Team Lead

4 weeks ago


Burlington, Canada Activate Games Full time

**Enter the Game**

Activate is a tech company known for creating Canada’s first full-scale interactive gaming facility. We are looking to expand our team with the addition of a Team Lead. The Team Lead at Activate works under the direction of the Store Leader. The primary responsibilities are to ensure customers receive a positive experience during their visit to Activate and to oversee all staff on shift, providing them with guidance and assistance as needed. They have overall expectations to lead by example, model behaviours around attendance, attitude, and attention to detail. This is a part-time permanent position at our Burlington location located on Appleby Line.

**The Duties and Responsibilities**:

- Customer and Store Operations_
- Responsible to perform overrides at check-in, completing daily cash out sheets accurately, creating and receiving invoices, and taking payments
- Resolve customer complaints and escalate to the Store Leader as required
- Effective communication to their team and customers of the status of the facility including each room to ensure the best customer experience
- Aware of all Activate Programs, ensure they are applied in compliance with company standards
- People Leadership_
- Train new employees, lead with knowledge, maintaining a key focus on customer success
- Coach and foster relationships with incoming potential customers, existing employees and management
- Oversee staff and delegate tasks; supporting them throughout the scheduled shift
- Facilitate solution minded processes for customer questions, complaints and issues, lead and emulate Activate values
- Maintenance and Inventory_
- Understand and assess maintenance requirements related to inventory management and componentry
- Maintain the rooms by delegating cleaning, painting, and any required maintenance
- Receive, track, and maintain inventory for all maintenance, merchandise, and vending products and communicate needs to the Store Leader
- Identify maintenance needs and work with Store Leader on provisioning appointments when necessary, keep updated and accurate notes of related activities

**The Qualifications**:

- 1-2 years of previous experience in a similar role is preferred
- Must be able to work day/evening/weekend shifts.
- Proficiency in MS Office and related software
- Strength in engaging customer relations
- Proficient in the use of hand and power tools
- Demonstrated collaborator and able to work with teams
- Ability to work various shifts starting as early as 8am and ending at 1am is required
- Previous experience overseeing a team of 10+ is an asset

**The Perks**:

- Competitive Salary
- Employee discount
- On-site parking

**About Activate**:


  • Team Lead

    2 weeks ago


    Burlington, Canada Colliers Project Leaders Full time

    Overview: At Colliers Project Leaders, we deliver capital project solutions to fulfill our clients’ needs across the built environment. The work we do makes a difference in communities and for the people who live there. We have a passion for it. Our commitment to realizing our clients' vision inspires us to look beyond the immediate - to the possibilities...

  • Team Lead

    4 weeks ago


    Burlington, Canada Bluenotes Full time

    Hiring a team lead to help open and close the store. will be needing to work some weekends. **Job Type**: Part-time Part-time hours: 24-32 per week Schedule: - Evening shift - Morning shift - Weekend availability Work Location: One location

  • Team Lead

    4 weeks ago


    Burlington, Canada Conspiracy Comics Full time

    **About the role** The Team Lead assists in the operational functions of the store and motivates the team to meet sales goals. The Team lead reports directly to the Store Manager and provides leadership and support when the manager is unavailable. We’re a long time family business with deep roots in the community but also with an eye to expansion and we...


  • Burlington, Canada Burlington Ontario Health Team Full time

    **Overview** The Primary Care Clinical Lead plays a pivotal role within the Burlington Ontario Health Team (OHT) and its Primary Care Network (PCN). This role involves delivering exceptional leadership to drive positive transformation, enhancing primary care in Burlington and contributing to the overall health system’s success. **About Burlington Ontario...

  • Team Lead

    3 weeks ago


    Burlington, Canada Colliers International Full time

    OverviewAt Colliers Project Leaders, we deliver capital project solutions to fulfill our clients’ needs across the built environment. The work we do makes a difference in communities and for the people who live there. We have a passion for it.Our commitment to realizing our clients' vision inspires us to look beyond the immediate – to the possibilities...

  • Chipotle Team Lead

    2 days ago


    Burlington, Ontario, Canada 20 Chipotle Mexican Grill Canada Full time

    At 20 Chipotle Mexican Grill Canada, we are seeking a highly skilled and motivated individual to join our team as a Chipotle Team Lead. As a key member of our management team, you will play a crucial role in the success of our restaurants by leading the restaurant team in successful day-to-day operations, acting as General Manager when needed, and developing...

  • Team Lead

    1 day ago


    Burlington, Ontario, Canada Colliers Project Leaders Full time

    OverviewAt Colliers Project Leaders, we deliver capital project solutions to fulfill our clients' needs across the built environment. The work we do makes a difference in communities and for the people who live there. We have a passion for it.Your RoleYou will lead the Southern Ontario team, driving growth and diversification of our business. You will...

