Junior Order Management Representative

4 weeks ago


Ottawa, Canada Advanced Business Interiors Full time

The Junior Order Management Representative is responsible for providing exceptional service to internal and external clients from the initial stages of a proposal to project completion. Acting as a link between ABI Sales, ABI’s Project Coordination group and manufacturers, the Junior Order Management Representative will possess a great deal of knowledge pertaining to products, clients, and projects.

Working with one or more assigned Sales Representative(s), the Junior Order Management Representative ensures the sales force and Project Coordinators receive accurate and timely information to maximize satisfactory project completion.

**Job Functions**
- Provide support to Sales Representatives, entering order information and researching issues relating to an order.
- Provide support services to Project Coordinators, who will provide and require project-specific information.
- Use computer software to create and maintain an extensive documentation set.
- Act as liaison with Sales Representatives, Project Coordinators and/or the Service group to ensure client requests are honoured.
- Identify and track warranty issues.
- Issue and track Return Authorizations.
- Coordinate full trailer shipments; provide information to Sales Representative and Project Coordinator.
- Track outstanding proposal issues to be addressed.
- Follow up with clients to clarify request details, provide information to Sales Representative
- Maintain regular contact with client re: order status.
- Research existing special pricing and product information, following up with Haworth when required.
- Enter product details into Team design.
- Address deficiencies.
- Shared Department Job Functions (split between current team members).
- Creating proposals for chair repairs, demos, showroom, and stock.
- Other duties as required.

**Skills Requirements - Asset**
- Secondary School diploma.
- 2-3 years of customer service, order entry, logistics experience.
- Ability to multi-task and prioritize competing (and sometimes conflicting) tasks.
- Strong interpersonal, stress management and organizational skills.
- Excellent verbal and written communications skills.
- Intermediate knowledge of MS Office Suite (Word, Excel, etc.).
- Experience in office furniture industry an asset.
- Bilingualism (French/English) as asset.
- **Advanced Business Interiors**_ _is an equal opportunity employer and is committed to fair and accessible employment procedures. If any accommodations are needed for applicants during the selection process, please notify Human Resources._

**Salary**: From $48,000.00 per year

**Benefits**:

- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Tuition reimbursement
- Vision care
- Wellness program

Flexible Language Requirement:

- French not required

Schedule:

- Day shift
- Monday to Friday

Supplemental pay types:

- Overtime pay

Work Location: In person



  • Ottawa, Canada Groupe AGF Inc. Full time

    Do you know AGF Rebar? AGF rebar is a division of the AGF Group, a Canadian leader in the supply and installation of reinforcing steel since 1948. AGF group is a Canadian-based company with activities in 10 countries. We specialize in rebar and have participated in many high-end projects like windmills, bridges, hospitals, sports complexes, commercial and...


  • Ottawa, Canada Groupe AGF Inc. Full time

    Do you know AGF Rebar? AGF rebar is a division of the AGF Group, a Canadian leader in the supply and installation of reinforcing steel since 1948. AGF group is a Canadian-based company with activities in 10 countries. We specialize in rebar and have participated in many high-end projects like windmills, bridges, hospitals, sports complexes, commercial and...


  • Ottawa, Canada Groupe AGF Inc. Full time

    Do you know AGF Rebar? AGF rebar is a division of the AGF Group, a Canadian leader in the supply and installation of reinforcing steel since 1948. AGF group is a Canadian-based company with activities in 10 countries. We specialize in rebar and have participated in many high-end projects like windmills, bridges, hospitals, sports complexes, commercial and...


  • Ottawa, Canada Groupe AGF Inc. Full time

    Do you know AGF Rebar? AGF rebar is a division of the AGF Group, a Canadian leader in the supply and installation of reinforcing steel since 1948. AGF group is a Canadian-based company with activities in 10 countries. We specialize in rebar and have participated in many high-end projects like windmills, bridges, hospitals, sports complexes, commercial and...


  • Ottawa, Canada MicroMetrics Full time

    **About this role** We are seeking high-energy, impact players to support our aggressive growth as Junior Business Development Representatives (BDR). As the first point of contact with our customers, BDRs are responsible for driving revenue growth by generating opportunities for Senior Account Executives (AEs). Junior BDRs take greater ownership of the...


