Food Service Associate, Courtyard Cafe

5 months ago

Hamilton, Canada Hamilton Health Sciences Volunteer Association Full time

Food Service Associate

Courtyard Cafe, Hamilton General Hospital
- Full Time Monday-Friday 830am-430pm
- Grill Experience Necessary

The Hamilton Health Sciences Volunteer Association (HHSVA) is hiring We are looking for customer focused individuals who are interested in joining our diverse and engaged team.

The HHSVA is a not-for-profit registered charity that donates all proceeds to enhance patient care and quality of life for the Hamilton Health Sciences (HHS) community through the operation of retail and parking facilities within the HHS family of hospitals. Our vision is to provide the best support for patient care. With your help we can do even more to support our vision

Providing great experiences for our staff and customers is at the heart of everything we do. Our employees know they can bring their authentic self to the workplace to create genuine connections with customers and their team mates. No experience? No problem We have a thorough orientation training program to support you in the transition to our workplace. Little availability? No problem We have a variety of shifts that can accommodate most schedules and can work around many of life’s challenges. We know you have a life outside of work and we want you to live it We champion an inclusive, fun and safe work environment. If this is the type of workplace you thrive in, we want to meet you

What can we offer you for as part of the HHSVA team? Competitive wage rates; paid time off work and paid breaks; benefits for staff that work over 20 hours a week; free uniform apparel; employee discount; increases to vacation time based on tenure; extensive rewards and recognition programs; employee and family assistance plan to support all facets of life for you and your family; opportunities for advancement; training and education and so much more In addition, our employees enjoy a workplace where diversity is welcomed and the contributions of each team member is valued.

Since we operate inside a healthcare facility, health clearance is required before joining our team. Part of that health clearance process is providing proof of full vaccination against COVID-19 or providing a documented exemption to be approved by Hamilton Health Sciences.

**Responsibilities**:

- Provide excellence in customer service by welcoming our customers in a warm and friendly manner, sharing product knowledge with them, developing partnerships with our regular customers and provide quick efficient service at the cash area
- Handles food including preparing food items and utilizing safe food handling practices
- Works with the sales team to be part of an efficient, motivated and cohesive team
- Makes helping the customers with their buying decisions the top priority
- Must be able to work the hours they are hired for

**Qualifications**:

- Good communication and interpersonal skills
- Self-motivated
- Able to maintain a positive attitude and team atmosphere in the shop
- Excellent customer service skills
- Previous food sales experience preferred
- Food Handler's Certification

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