Fraud Operations Analyst

3 weeks ago

Toronto, Canada Uplift Full time

Uplift’s mission is to help people get more out of life, one thoughtful purchase at a time. Our enterprise Buy Now, Pay Later solution is used by the world’s most loved brands including Southwest Airlines, Carnival Cruise Line, Universal Studios, and more. With flexible pay over time installments, we empower consumers to buy what matters most while unlocking higher conversions and customer lifetime value for our partners.

Our team is rapidly growing and comes from diverse backgrounds of leading technology and financial brands. Our HQ is in Sunnyvale, CA with offices in Toronto, New York, Reno, and Guadalajara, Mexico.

Working at Uplift allows you to push your limits, challenge the status quo, and collaborate with some of the brightest minds in the industry. We’re committed to building a diverse team and inclusive culture and believe your potential should only be limited by how big you can dream. We make this a reality by empowering you with the tools, resources, and support you need to grow your career.

As a Fraud Operations Analyst, you will be responsible for handling outbound and inbound calls related to fraud, documenting cases and preparing reports, and investigating potentially fraudulent activity. A successful analyst will be able to work with internal teams and external partners to resolve cases of fraud and minimize potential losses.
**What you will do and achieve**
- Manage daily workflows related to suspicious account activity detection and prevention, as well as claims of fraud through customer inquiries
- Perform investigations executing preliminary review, triage, and mitigation of fraud events, by use of internal data, publicly available information, along with various internal systems and input into a case management software
- Respond to cross functional departments and business partners on escalations related to fraud in a diligent way to validate suspicious activity and prevent losses
- Extract data from internal reports to draft comprehensive suspicious activity referrals for our partner bank
- Provide input and collaborate on ad hoc assignments/projects as necessary

**Who you are**
- Bachelor's Degree in a related field from an accredited college or university
- 1-2 years of experience in analyzing fraud trends, fraud detection and prevention a plus
- Proficiency in Google Sheets and Microsoft Excel
- Exceptional analytical, troubleshooting, motivating, and problem-solving skills
- Excellent verbal and written communication skills
- Comfortable working in a startup culture with the ability to earn trust

**Life at Uplift**
- **Health Insurance and RRSP plan**:some plans cover 99-100% premiums for medical, dental, and vision insurance and a RRSP
- **Work/Life Harmony**:Flexible, remote-first work culture. Uplift fosters a culture where employees can achieve both their professional and personal goals. This balance is especially true for our working parents
- **Shared Success**: competitive salary and Pre-IPO stock options
- **Health and Wellness Perks**:Uplift is proud to reimburse our employees for exercise, wellness products and activities as well as free counseling and coaching for physical, mental and emotional support
- **Professional Development**: We are committed to the growth and development of all of our employees. Uplift invests in professional conferences, certifications, and training for employees who want to grow in their careers
- **Pick-A-Perk**: money that can go towards something of your choosing within tuition reimbursement, student loan payment reimbursement, vacation savings account, charitable donations, or home office expenses

LI-Remote
LI-BC

We want you

Uplift is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.

Note: Uplift does not accept agency resumes. Please do not forward resumes to any recruiting alias or employee. Uplift is not responsible for any fees related to unsolicited resumes.

  • Fraud Analyst

    7 months ago

    Toronto, Canada Questrade Financial Group Full time

    Questrade Financial Group (QFG) of Companies is committed to helping our customers become much more financially successful and secure. We are everything a traditional financial institution is not. At QFG, you will be constantly moving forward, bringing the future of fintech into existence. You will be a part of a collaborative team that cares deeply about...

  • Fraud Analyst

    5 months ago

    Toronto, Canada Questrade Financial Group Full time

    Questrade Financial Group (QFG) of Companies is committed to helping our customers become much more financially successful and secure. We are everything a traditional financial institution is not. At QFG, you will be constantly moving forward, bringing the future of fintech into existence. You will be a part of a collaborative team that cares deeply about...

  • Fraud Analyst

    7 days ago

    Toronto, Canada Questrade Financial Group Full time

    Questrade Financial Group (QFG) of Companies is committed to helping Canadians become much more financially successful and secure. We are everything a traditional financial institution is not. Our vision is to revolutionize financial services for the benefit of Canadians by providing the most innovative and cost efficient financial services online. That’s...

  • Fraud Analyst

    2 weeks ago

    Greater Toronto Area, Canada AutoTrader.ca Full time

    Trader’s Fraud Analyst will be responsible for providing effective and efficient fraud analysis. The Fraud Analyst will report into the customer service team, and work closely cross functionally with the Product Owner of Fraud. The Fraud Analyst will be responsible for ad moderation, monitoring, detecting, documenting, and investigating online classified...

  • Fraud Analyst

    2 days ago

    Toronto, Canada BET99 Full time

    BET99 is Canada's Premiere Online Sportsbook and Casino. Launching in 2020, we have consistently innovated the online gaming landscape every step of the way, exponentially growing our customer base and, in turn, our internal BET99 team! We’re a fast-paced company and are looking for individuals who live and breathe our core values: challenging the status...

  • Fraud & Msb Analyst

    5 months ago

    Toronto, Canada Float Financial Solutions Inc. Full time

    About Float Float is one of Canada’s fastest growing companies, serving Canadian businesses with our innovative smart corporate card and spend management solution. Float’s team is customer-obsessed, passionate, vibrant, and entrepreneurial, and includes executives from Uber, Shopify, Ritual, and many other incredible tech companies! At Float, everyone...

