Operations Leader Mi Interventional

1 month ago


Toronto, Canada St. Michael's Hospital Full time

**Description**

The Operations Leader will be responsible for assisting and supporting the Medical Imaging Manager in the successful planning, development, administration and smooth execution of daily operations in Interventional.

**DUTIES & RESPONSIBILITIES**:

- Overseeing the day to day operations of the Interventional services and activities
- As part of the team, provide in-depth technical expertise and support for Interventional
- Developing and implementing strategies to improve work flow processes for better efficiencies in terms of service delivery, work load, productivity, etc.
- Addressing and working collaboratively with team members to resolve clinical, technical and quality challenges
- Develop, update and ensure compliance of manuals, policies and procedures.
- Orientating new staff, ensuring staff are familiar with departmental policies, work schedules, code of conduct, standards of practice, etc.
- Technical coverage as required
- Addressing operational issues as they arise; facilitating problem solving and/or dispute resolution
- Responding to patient incidents/complaints and following up with staff to review and improve service and processes
- Working collaboratively with the Manager and Medical Leadership to implement operational plans that are cost effective and will achieve SMH strategic goals and directions
- Assisting in providing feedback for employee performance evaluations
- Scheduling staff and ensuring staffing is maintained at efficient, safe and optimal levels
- Identifying and organizing internal and external learning needs for staff
- Participating in quality improvement projects while fostering an environment that promotes best practices
- Collecting data, preparing and submitting statistical reports according to St. Michael's Hospital (SMH) and MOHLTC
- Maintaining responsibility for the timely review and accurate entry of staff payroll
- Participating in departmental and Hospital committees, as required

**QUALIFICATIONS**:

- Registration and good standing with the College of Medical Radiation and Imaging Technologists of Ontario (CMRITO)
- Minimum of 1 year experience in Interventional in a hospital setting preferred
- Completion of an accredited Medical Radiation Technology program required
- CPR or BCLS certification required
- Experience or demonstrated ability in leadership, supervisory skills, quality principles, teaching
- Excellent interpersonal, written and verbal communication skills with an ability to inspire team work
- Excellent organizational and time management skills
- Excellent leadership and multitasking skills
- Excellent problem recognition/solving and decision making skills
- Ability to work independently and make informed decisions
- Ability to handle stress and conflict management in a professional and effective manner
- Demonstrated commitment to customer service
- Knowledge in the creation and use of spreadsheets, database, word and excel documents
- Baccalaureate degree an asset
- Must be flexible and have good attendance and punctuality record.


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