Program Manager
6 months ago
**About Coast**
Coast Mental Health (Coast) is one of the largest mental health non-profit societies in Canada, and operates a large array of innovative housing and community based rehabilitation services for people with a mental illness living in and around Vancouver. Coast operates in the Lower Mainland of British Columbia providing approximately 1000 people with supportive housing and 4000 clients living in the community with a wide variety of programs and services.
Coast fosters a client-driven, recovery-oriented environment that promotes restoring health, personal growth and a return to society for individuals with a mental illness through advocacy and providing direct programs and services.
**The Position**
The Program Manager of Burnham Place will be responsible for the safe and efficient operation and management of the housing in accordance with BC Housing guidelines, the City of Vancouver and the policies of Coast Mental Health.
This program works with vulnerable and marginalized individuals who have direct experience of trauma, substance and mental health issues and have had episodic periods of being unhoused. In collaboration with the senior manager and Director, this role will support staff to work from a culturally safe and decolonial perspective. You will also ensure programming and interventions are rooted in trauma informed strengths based and harm reduction approaches.
Coast Mental Health utilizes the principles of psychosocial rehabilitation, motivational enhancement and other evidence-based best practices to improve clients’ quality of life and recovery outcomes.
This position leads a team of unionized staff. You will establish a positive, healthy and safe work environment for this team, and manage all aspects of the employee lifecycle.
Program leadership includes risk management for the programs including safety aspects, financial management of program budgets, ensuring the property is appropriately maintained in partnership with the BC Housing and Coast Properties division, and developing program plans in alignment with overall Coast strategies and operational plans.
You will operate in a collaborative manner, not only with other Supported Housing Program Staff but in partnership with the friends and family members of clients, community agencies, and any agency or person who is committed to positive outcomes for clients. As part of the Coast leadership team, you will collaborate and openly communicate with other leaders across the organization.
JOB QUALIFICATIONS
**The Person**
We are looking for someone with established leadership skills, and experience working with unionized staff - knowledge and experience with the HEU Collective Agreement would be ideal.
Other skills critical to this role include the ability to problem solve, planning and organizational skills, financial management, and strong computer proficiency. Communication skills and the ability to build relationships and engage effectively with partners internally and externally are critical to this role.
**The Qualifications**
We require a minimum of 3 years experience in mental health, with experience in housing programs working with concurrent disorders, and 3 years of supervisory and administrative experience.
A degree from a recognized post secondary institution in social services or social work is required; a professional designation or degree in social work or psychiatric nursing would be considered an asset. Coast will consider an equivalent combination of education, training and experience.
You must have a current First Aid/CPR certificate, training in Crisis Management, a Valid B.C. Driver’s License and access to a reliable vehicle.
Successful completion of a Criminal Records Check will be required
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