Team Manager, Disability Intervention Services

2 weeks ago

Toronto, Canada Canada Life Assurance Company Full time

**Job Description**:
We are looking for a **_Team Manager, Disability Intervention Services - Centralized Referrals_**

The Team Manager, Disability Intervention Services has an exciting opportunity to build a new team and participate in the development of the Centralized Referral Team model. Establishing short
- and long-term vision and goals for the team and defining how the team will work will be key to success. With the team in place, the Team Manager will provide leadership, coaching and support to a team of Rehabilitation Referral Consultants (RFC’s) and Gainful Employment Specialists (GES) to ensure the provision of consistent, high quality and cost-effective service delivery.

**What you will do**:

- Responsible for recruiting of new team members and oversight of their development throughout the orientation, training, and mentoring period.
- Assess and support individual staff development needs on an ongoing basis.
- Provide active leadership, coaching and performance management to the Rehabilitation Referral Consultants and Gainful Employment Specialists
- Complete business planning and budgeting for special DIS project work. This includes identifying project scope; defining timelines and expected outcomes; identifying files to be reviewed and related activities; and report on results
- Create/monitor/report on appropriate metrics for the Rehabilitation Referral Consultants and GES team members (quantity/productivity/service/quality)
- Ensure the efficiency and quality of the day-to-day services provided by the team of Rehabilitation Referral Consultants and Gainful Employment Specialists
- Ensure that the Rehabilitation Referral Consultants and Gainful Employment Specialists understand and follow Canada Life's claims philosophy and practices.
- Act as a technical expert to the team on disability management issues
- Assist the Rehabilitation Referral Consultants in developing realistic, cost-effective rehabilitation plans.
- Review and approve the Rehabilitation Referral Consultant's rehab plans/expenses according to the authority approval process.
- Ensure effectiveness of the quality program for the GES and RFC team members. This will involve completion of Quality Program review and identifying areas of development that require further coaching.
- Monitor data and reports on Disability Intervention Services effectiveness and Rehabilitation Referral Consultant’s and Gainful Employment Specialist service delivery.
- Communicate to the Rehabilitation Referral Consultants regarding new initiatives affecting the Disability Intervention Services and Disability Management Service organizations.
- Work in collaboration with staff and Team Managers of the Disability Management Services Offices and Team Managers, Disability Intervention Services
- Participate in the delivery of joint training (along with Disability Management Services Office management) regarding national initiatives
- Promote Disability Intervention Services with customers and managing the customer/client relationships affiliated with the Centralized Referral Team.
- Monitor and analyze DIS work volumes, caseloads, resourcing, and project outcomes. Provide consistent, timely communication and reporting to senior management and DMSO Directors in these areas
- Provide input into issues as a member of the Disability Intervention Services leadership team.

**What you will bring**:

- Degree in a discipline related to vocational rehabilitation/rehabilitation counseling or experience in disability management as a licensed health care provider
- Five to seven years’ experience in the insurance rehabilitation or the field of disability management
- CCRC or RRP designation or pursuing a designation
- Proven leadership skills (relationship building, adaptability, decision making, conflict management, delegation, critical thinking)
- Strong interpersonal, listening and communication skills
- Valid driver's license and vehicle are necessary when required to travel to client meetings and for operational oversight

**_ Given the size and scope of our organization, we have the flexibility for this position to be located in the following head office locations: Vancouver, Langley, Calgary, Edmonton, Winnipeg, Regina, Ottawa, London, Hamilton, Toronto, Pickering, Montreal, Halifax_**

**Be your best at Canada Life

Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.

You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.

***

Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by mi

  • Disability Care Worker

    21 hours ago

    Toronto, Ontario, Canada Karis Disability Services Full time

    Karis Disability Services provides person-centered support services that enable individuals with developmental disabilities to live fully in their communities.We are seeking a Disability Care Worker to join our team. As a Disability Care Worker, you will work closely with individuals and their families to develop personalized support plans that promote...