  • Sales Team Lead

    5 days ago


    Burlington, Ontario, Canada adidas Full time

    Job DescriptionAs a Retail Lead at adidas, you will be responsible for leading a team of sales associates in creating an exceptional customer experience. You will use your retail expertise to exceed customer expectations, provide guidance and support to your team, and embody the brand's passion and enthusiasm. Your ability to build relationships, communicate...

  • CA-Team Lead

    5 days ago


    Burlington, Ontario, Canada Apple Inc. Full time

    Lead a Team, Deliver Exceptional Customer ExperiencesYou will lead and develop a high-performing team to deliver exceptional customer experiences in an Apple Store. This role involves actively participating in customer interactions with team members throughout the store to achieve performance goals and business priorities.Main Responsibilities:* Develop and...

  • Warehouse Team Lead

    2 weeks ago


    Burlington, Canada Rampf Composite Solutions, Inc. Full time

    **Company Overview** We are a forward-thinking composite manufacturing company in the aerospace industry with AS9100 certification, located in Ontario, Canada. We are passionate about innovation, committed to excellence, and driven by fairness in everything we do. we strive to deliver the highest quality products to our customers while maintaining a...


  • Burlington, Ontario, Canada Jack's Family Restaurants Full time

    About Jack's Family RestaurantsWe're a family-friendly company that's all about YOU. If you want to work somewhere you love, learn how to make delicious southern food, and be part of a great team, Jack's is the place to be.Our managers are the backbone of our restaurants. They lead shifts, assist crew members, provide excellent service to guests, partner...

  • Team Lead

    3 weeks ago


    Burlington, Canada Dynamic Connections Ltd Full time

    **Who are we?** Dynamic Connections is a leading North American third-party logistics company that provides integrated solutions for our customers. Dynamic Connection creates, sells and executes intelligent logistics solutions that provide peace of mind and seamless movement of our customer’s products. Our consistent service and communication make us an...


  • Burlington, Ontario, Canada Savers Full time

    Job DescriptionAs a Store Manager at Savers, you will be responsible for leading a team of retail professionals who work together to create a welcoming shopping experience for customers. Your key objectives will include:Supervising store operations to ensure excellent customer service and efficient store performance.Developing and implementing strategies to...

  • Senior Team Lead

    5 days ago


    Burlington, Ontario, Canada Chipotle Mexican Grill group Full time

    Chipotle Mexican Grill is a leader in the fast-casual industry, committed to serving responsibly sourced, classically cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives.We're seeking a highly motivated and organized individual to join our team as an Apprentice General Manager, responsible for assisting in the...

  • Mechanical Team Lead

    3 weeks ago


    Burlington, Canada Wood Plc Full time

    Overview / Responsibilities: Wood Resilient Environments is seeking an **Mechanical Team Lead** with experience in designing various electrical systems for buildings and industrial projects. **This position is ideally based in one of our GTA offices including Burlington, Oakville or Richmond Hill with flexibility to work remotely.** **Key...


  • Burlington, Ontario, Canada Gold's Gym SoCal Group Full time

    Job Summary:GOLD'S GYM SOCAL GROUP is a premier health club chain with locations across Southern California. We are seeking a highly skilled and experienced Senior Accounting Manager to join our dynamic team.Key Responsibilities:Lead the accounting team in preparing financial statements, budgets, and forecasts.Develop and implement financial systems and...


  • Burlington, Canada Bailey Nelson Full time

    Bailey Nelson is looking for a Team Lead for our Mapleview Centre location! At Bailey Nelson, a team leader plays an integral role with our store teams to deliver an industry-leading experience to our customers. You’ll have the opportunity to hit some exciting goals along the way by inspiring, motivating, and developing your team. At the same time as...


  • Burlington, Ontario, Canada Scotiabank Full time

    Key ResponsibilitiesThe Director and Group Lead, Commercial Distribution, Canadian Commercial Banking will be responsible for:Managing a team of Senior Client Relationship Managers (SCRMs), Client Relationship Managers (CRMs), and Associate Group Lead to achieve sales targets and drive business growth.Developing and executing tactical plans to deepen...


  • Burlington, Canada AAG Full time

    It is an exciting time at AAG as we work to achieve our vision of being the global leader in tailored cutting solutions as each machine sale marks the start of a long-term partnership with our clients. AAG is a leading global manufacturer of CNC router machines and knife systems. With over 350,000 standard machine configurations and over 30 decades of...

  • Yearbook Team Lead

    4 weeks ago


    Burlington, Canada Edge Imaging Inc Full time

    **About Edge** Edge Imaging is the leading Canadian school Photography Company. Edge is made up of over 400 employees with countless years of digital capture and school photography experience. Our state-of-the-art photo lab and customer care centre are located in Burlington, Ontario. Servicing over 2,300 schools across Canada. Edge Imaging is committed to...