Part Time Operations Supervisor-moh Contract 6 Monts

5 months ago

Milton, Canada Great Canadian Full time

**Position Summary**

Under the general direction of the Pit Manager and/or the Casino Shift Manager this position is responsible for the supervision of Slots or Tables depending on daily work assignment. In Tables, the Supervisor is responsible for supervision and security of multiple table games and Dealers; in Slots, the Supervisor is responsible for supervision of Slot Attendants and Promotions Booth activities. Both supervisory positions require ensuring internal controls, government regulations and department policies and procedures are followed at all times. Must be collaborative, excel at multi-tasking and display exceptional communication and interpersonal skills. Ensures adherence to the Company's policies and procedures, motivates and leads by example and supports Great Canadian's learning environment while establishing a safe and welcoming work environment for all team members.

**Key Accountabilities
- Monitors games, player tracking (manual & CMP), reports large buy ins/cash outs, table swings, and suspicious play or behavior
- Performs opening and closing procedures for tables
- Responsible for the integrity of the gaming floor by ensuring all government regulations, Internal Controls and Department & Company Policies and Procedures are followed
- Responsible for various department and company development/initiative projects (promotional ideas, increasing headcount etc.)
- Ensures compliance with licensing laws, health and safety and other statutory regulations
- Resolves customer disputes, providing comps if necessary; reports irregularities, disputes and suspicious activities; reviews and prepares CSR Incident Reports
- Verifies jackpots and provides payment, completes all regulatory paperwork (including LCT, MLT FINTRAC etc.)
- Tracks players, Prepares and submits slots reports or tables reports, Reporting all required information to Pit Manager
- Responsible to see that all assets are secured during an emergency (fire alarm, power failure etc.)
- Participates in team member training
- Maintains effective communications with staff regarding any policy changes and Casino Shift Manager regarding ongoing issues, Slot technicians regarding machine malfunctions etc.
- Provides leadership, direction and mentoring to dealers/slot attendants through daily coaching and feedback; develops performance objectives and delivers performance evaluations for direct reports
- Supervises the Promotions booth and helps provide our guests with quality service
- Issues rewards based on programs, Maintain Player's Club Data Base
- Executes all promotional activities, responds to guest inquiries
- Complete all sales for tournaments and special events through Micro's
- Develops and cultivates strong working relationships with all stakeholders: guests, own ership, team members, vendors and regulators
- Ensures compliance with licensing laws, health and safety and other statutory regulations Manages other initiatives as required

**Education and Qualifications**
- High School Diploma
- Minimum 1 year of supervisory experience in guest service; minimum 6 months in Dual Rate Dealer Supervisor role required
- Ability to successfully obtain a Gaming License
- Experience in coaching and deve loping team members
- Extensive knowledge of table games and slot operations including rules and procedures
- Proven organizational skills Computer knowledge of Word and Excel

**Work Environment Considerations

  • Count Team Supervisor-MOH

    1 month ago

    Milton, Ontario, Canada CB Canada Full time

    Job Title: Count Team Supervisor-MOHWe are seeking a highly skilled and experienced Count Team Supervisor-MOH to join our team at Great Canadian Gaming Corporation. As a Count Team Supervisor-MOH, you will be responsible for the supervision of the soft drop and count team, ensuring that all gaming floor operations are conducted in a fair and transparent...

  • Part-Time Housekeeper-MOH

    4 weeks ago

    Milton, Ontario, Canada CB Canada Full time

    Are you passionate about delivering exceptional customer service and maintaining a clean environment? We are seeking a reliable and detail-oriented Part-Time Housekeeper-MOH to join our team at CB Canada.This role involves performing housekeeping, heavy cleaning, and sanitization duties of assigned areas at our property, ensuring a safe and hazard-free...

  • Count Team Supervisor-MOH

    2 months ago

    Milton, Ontario, Canada CB Canada Full time

    Job Title: Count Team Supervisor-MOHAs a Count Team Supervisor-MOH, you will be responsible for overseeing the soft drop and count team, ensuring the smooth operation of the gaming floor. Your strong leadership skills and ability to interact with customers will be essential in delivering exceptional customer service. You will be accountable for your staff,...

  • Count Team Supervisor-MOH

    4 weeks ago

    Milton, Ontario, Canada CB Canada Full time

    Job Title: Count Team Supervisor-MOHYou will be responsible for the supervision of the soft drop and count team. Your strong presence on the gaming floor will be vital to your management of people and interacting with customers while delivering exceptional customer service. You will be accountable for your staff, assisting with hiring, training, evaluations,...

  • Full-Time Site Auditor-MOH

    3 weeks ago

    Milton, Ontario, Canada CB Canada Full time

    Auditors at CB Canada play a vital role in ensuring the integrity of our operations. As a Full-Time Site Auditor-MOH, you will be responsible for conducting audits and reconciliations, preparing and posting journal entries, and notifying supervisors of any discrepancies. You will also assist with site payroll and work under the regulations of the Alcohol and...

  • Part-time Guest Services Representative-moh

    5 months ago

    Milton, Canada Great Canadian Full time

    **Position Summary** Under the direct supervision of the Guest Services Supervisor, this position is responsible for providing outstanding customer service while contributing to a safe and welcoming work environment for all team members. Ensures adherence to the Company's policies and procedures, motivates and leads by example and supports Great Canadian's...

