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Data Center Operator
2 weeks ago
La version française suit la version anglaise **_
***We host the data. We **provide** the connections. We protect the information.**
eStruxture is more than a data center: it's THE largest Canadian data center platform. It's 15 locations across the country, over 760,000 square feet of space, over 130MW of power and access to over 1,400 network and cloud service providers.
As a growing company, we provide our customers with the capacity, performance and flexibility to meet the demanding expectations of the marketplace and enable them to scale quickly. And that's what we want to offer our employees.
**Become a Data Center Operator**
**This is **included** in the package**
- Renewable energy used exclusively by the company: because we care about the environment just like you do;
- The Good Neighbors Squad: a team that works on initiatives to give back to society (e.g. fundraising for Ukraine);
- The Feedback Forum: a forum that meets every 6 to 8 weeks to discuss areas for improvement;
- Telemedicine and reimbursement of your professional expenses;
- Annual social events and festivities so you can spend time with your dynamic colleagues outside of work;
- And the opportunity to contribute to the rapid growth of a Canadian company headquartered in Montreal.
**Your **contribution**
The duties and responsibilities include but are not limited to:
Responsible for Facility Health & Safety
- Management of both preventative and corrective infrastructure maintenance
- Develop, maintain, and adhere to procedural and technical documentation
- Management of local data center infrastructure and asset lifecycle
- Compliance with relevant SSAE 18, ISO and PCI controls
- Participate in weekly change management meetings, presenting to the Change Advisory Board, working with vendors to create supporting MOPs
- Identifying areas for operational optimization, adhering to best practices
- Monitoring of local data center infrastructure
- Respond to fault conditions, diagnose, and assist with repair/remediation
Supporting daily site operations
- Rack and stack various IT hardware into racks.
- Install and test copper and fiber cables throughout the data center and various computer rooms.
- Ensure physical and remote security policies and procedures are being strictly followed
- Create trouble tickets, log site visitors, and carry out shipping and receiving procedures
- Ensure timely resolution and/or escalation of customer issues
- Provide best in class customer service
- Maintain cleanliness of the data center and facility areas
Working Conditions
The role has standard working conditions in a Data Center type of environment with a rotational workweek of 4 days on 3 days off followed by 3 days on and 4 days off. Total 14 working days per month. The role requires being available on-call rotation to respond to critical incidences. The role requires to work with challenging clients, working shifts longer than the standard 8-hours, work on evenings, nights, or on weekends.
**Our **contribution**
- Team: We are one family.
- Inclusion: Everyone is welcome at our company.
- Responsibilities: We take responsibility and ownership.
- Customer centricity: They are at the heart of everything we do.
- Neighborliness: We care about the well-being of those around us.
**The profile we are looking for**
Experience
Specialty
- Several levels of positions opened.
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