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Ward Clerk

4 months ago

Truro, Canada Nova Scotia Health Authority Full time

**Req ID**:154121**
**Company: Nova Scotia Health**
**Location**:Northern** **Zone, **Colchester East Hants Health Centre**
**Department**:RSH Research Innov EMER CRH Virtual POC**
**Type of Employment**:Temporary** **Hourly FT long-assignment** **(**100%** **FTE) x **2** **position(s)**
**Status: CUPE** **Admin Professionals** Position**
**Posting Closing Date**:9-May-23**

Nova Scotia Health is the largest provider of health services in Nova Scotia, with some specialized services also offered to clients throughout Atlantic Canada. We’re on a mission to achieve excellence in health, healing and learning through working together, which is reflected in the hospitals, health centres and community-based programs we operate across the province. Our passionate team of professionals provides a variety of high-quality inpatient and outpatient services including academic, tertiary, and quaternary care, as well as continuing care, primary health care, public health, and mental health and addictions. Join a diverse team of innovators, collaborators and creative thinkers today.

**About the Opportunity**:
Reporting to the Health Services Manager, the Ward Clerk - Virtual Care will provide administrative and operational support to the patients presenting in the Emergency Department for virtual care and regular visits. The Ward Clerk will work collaboratively in a multidisciplinary team to support an efficient Emergency Department workflow using a Virtual Care medium. This position will be located on-site.

**Responsibilities will Include**:

- Facilitate patient check-in and movement throughout registration, consultation, and post-appointment departure
- Assist patients with registration using the VENS platform, while resolving any challenges encountered with intake forms
- Support the transition of patient information throughout the Emergency Department, confirming all documentation has been processed accordingly
- Communicate among ED staff members to ensure a streamlined process for patients
- Act as a checkpoint for patients and medical personnel throughout the ED workflow
- Escort patients to appropriate locations within the ED
- Resolve or direct calls and inquiries to the appropriate personnel
- Maintain work area and required supplies, including consultation spaces and electronic equipment
- May be assigned other duties as required

**About You**:
We would love to hear from you if you have the following:

- Successful completion of recognized medical office administration or business program required
- Successful completion of a recognized Medical Terminology course required
- Experience with Meditech module(s) Admitting/Registration preferred
- Experience with Order Entry EMR preferred
- Proficiency in Microsoft Office programs (Word, Excel, Outlook, and Internet)
- Previous experience in a health care setting as asset
- Strong organizational and prioritization skills and the ability to manage multiple tasks required
- Demonstrated skill in working collaboratively and effectively with others required
- Ability and willingness to meet challenges and adapt to changing situations an asset
- An equivalent combination of training and experience may be considered for this position

Please ensure your resume is up to date and includes all relevant education, experience, training, and certifications.

**Hours**:

- Long Assignment, Full-Time position; 70 hours bi-weekly
- Approximate twelve (12) month long assignment

**Compensation and Incentives**:
$20.09 - $21.90 Hourly

**Once You've Applied**

Thank you for your interest in this position. Only those applicants selected for an interview will be contacted.

This is a Admin Professionals bargaining unit position. Preference is given to bargaining unit employees for unionized positions. Employees are encouraged to view their seniority hours and dates in their SuccessFactors online profile. Successful applicants changing unions, bargaining units or employment status, are advised to seek clarification regarding their seniority, benefits, and vacation entitlement and/or usage, prior to accepting the position.

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