  • Service Coordinator for Early Intervention for

    1 week ago

    Toronto, Canada Central Toronto Youth Services Full time

    Service Coordinator for Early Intervention for Psychosis ProgramCTYS - New Outlook Program **Full Time - 35 hours a week; Permanent Position** **(Program Coordinator; Bargaining Unit Position)** **Internal/External Posting** Central Toronto Youth Services (CTYS) is a community-based Children’s Mental Health Centre committed to responding to the needs...

  • Service Coordinator for Early Intervention for

    3 weeks ago

    Toronto, Canada Central Toronto Youth Services Full time

    Service Coordinator for Early Intervention for Psychosis Program CTYS - **New Outlook Program** Full Time - 35 hours a week; Permanent Position (Program Coordinator; Bargaining Unit position) Internal/external posting Central Toronto Youth Services (CTYS) is a community-based Children’s Mental Health Centre committed to responding to the needs of...

  • Disability Solutions Case Manager

    7 days ago

    Toronto, Ontario, Canada Disability Solutions Full time

    Disability Solutions Case ManagerWe are seeking a dedicated and detail-oriented Disability Solutions Case Manager to join our team. As a Case Manager, you will be responsible for managing and coordinating in-force policy service requests, ensuring timely and accurate processing, and communicating effectively with clients and insurance carriers. You will also...

  • Disability Case Manager

    3 weeks ago

    Toronto, Canada Beneva Full time

    Official Internal Job Title: Disability Case Manager Status: Temporary (Fixed Term) Job Description: Are you looking to be a part of a growing and dynamic team within a leading national life insurance company? Beneva Insurance in seeking a seasoned bilingual disability case manager to manage a mixture of short and long-term disability claims on a...

  • Disability Case Manager

    2 weeks ago

    Toronto, Canada Beneva Full time

    Job Posting Title: Disability Case Manager Status: Regular **Job Description**: Are you looking to be a part of a growing and dynamic team within a leading national life insurance company? Beneva Insurance in seeking a seasoned disability case manager to manage a mixture of short and long-term disability claims. As a disability case manager, you will be...

  • Disability Case Manager

    1 week ago

    Toronto, Canada Beneva Full time

    Job Posting Title: Disability Case Manager Status: Regular **Job Description**: Are you looking to be a part of a growing and dynamic team within a leading national life insurance company? Beneva Insurance in seeking a seasoned bilingual disability case manager to manage a mixture of short and long-term disability claims. As a disability case manager, you...

  • Disability Case Manager

    3 weeks ago

    Toronto, Canada LifeWorks Full time

    Build a meaningful career At LifeWorks, we offer more than career opportunities, we provide career opportunities to make meaningful contributions to people’s lives. The extraordinary expertise of a more than 7,000-strong workforce is harnessed to support the employees and families of the organizations we serve. Our innovative programs have a lasting...

  • Disability Case Manager

    3 weeks ago

    Toronto, Canada ReedGroup Full time

    **POSITION**: Disability Case Manager **REPORTS TO**: Manager, Disability Operations, ReedGroup Canada **LOCATION**:Toronto, Canada **Who We Are**: ReedGroup is a dynamic, fast growing organization. We are known for being a leader in managing absences for major companies including 49% of Fortune 100 companies. We also build the software to manage the...

  • Disability Case Manager

    7 days ago

    Toronto, Canada CIE_101 Beneva Inc. Full time

    Description : Are you looking to be a part of a growing and dynamic team within a leading national life insurance company? Beneva Insurance in seeking a seasoned bilingual disability case manager to manage a mixture of short and long-term disability claims. As a disability case manager, you will be responsible for managing a case load of claims,...