  • Analyst- Fraud Risk

    3 weeks ago

    Toronto, Canada Amex Full time

    Fraud Risk Management (FRM) enables profitable business growth by reducing the risk of fraud and maintaining our customer’s confidence in the security of our products globally. FRM is responsible for creating strategies and building the infrastructure to manage and mitigate emerging fraud risks across all American Express products. FRM is focused on the...

  • Aml/atf/fraud Analyst

    2 weeks ago

    Toronto, Canada Duca Full time

    **AML/ATF/Fraud Analyst** **Job Purpose & Summary** The AML/ATF/Fraud Analyst works effectively to execute and enhance the AML/ATF and Fraud Program at DUCA. The AML/ATF/Fraud Analyst has a strong understanding of the Proceeds of Crime (Money Laundering) and Terrorist Financing Act (“PCMLTFA”), the associated regulations, and the patterns and trends of...

  • Fraud Analyst

    2 days ago

    Toronto, Canada Foresters Financial Services, Inc. Full time

    Career Opportunity Role Title Fraud Analyst Purpose of role Reporting to the AVP, SIU, this position is responsible for supporting the management of SIU activities for Foresters Financial. This role will be responsible for triaging referrals to the SIU and also for analyzing and synthesizing data from various sources to identify possible situations of...

  • Fraud and Risk Analyst-payments

    4 months ago

    Toronto, Canada Lyft Full time

    At Lyft, our mission is to improve people's lives with the world's best transportation. To do this, we start with our own community by creating an open, inclusive, and diverse organization. Trust and confidence is fundamental to the Lyft marketplace, and the Fraud and Risk Analytics team is charged with providing and ensuring that trust and safety to all...

  • Fraud and Risk Analyst-identity

    4 months ago

    Toronto, Canada Lyft Full time

    At Lyft, our mission is to improve people's lives with the world's best transportation. To do this, we start with our own community by creating an open, inclusive, and diverse organization. Trust and confidence is fundamental to the Lyft marketplace, and the Fraud and Risk Analytics team is charged with providing and ensuring that trust and safety to all...

  • Aml/atf/fraud Analyst

    7 months ago

    Toronto, Canada Duca Full time

    **Why DUCA?** At DUCA, we strive for excellence in everything we do. Our commitment to **_Do more, Be more, Achieve more_** is what sets us apart and drives our company culture. DUCA’s impact goes beyond our financial solutions - we're dedicated to making a real difference in the lives of our members and in our community. We believe our employees are our...

  • Manager, Fraud Operations Effectiveness

    5 days ago

    Toronto, Canada Flexiti Financial Full time

    **About Us** Flexiti is one of Canada’s fastest growing fintech lenders. We aim to make our customers’ lives more affordable and help our retail partners grow their sales by offering flexible financing options. Through our award-winning omni-channel platform, customers can be approved instantly to shop with their FlexitiCard®, which they can use online...

  • Fraud Analyst

    7 months ago

    Toronto, Canada Scotiabank Full time

    Requisition ID: 187785 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. Purpose Contributes to the overall success of Fraud Deterrence by ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives. Ensures all activities...

  • Risk & Fraud Analyst

    2 days ago

    Toronto, Canada Bally's Interactive Full time

    Simplicity Canada is a services provider to Bally's Interactive is the digital arm of one of the world's leading entertainment providers, Bally's Corporation, with tens of millions of players across the globe and big plans always in the works. Our brands and sites include market movers and shakers like SportsCaller, Monkey Knife Fight, Vera&John, Virgin...

  • Fraud Analyst

    5 days ago

    Toronto, Canada Paysend Group Full time

    At Paysend, we're on a mission to deliver the World's Simplest Money Transfer. - Paysend is a next-generation integrated global payment ecosystem, enabling consumers and businesses to pay and send money online anywhere, anyhow and in any currency. Paysend is UK-based and has global reach having been created in April 2017 with the clear mission to change how...

  • Team Lead, Fraud Detection

    7 months ago

    Toronto, Canada Scotiabank Full time

    Requisition ID: 193793 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **Purpose** Leads and develops a team of Senior Fraud Detection Analysts in the Fraud Management Operations in Canada, ensuring business strategies, plans and initiatives are executed / delivered. Responsible to provide coaching,...

  • Analyst, Fraud

    3 days ago

    Toronto, Canada PC Financial Full time

    All referred applicants must first be submitted through Workday by a current Loblaw Colleague. **Location**: 500 Lakeshore Blvd. West, Toronto, Ontario, M5V 2V9 When you hire great people, great things can happen. PC Financial offers unprecedented value to Canadians through payment products. We're a different kind of bank with a different type of...

  • Fraud & Risk Analyst

    7 days ago

    Toronto, Canada Peoples Group Full time

    **About us**: Peoples Group is a boutique Financial Institution with offices located in Vancouver, Calgary, Toronto and Montreal that has been in the Canadian marketplace for over 30 years. Our mission is to exceed our customers' expectations by providing exceptional customer service backed by extensive product knowledge and experience. Our culture here at...

  • Data Analyst, Fraud Management, Manulife Bank

    7 days ago

    Toronto, Canada Manulife Full time

    **_Are you looking for a supportive, collaborative workplace with great teams and inspiring leaders? You’ve come to the right place. We’re looking for ambitious people who share our values and want to make every day better for people around the world. If this sounds like you, and the career below sounds exciting, we’d like to hear from you....