Market Manager
3 days ago
NORTH BAY FARMERS’ MARKET
MARKER MANAGER - ONE YEAR CONTRACT POSITION
CONTRACTORS RESPONSIBILITIES
PURPOSE OF THE NORTH BAY FARMERS’ MARKET MANAGER:
Accountable to the Board of Directors (the Board), the farmers’ market manager plays an important role in the operation of The North Bay Farmers’ Market. (henceforth referred to as
“the market” organization as a whole). The manager is responsible for all of the day‐to‐day operations of the market, as well as working with vendors and other stakeholders both internal and external to the market. In addition, the market manager works closely with the
Board to ensure that strategic plans for the organization are developed and implemented throughout the duration of their contact term.
RESPONSIBILITIES
1. Board Management Relations a. Work closely with the Board to develop a reporting process so the
Board is always aware of issues in the market as well as projects being worked on and progress on those projects. b. Work with the Board and committees to develop and implement strategic and annual action plans i.e. Major site plan changes, emergency plans etc. c. Attend Board meetings as required.
2. Market Rules a. Work with the Board and vendors to develop/implement market rules and ensure they are reviewed and updated for each market season. b. Ensure all vendors, both new and returning, are given a copy of the rules at the start of each season. c. Interpret the market rules for vendors and others in a consistent and fair manner. In some cases, this will result in disputes which need to be escalated through a dispute process designed by the Board.
3. Dispute and Emergency Resolution
a. Responsible for mediating disputes between vendors or between vendors and customers in a way that is fair and unbiased. In some cases, this will result in disputes which need to be escalated through a dispute process designed by the Board. b. Work with the Board to develop and implement an emergency readiness plan.
4. Regulatory Compliance a. Have a working knowledge of legislation and associated regulations, both provincial and federal, which impacts all the vendors in the market. b. Ensure vendors and the market operations are in compliance with all local bylaws and provincial and federal legislation. c. Responsible for prohibiting vendors from selling their products until they are in compliance with all applicable legislation. d. Work closely with the local public health inspector and other agency inspectors to ensure regulatory issues are addressed with the market and by the vendors.
5. Financial Management and Administrative Record Keeping a. Maintain accurate and complete records on the market and vendors throughout the year including but not limited petty cash, fee collection, cash reconciliation for market day, accounts payable and incident reports. b. Collect booth fees from vendors and provide payment receipts c. Communicate with Board Treasurer
6. Recruitment, Selection and Retention a. Vendors i. Provide input to the Board to help determine the optimal market mix.
- to-date contact and product information. ii. Provide input to the Board for vendor selection. iii. Develop and maintain positive relationships with vendors iv. Provide input for the AGM on past vendor issues/experiences. b. Volunteers
i. Recruit volunteers for market operation ii. Train new volunteers and provide refreshment training for existing volunteers iii. Manage and coordinate volunteers and volunteer activities.
7. Communications and Market Promotion a. Communicate respectfully with vendors, board members, sponsors, inspector and other stakeholders. b. Provide input to the board to identify signage requirements. c. Assist in the implementation of special events for the market. d. Respond to market inquiries in a timely manner.
8. Market Prep / Set-Up / Day-Of a. Weekly Preparation i. Create and distribute weekly site plans being consistent with vendor placement ii. Assist vendors with set--‐up as needed iii. Coordinate volunteers b. Daily Set--‐up i. Arrive at the market at a scheduled time before the market opens to the public in order to set up tables or mark out booth spaces and to greet vendors when they arrive to set up their stalls. ii. Assist vendors with set--‐up as needed iii. Prior to leaving the market at the end of market day, ensure the market is clean and meets all requirements laid out in the market rental or lease agreement. c. Ongoing i. Maintain and staff market information table as required ii. Be visible and accessible to vendors, volunteers and customers during the market. iii. Respond to vendors needs iv. Ensure a clean and safe environment. v. Stock first aid kit and have safety plan.
vi. Ensure market has needed equipment and supplies and any equipment maintenance is completed throughout the season. vii. Conduct annual inventory of equipment and supplies viii. Organize storage facilities ix. Execute emergency response plan in the event of an emer
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