  • Part-time Dishwasher-moh

    5 months ago

    Milton, Canada Great Canadian Full time

    **Position Summary** Under the direct supervision of the Chief Steward, Chef de Cuisine, Sous Chef, Kitchen Manager, or Manager, F&B, this position is responsible for the cleanliness of all kitchen areas, culinary equipment and utensils including all dishes, glasses and cookware, maintaining all company standards and adhering to all safety and hygiene...

  • Part-time Dishwasher-MOH

    4 months ago

    Milton, Canada Great Canadian Entertainment Full time

    Position Summary Under the direct supervision of the Chef de Cuisine, Sous Chef, Kitchen Manager, or Manager, F&B, this position is responsible for the cleanliness of all kitchen areas, culinary equipment and utensils including all dishes, glasses and cookware, maintaining all company standards and adhering to all safety and hygiene policies and...

  • CB Canada: Full-Time Site Auditor-MOH Position

    2 days ago

    Milton, Ontario, Canada CB Canada Full time

    Audit and Compliance RoleWe are seeking a detail-oriented and analytical individual to fill the position of Full-Time Site Auditor-MOH at CB Canada. As a key member of our team, you will be responsible for ensuring the integrity of our internal controls and maintaining compliance with regulatory requirements.Key Responsibilities:Perform audits and...

  • Part Time Dual Surveillance Supervisor-moh

    5 months ago

    Milton, Canada Great Canadian Full time

    Surveillance Operators are responsible for the daily on-going monitoring and observation of casino operations, while ensuring the security and integrity of casino assets, staff, and patrons. You will provide routine surveillance of the gaming floor and acting as a support unit to other departments in relation to the protection of company assets. Your...

  • Chef de Partie-MOH

    2 months ago

    Milton, Ontario, Canada CB Canada Full time

    Job SummaryWe are seeking a highly skilled and experienced Chef de Partie-MOH to join our culinary team at CB Canada. As a key member of our kitchen staff, you will be responsible for preparing and cooking menu items to the highest standards, ensuring exceptional quality and presentation.Key ResponsibilitiesPrepare and cook menu items according to recipes...

  • Executive Chef

    4 weeks ago

    Milton, Ontario, Canada CB Canada Full time

    Job SummaryThe Executive Chef - MOH is responsible for leading the culinary team in the production of high-quality menu items, ensuring adherence to recipes and standards. This role requires strong leadership and communication skills, as well as the ability to work in a fast-paced kitchen environment.Key Responsibilities:Assist in the preparation and...

  • Part Time Surveillance Operator

    5 months ago

    Milton, Canada Great Canadian Full time

    **Position Summary** Under the general direction of the Manager, Surveillance, this position is responsible for monitoring interior and exterior areas of a property by closed circuit television cameras and maintaining visual records. Ensures adherence to the Company's policies and procedures, motivates and leads by example and supports Great Canadian's...

  • Part Time Surveillance Operator

    5 months ago

    Milton, Canada Great Canadian Full time

    **Position Summary** Under the general direction of the Manager, Surveillance, this position is responsible for monitoring interior and exterior areas of a property by closed circuit television cameras and maintaining visual records. Ensures adherence to the Company's policies and procedures, motivates and leads by example and supports Great Canadian's...

  • Part Time Slot Technician-moh

    3 weeks ago

    Milton, Canada Great Canadian Full time

    **Position Summary** Under the direct supervision of the Slot Technical Supervisor, this position is responsible for performing routine maintenance, major overhauls and modifications to various casino assets as well as other assigned duties. Must be collaborative, excel at multi-tasking and display exceptional communication and interpersonal skills. Ensures...

  • Part Time Surveillance Operator-MOH

    4 weeks ago

    Milton, Ontario, Canada Great Canadian Entertainment Full time

    Job SummaryUnder the general direction of the Manager, Surveillance, this position is responsible for monitoring interior and exterior areas of a property using closed circuit television cameras and maintaining visual records. Ensures adherence to the Company's policies and procedures, motivates and leads by example, and supports a safe and welcoming work...

  • Part-time Security Officer- Moh

    5 months ago

    Milton, Canada Great Canadian Full time

    **Position Summary** Under the direct supervision of the Manager, Security, this position is responsible for the safety and protection of team members, guests, the facility (both internal and external) and the company's assets while contributing to a safe and welcoming work environment for all team members. Ensures adherence to the Company's policies and...

  • Part-time Security Officer

    1 month ago

    Milton, Canada Great Canadian Full time

    **Position Summary** Under the direct supervision of the Manager, Security, this position is responsible for the safety and protection of team members, guests, the facility (both internal and external) and the company's assets while contributing to a safe and welcoming work environment for all team members. Ensures adherence to the Company's policies and...

  • Part Time Slot Technician-moh

    5 months ago

    Milton, Canada Great Canadian Full time

    **Position Summary** Under the direct supervision of the Slot Technical Supervisor, this position is responsible for performing routine maintenance, major overhauls and modifications to various casino assets as well as other assigned duties. Must be collaborative, excel at multi-tasking and display exceptional communication and interpersonal skills. Ensures...

  • Full-time Dishwasher-moh

    5 months ago

    Milton, Canada Great Canadian Full time

    **Position Summary** Under the direct supervision of the Chief Steward, Chef de Cuisine, Sous Chef, Kitchen Manager, or Manager, F&B, this position is responsible for the cleanliness of all kitchen areas, culinary equipment and utensils including all dishes, glasses and cookware, maintaining all company standards and adhering to all safety and hygiene...