Automotive Service Advisor
1 month ago
At Midas, we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis, and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience.
**Responsibilities**:
The Service Advisor supports the Shop Manager in the optimization of the shop’s retail sales and profitability while delivering superior customer service, including:
- Develop and present estimates, source parts and sell jobs to customers
- Interpret inspection results (working with Technician) and present results to customers
- Deliver superior customer service while listening and consulting customers
- Contributing to the effectiveness of peers to promote success
- Increase and optimize retail sales and shop profitability, achieving or exceeding shop objectives and goals
- Maximize the safety and well-being of the shop employees and to be a good corporate citizen in the communities within which the shop operates
**Qualifications**:
- General automotive knowledge
- 1 year experience in the automotive industry
- Excellent customer service skills
- Good communication skills
- Team-building skills
- Valid driver’s license
- Ability to work a flexible schedule including weekends, evenings, and holidays
**Job Types**: Full-time, Permanent
**Salary**: From $17.00 per hour
**Benefits**:
- Dental care
- Extended health care
- Vision care
Schedule:
- 10 hour shift
Ability to commute/relocate:
- Niagara Falls, ON: reliably commute or plan to relocate before starting work (required)
**Experience**:
- Customer service: 3 years (required)
- service advisor: 3 years (required)
Work Location: In person
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