Business Analyst-telecom

3 weeks ago


Montréal, Canada CGI Full time

**Position Summary**:
Business Analysts gather business needs, solicit product and enhancement requirements from end users and must be able to convert these requests to present to technology teams.

**Responsibilities**:

- Determining client requirements and transforming them into system specifications
- Specifying changes to existing business processes and/or creating new business processes to meet specific customer requirements
- Working closely with business experts, other technical staff, vendors, and contractors to understand business and system requirements that drive the analysis and design of system enhancements and project implementations
- Identifying opportunities for improving business processes, organizational design and corporate culture.
- Generating documentation for technical proposals, estimates, general design system test strategies and support procedures.
- Taking ownership of the Requirements Management Plan, System Requirement Specification (SRS) and System Design Documents (including UI and Interface specifications)
- Attending and documenting the necessary meetings to determine the exact requirements, and scheduling and / or conducting BRD and SRS walkthroughs
- Creating, executing and reviewing Test Plans and Test Scenarios (XML, SOAPUI, XMLSpy experience are nice to have)
- Validating Test Results and analyzing defects
- Participating in management meetings and conferences as required
- Collaborating and working with distributed development teams located in Toronto, Montreal, Halifax and India

**Education**:

- Bachelor's degree in computer science, computer engineering, computer information systems, an engineering discipline, or a related field

**Qualifications**:

- IT experience including hands on work experience as a Business or Systems Analyst
- 10 years of IT experience with a minimum of 5 years’ experience as a Business System Analyst
- Experience in Technical Writing/ Documentation, Business Case Definition and Analysis
- Superior analytical, investigative and critical thinking skills
- Industry experience in Telecommunications required

Insights you can act on

While technology is at the heart of our clients’ digital transformation, we understand that people are at the heart of business success.

When you join CGI, you become a trusted advisor, collaborating with colleagues and clients to bring forward actionable insights that deliver meaningful and sustainable outcomes. We call our employees "members" because they are CGI shareholders and owners and owners who enjoy working and growing together to build a company we are proud of. This has been our Dream since 1976, and it has brought us to where we are today — one of the world’s largest independent providers of IT and business consulting services.

At CGI, we recognize the richness that diversity brings. We strive to create a work culture where all belong and collaborate with clients in building more inclusive communities. As an equal-opportunity employer, we want to empower all our members to succeed and grow. If you require an accommodation at any point during the recruitment process, please let us know. We will be happy to assist.

Ready to become part of our success story? Join CGI — where your ideas and actions make a difference.
Your future duties and responsibilities

Required qualifications to be successful in this role


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