Fine Dining Server

3 weeks ago

East Kemptville, Canada Trout Point Full time

Do you love nature and people? Are you passionate about sustainability, adventure travel, food and beverage or hospitality industry?

Trout Point Lodge is Nova Scotia’s premier 5-Star Luxury Wilderness Lodge and offers guests a unique combination of luxury, culinary and wilderness experiences with the highest levels of service. We are seeking enthusiastic employees to join the team for our 2024 season which starts from mid May to early November 2024.

We are in a pristine natural setting nestled in the Tobeatic Wilderness Area in the heart of a UNESCO Biosphere, the largest protected wilderness area in the Maritime Provinces. We live and work immersed in the outdoors and look for like-minded team members who share our love for nature and wilderness.

Each one of our team members contributes to the guest experience. Our intimate size means a high-degree of guest interactions every day for all team member. We seek teammates who are guest-centric and delight in making our guests feel special and welcomed, and who are energized by guest interactions and care deeply about making every guest experience memorable.

We are located about 40 mins from Yarmouth, and having a car is a major advantage, allowing you to explore the region on off days and take care of personal shopping in Yarmouth whenever you need. Public transportation is non-existent here.

**WHAT WE OFFER**
- Industry-leading compensation
- Option of subsidized private rooms in staff accommodation on-property
- Group Health Insurance Benefits from the start of employment
- Gratuities paid monthly
- Subsidized Staff Meals while on shift
- Friends and Family discount
- Use of lodge amenities
- 50% discount on dining
- Opportunities for advancement, learning and professional development

Compensation to be negotiated based on skills and experience; staff housing possible.

As a Fine Dining Server, you will work with a talented team of Servers under the supervision of the Head of Food and Beverage, to deliver professional and memorable dining experiences to guests.

**RESPONSIBILITIES**
- Provide impeccable dining room service to guests while maintaining the highest levels of operational efficiency
- Trained in all aspects of food service at the Lodge, including breakfast, lunch and dinner
- Explain menu options and take orders with accuracy and professionalism, assisting in selection if requested
- Work closely with the kitchen team to ensure timeliness and accuracy of all orders
- Working in a team environment with all departments
- Ensure adherence to all dietary restrictions and special orders
- Preparation of dining room for ensuing shifts
- Shift work and split shifts are required

**QUALIFICATIONS**
- 1-2 years relevant work experience in an F&B environment, ideally in a fine dining or upscale dining establishment
- Exceptional operational skills to ensure all aspects of service run smoothly with the highest levels of guest satisfaction
- Familiarity with fine dining and wine is a significant asset
- Understanding of restaurant operations. High-end hotel operational experience is an asset
- Excellent customer-service mindset and a talent for solving problems effectively
- Ability to communicate effectively and to work as part of a high-performing team
- Punctuality and skill at managing time effectively
- Enthusiasm, energy and willingness to go the extra mile to ensure a top-notch guest experience
- Highly organized with excellent attention to detail
- Must present a clean and professional appearance at all times
- Ability to perform physical tasks including carrying heavy objects and standing for long periods of time
- Self-motivation in learning about our wine and spirits list

Split shift and shift work is required. Shift start time and end time will vary according to occupancy and departmental needs. Split shifts, overtime and extra work days are required during busy periods. Every team member will be expected to contribute to their own team, and to other teams as well. Team members will be cross-trained to be able to work in other departments where needed.

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