maintenance of individualized care plans, including the coordination of external services such as medical appointments and therapeutic interventions.
- Collaborate with the Program Manager and external partners to enhance resident programming, ensuring it aligns with trauma-informed, resident-centered approaches.
- Conduct regular room checks and safety assessments to ensure resident well-being and adherence to house rules.

**Resident Programming**:

- Design and implement daily and weekly programming that promotes resident well-being and fosters a safe, supportive environment.
- Coordinate with external service providers to offer residents access to a wide range of supportive services, including educational, recreational, and therapeutic programming.
- Regularly evaluate resident programming to ensure it remains relevant to the residents' evolving needs and aligns with the organization’s goals.

**Staff Supervision and Development**:

- Support the Program Manager in the supervision of case workers, support staff, and other personnel involved in direct resident care.
- Assist with staff training and onboarding, focusing on resident programming and care support.
- Provide oversight and guidance on the implementation of program policies and procedures, ensuring staff compliance.

**Documentation and Compliance**:

- Maintain accurate and up-to-date resident files, including care plans, incident reports, and program attendance.
- Assist in ensuring compliance with relevant regulations and organizational standards, conducting regular audits of resident documentation.
- Support the Program Manager in preparing and submitting reports on program outcomes and resident care.

**Resident Programming**:

- Design and implement daily and weekly programming that promotes resident well-being and fosters a safe, supportive environment.
- Coordinate with external service providers to offer residents access to a wide range of supportive services, including educational, recreational, and therapeutic programming.

**Performs other duties as required.**

**Qualifications**:
**Education and Experience**
- Diploma in Human Services, Social Work, or a related field.
- Minimum of 2-3 years in a social services environment, with experience in scheduling and resident care coordination or an equivalent combination of education, training, and experience.
- Knowledge of trauma-informed care, mental health, addiction services, and residential care best practices.

**Skills and Competencies**
- Strong organizational and multitasking abilities, particularly in managing schedules and overseeing resident programming.
- Excellent interpersonal and communication skills, with a focus on resident-centered care.
- Proficiency in Microsoft Office Suite and case management software.
- High attention to detail in documentation and compliance tasks.
- Abi



  • Nanaimo, Canada Vancouver Island University Full time

    **Program Assistant, Graduate Programs**: - Employment Group - CUPE - Position Number - 00979 - Division - Faculty of Management - Department - Programs Office - Campus - Nanaimo campus - Location - Nanaimo, British Columbia - Country - Canada - Appointment Type - temporary part-time - Workload - 28 hours per week. Additional hours, if approved, to be...

  • Program Manager

    6 months ago


    Nanaimo, Canada NANAIMO FAMILY LIFE ASSOCIATION Full time

    **NANAIMO FAMILY LIFE ASSOCIATION** - **Programs Manager **_ **Reports to**:_**Executive Director **_ **Supervises**:Employees of NFLA **Organization Summary** - NFLA_ is a passionate, inclusive, community orientated multi-service non-profit organization that delivers interconnected holistic programming to serve the needs of those living in and around...

  • Program Manager

    5 months ago


    Nanaimo, Canada Bonaventure Support Services Full time

    **Job Title**:Program Manager **Location**:Nanaimo **Position Type**:Full Time **Schedule**:Monday to Friday (40 hours) - May include frontline support **Wage**: $31.38-$34.87 **_ Job Summary_** Bonaventure Support Services is a dynamic and adaptable agency that supports adults, children and youth within the social service sector on Vancouver Island....

  • Program Manager

    5 months ago


    Nanaimo, Canada Bonaventure Support Services Full time

    **Job Title**:Program Manager **Location**:Nanaimo **Position Type**:Part Time **Schedule**:Monday to Thursday (32 hours) - May include frontline support **Wage**: $31.38-$34.87 **_ Job Summary_** Bonaventure Support Services is a dynamic and adaptable agency that supports adults, children and youth within the social service sector on Vancouver Island....

  • Program Manager

    4 hours ago


    Nanaimo, Canada Bonaventure Support Services Full time

    **Job Title**:Program Manager **Location**:Nanaimo **Position Type**:Temporary Full Time **Schedule**:Monday to Friday (30 hours admin & 10 hours front line) **Wage**: $31.38-$34.87 **_ Job Summary_** Bonaventure Support Services is a dynamic and adaptable agency that supports adults, children and youth within the social service sector on Vancouver...

  • Gtc Program Manager

    4 months ago


    Nanaimo, Canada John Howard Society of Victoria Full time

    Job Title: GTC Program Manager Company: John Howard Society of Victoria Work locations: In person, 3945 Biggs Road, Nanaimo, B.C. V9R 5N3 **Job Type**: Full time, permanent **Salary**: $61,880.00 to $70,980.00 Benefits: Dental care, Disability insurance, Employee assistance program, Extended health care, Life insurance, Paid time off, RRSP...

  • Youth Programs Manager

    5 months ago


    Nanaimo, Canada BGC Central Vancouver Island Full time

    **Youth Programs Manager** At BGC Central Vancouver Island we are looking for enthusiastic people that want to spend time making a difference in the lives of our children and youth! If you are up for a fun, challenging, yet fulfilling job, this might be the place for you! The Youth Programs Manager provides the management, development and planning of youth...