  • Disability Case Manager Ii

    3 weeks ago

    Toronto, Canada Beneva Full time

    Job Posting Title: Disability Case Manager II Status: Regular **Job Description**: Are you looking to be a part of a growing and dynamic team within a leading national life insurance company? Beneva Insurance in seeking a seasoned bilingual and non-bilingual disability case manager to manage a mixture of short and long-term disability claims. As a...

  • Resident Manager or Team

    1 week ago

    Toronto, Canada RESIDENT MANAGER Full time

    This is a live-in position for a high-rise apartment building. If you are the type of individual or team who are self-starters, motivated and have a hands-on approach with the ability to work independently with mínimal supervision then this role is for you. **We are looking for an individual or team whose key responsibilities are**: 1. Building...

  • Autism Intervention Specialist

    20 hours ago

    Toronto, Ontario, Canada Side by Side Therapy Full time

    About Our TeamAt Side by Side Therapy, we value collaboration and teamwork in delivering high-quality care to our clients. As a Speech-Language Pathologist, you will work closely with our multidisciplinary team to provide comprehensive services to children with Autism Spectrum Disorder and other developmental disabilities.Responsibilities:Client Assessment...

  • Therapy Services for Early Intervention

    21 hours ago

    Toronto, Ontario, Canada Sunny Days Early Childhood Developmental Services Inc. Full time

    Why Work with Us:">Sunny Days Early Childhood Developmental Services Inc. is a nationwide agency committed to providing high-quality Early Intervention services to children with developmental needs and their families.">Job Responsibilities:">">Assess children's developmental progress and provide targeted interventions to support their growth and...

  • Disability Employment Services Coordinator

    20 hours ago

    Toronto, Ontario, Canada WoodGreen Community Services Full time

    Company OverviewWoodGreen Community Services is a leading organization dedicated to improving communities, families, and individual lives through effective access to employment for persons with disabilities.Job DescriptionThe Employment Consultant will work within a high-performance team to deliver the Integrated Employment Services (IES) Program for...

  • Manager, Disability Service Center

    3 weeks ago

    Toronto, Canada iA Groupe financier iA Financial Group Full time

    Sector: Claims, Group Life and Disability Insurance / Work From Home / Montreal or Quebec or Toronto / Permanent position / French and English required_ You value making impactful decisions on a daily basis? You want to be empowered by a passionate team in a challenging environment? You are curious and love to learn something new every day? The primary...

  • Crisis Intervention Worker

    3 weeks ago

    Toronto, Canada Margaret's Housing and Community Support Services Full time

    Reporting to the Director of Programs & Services, the Crisis and Outreach Worker role is to provide support, advocacy and guidance to the community clients. The worker must collaborate in a warm and collegial fashion with team members including other employees, volunteers and residents. This position is a full-time contract position beginning from June,...

  • Team Lead, Personal Support Services

    2 weeks ago

    Toronto, Canada LOFT Community Services Full time

    **DATE**:October 7, 2024 **LOCATION**:Toronto, ON - Dunn Ave **COMPENSATION**:$53,630 - $65,589 annually prorated **CONTRACT DURATION**:until September 30, 2025 LOFT Community Services is a unique and dynamic charitable organization that supports people living with complicated issues such as mental and physical health challenges, substance use challenges,...

  • Manager, Account Lead Team

    3 weeks ago

    Toronto, Canada CBI Health Full time

    **Manager, Account Lead Team - Disability** As Canada’s largest provider of integrated community healthcare services, CBI Health Group is dedicated to improving the health and enriching the lives of Canadians. What sets us apart is our ability to work as a unified network dedicated to the ongoing learning that allows us to foster best practices, improve...

  • Mental Health Assessment and Intervention Worker

    4 weeks ago

    Toronto, Canada Central Toronto Youth Services Full time

    This is an exciting opportunity to be a member of a YJ Mental Health ACCESS, a collaborative between CTYS and Turning Point Youth Services that supports youth and families involved with the youth justice system. The purpose of the position is to engage youth referred from Toronto Probation Services and Youth Mental Health Court Workers and provide brief...