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Communications and Public Affairs Lead

7 months ago

Metro Vancouver Regional District, Canada TransLink Full time

**Marketing Statement**:
A career at TransLink and our family of companies means working with people with a wide range of skills and perspectives, all teaming up towards a common goal: preserving and enhancing the region's world-envied quality of life. Together, we connect the region and enhance its livability by providing a sustainable transit and transportation network, embraced by our communities and people.

At TransLink we are dedicated to building a workforce that reflects the diversity of the communities in which we live. We’re committed to fostering an inclusive, equitable and accessible workplace, recognizing the unique value and skills every individual brings.

Looking for a great place to work where your contributions are valued and you can make a difference in a vibrant city? At TransLink, one of BC’s Top Employers, you'll help make Metro Vancouver a better place to live, built on transportation excellence. Put your future in motion

**Responsibilities**:
PRIMARY PURPOSE

KEY ACCOUNTABILITIES

Develops communications and public affairs strategies to support consistent, corporate messaging as it relates to enterprise-wide initiatives across TransLink. Ensures adherence to TransLink’s corporate brand standards and best practices in communications.

Conducts research, writes, edits, creates and oversees the production of relevant internal and corporate communications and public affairs materials across various levels. Leads and manages effective and regular communications for all staff through a range of channels, ensuring ease of access.

Oversees the lifecycle of projects and initiatives with medium to large scope and high complexity, including project development, implementation, budget development, timelines, deliverables and stakeholder interactions; presents and reports on project progress, risks, expectations, timelines, milestones and key metrics to the senior leadership team and provides suggestions, advice, guidance and recommendations to mitigate risks and resolve issues.

Provides communications and public affairs guidance to key staff, including executives and CEO, on matters related to enterprise and regional transportation initiatives, advising of risks and opportunities.

Conducts analyses and monitors external environment for changes, trends and funding sources and conducts feasibility studies to formulate recommendations on changes to major programs, systems and services to meet corporate objectives. Develops reports and presentations on recommendations for senior executives.

Monitors and reports on developments in legislation and regulations, policies and processes as they relate to enterprise and regional transportation initiatives and strategies. Identifies risks and develops briefing reports to present recommended approach to senior executives.

Develops and maintains effective communications and public affairs strategies and plans to communicate with TransLink's stakeholders and the public.

Manages the execution of communications and public affairs activities, liaising with staff, contracted public relations/communication resources, and ensuring plans and deliverables integrate corporate strategies.

Supports the development of relevant regional transportation strategies, plans, policies, and reports by providing strategic advice and public affairs support.

Monitors public reaction to issues critical to maintaining confidence in TransLink as a public organization; works with TransLink’s Government Affairs team to ensure issues are addressed with consistent messaging.

Builds and maintains working relationships inside and outside of the enterprise, including government stakeholders representing TransLink interests to or coordinating with local, provincial, national, and international stakeholders and entities.

Develops briefing notes for senior executives and CEO for government meetings and media affairs.

Manages assigned resources, including but not limited to related contractors or consultants; manages relationships with contractors and consultants, providing work direction and overseeing contract compliance.

**Qualifications**:
EDUCATION AND EXPERIENCE:
The competencies for this position would be acquired through successful completion of a university degree in communications, business, environmental studies, or a related field plus a minimum of six (6) years of progressive experience supporting the communication of governmental, non-governmental, or private sector corporate strategies and initiatives, working across organizational portfolios and across technical and non-technical fields.

OTHER REQUIREMENTS:
Additional skill set required to perform the role.

Advanced written and oral communication skills to develop and implement communication strategies, plans and a variety of communication materials, including web and social media content.

Excellent knowledge of the principles, theories, concepts, practices and techniques of strategic communications.

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