  • Program Manager

    1 month ago


    Nanaimo, Canada ISLAND CRISIS CARE SOCIETY Full time

    Posting Date: Oct 02 2024 Closing Date: Open until filled Hours/week: 40 hours Schedule: Monday to Friday (on call requirements on some weekends) Classification: Excluded Position - MGR2 This position is open to all qualified applicants **Join Our Team at Island Crisis Care Society - Making a Difference in the Lives of Vulnerable Communities** At...

  • Youth Programs Manager

    5 months ago


    Nanaimo, Canada BGC Central Vancouver Island Full time

    **Youth Programs Manager** At BGC Central Vancouver Island we are looking for enthusiastic people that want to spend time making a difference in the lives of our children and youth! If you are up for a fun, challenging, yet fulfilling job, this might be the place for you! The Youth Programs Manager provides the management, development and planning of youth...

  • Programs Manager

    5 months ago


    Nanaimo, Canada PacificCARE Family Enrichment Society Full time

    **Job Title -** Program's Manager **Job Summary** Program's Manager is responsible for the management of Pacific_CARE_’s Child Care Resource and Referral (CCRR) program, staff, and the planning, development and implementation of quality child and family programs and services. This may include other services mandated by contracts with the federal or...

  • Program Manager

    5 months ago


    Nanaimo, Canada The Salvation Army Full time

    The New Hope Centre provides services and support to individuals transitioning and reintegrating from correctional facilities to the community, as well as individuals experiencing homelessness, poverty, addiction, and mental health concerns. **Hours**: - 40 per week **KEY RESPONSIBILITIES**: **Management Support**: - Directs all aspects of the...


  • Nanaimo, Canada Vancouver Island University Full time

    **Program Assistant, Health and Human Services**: The Faculty of Health Sciences and Human Services includes the Departments of Child and Youth Care, Dental Assistant, Dental Hygiene, Early Childhood Education and Care, Health Care Assistant, Nursing, Practical Nursing, Social Work, Education Assistant and Community Support, and a Professional Development...

  • Assistant Manager

    5 months ago


    Nanaimo, Canada Eclipse Stores Inc Full time

    If you love fashion and working with people, we have a job for you! Eclipse Stores Inc. is a woman’s clothing retailer with over 80 stores across Canada. We are looking for a motivated and dynamic individual to fill the position of Assistant Manager in our Eclipse store in the Woodgrove Centre. Our employees are the key to our success! You must have a...


  • Nanaimo, British Columbia, Canada Western Forest Products Full time

    Job SummaryWe are seeking a highly skilled Environmental Program Manager to join our team at Western Forest Products. This is a challenging and rewarding role that requires a strong background in environmental science and forest management.Key ResponsibilitiesDevelop and implement environmental programs to ensure compliance with regulatory...


  • Nanaimo, British Columbia, Canada Western Forest Products Full time

    Job SummaryWe are seeking a highly skilled Environmental Program Manager to join our team at Western Forest Products. This is a challenging and rewarding role that requires a strong background in environmental science and forest management.Key ResponsibilitiesDevelop and implement environmental programs to ensure compliance with regulatory...


  • Nanaimo, Canada Vancouver Island University Full time

    **Program Assistant, Health Sciences and Human Services**: - Employment Group - CUPE - Position Number - 00023 - Division - Faculty of Health Sciences and Human Services - Department - Health Sciences and Human Services Office - Campus - Nanaimo campus - Location - Nanaimo, British Columbia - Country - Canada - Appointment Type - temporary part-time -...


  • Nanaimo, Canada The Salvation Army - New Hope Centre (Nanaimo, BC) Full time

    Attention**:Bern Muller (Executive Director)** - Please no phone calls._ ----------------------------_ **MISSION AND VALUES**: The Salvation Army is an international Christian church. Its message is based on the Bible; its ministry is motivated by love for God and the needs of humanity **Mission Statement** The Salvation Army exists to share the love of...


  • Nanaimo, Canada Edgewood Health Network Inc Full time

    EHN Canada is the nation’s largest private network of industry-leading mental health, trauma, and addiction treatment facilities, each with a passion for providing quality treatment for Canadians. We are committed to both caring for our patients and supporting their loved ones. With over 100 years of collective experience, our inpatient, outpatient, and...


  • Nanaimo, British Columbia, Canada Subway Nanaimo South Island Hwy Full time

    Job Title: Restaurant Assistant ManagerWe are seeking a highly motivated and experienced Restaurant Assistant Manager to join our team at Subway Nanaimo South Island Hwy. As a key member of our management team, you will be responsible for ensuring the smooth operation of our restaurant, providing exceptional customer service, and leading a team of dedicated...


  • Nanaimo, British Columbia, Canada Subway Nanaimo South Island Hwy Full time

    Job Title: Restaurant Assistant ManagerWe are seeking a highly motivated and experienced Restaurant Assistant Manager to join our team at Subway Nanaimo South Island Hwy. As a key member of our management team, you will be responsible for ensuring the smooth operation of our restaurant, providing exceptional customer service, and leading a team of dedicated...