  • Ottawa, Canada Oceo Inc. Full time

    Oceo is currently interviewing for a Junior Sale Representative in our business development and sales department. As a Junior Sale Representative, you will act as the go-between for our clients and the customers you acquire. **Junior Sale Representative Job Functions**: - Engage with customers, in-person, in a professional, friendly manner - Operates as...

  • Junior Inspector

    3 weeks ago


    Ottawa, Canada Morrison Hershfield Full time

    Morrison Hershfield is a multi-disciplinary consulting engineering and management firm located throughout the US and Canada. We are a dynamic, employee-owned, team-oriented firm with a diverse project list that ensures you will be working on exciting, high-profile and challenging projects. For more than 75 years, the people at Morrison Hershfield have been...

  • Junior Bookkeeper

    22 hours ago


    Ottawa, Canada Capital Pro Group Full time

    **Capital Pro Group** is a dynamic, fast-growing financial services company located in the heart of Westboro Village. We offer a complete range of services to help manage all aspects of your financial needs from Accounting, Taxation, Wealth Management & Insurance services. We are currently hiring one **Junior Bookkeeper**. Your main duty and responsibility...

  • Junior Bookkeeper

    5 days ago


    Ottawa, Canada Capital Pro Group Full time

    **Capital Pro Group** is a dynamic, fast-growing financial services company located in the heart of Westboro Village. We offer a complete range of services to help manage all aspects of your financial needs from Accounting, Taxation, Wealth Management & Insurance services. We are currently hiring two **Junior Bookkeepers**. Your main duty and responsibility...


  • Ottawa, Canada Ron Eastern Construction Ltd. Full time

    **JUNIOR SITE SUPERINTENDENT - RESIDENTIAL AND COMMERCIAL CONSTRUCTION PROJECTS** Ron Eastern Construction Ltd. (“RECL”) is a leading Canadian Construction Manager, Design-Builder, and General Contractor, based in Ottawa. Since its inception in 1958, RECL and its associate companies have been involved in a diverse range of difficult and high-profile...


  • Ottawa, Canada Ron Eastern Construction Ltd. Full time

    **JUNIOR SITE SUPERINTENDENT - Residential and Commercial Construction Projects** Ron Eastern Construction Ltd. (“RECL”) is a leading Canadian Construction Manager, Design-Builder, and General Contractor, based in Ottawa. Since its inception in 1958, RECL and its associate companies have been involved in a diverse range of difficult and high-profile...


  • Ottawa, Canada Loon Kombucha Inc. Full time

    Loon Kombucha is looking for Junior Kombucha bartenders to support farmers markets and events in Ottawa. If you are a proven hard worker who loves meeting new people, this is an amazing experience to add bartending experience and training onto your resume. Junior Bartenders are mentored to take on Senior Kombucha Bartender roles in future...

  • Sales Representative

    3 weeks ago


    Ottawa, ON, Canada Invest Ottawa Full time

    Golden Layout, a technology company in the semiconductor space, is expanding from Taiwan into Canada. They are looking for a junior Sales Representative who will work alongside a Sales Advisor to expand their business in Ottawa and Toronto. Job Description Represent Golden Layout Technology's commercial activities including engaging in various stages...


  • Ottawa, Canada Loon Kombucha Inc. Full time

    Loon Kombucha is looking for Junior Kombucha bartenders to support farmers markets and events in Ottawa. If you are a proven hard worker who loves meeting new people, this is an amazing experience to add bartending experience and training onto your resume. Junior Bartenders are mentored to take on Senior Kombucha Bartender roles in future...


  • Ottawa, Canada Troy Life & Fire Safety Ltd. Full time

    **Troy Life & Fire Safety Ltd**.is one of the largest suppliers of Fire Alarm, Fire Suppression, Security, Nurse call and Communications Systems in Canada. As an Edwards Authorized Distributor, Troy is a proudly Canadian, employee owned company with over 1000 people in 28 locations coast to coast. An entrepreneurial company with a legacy of success, we pride...


  • Ottawa, Canada Turner & Townsend Full time

    Company Description Do you want to be part of our successful team supporting top clients for **Turner & Townsend** in Ottawa? We are hiring an ambitious and forward-thinking **Junior Project Manager** to support our team in the Toronto office. At Turner & Townsend we’re passionate about making the difference. That means delivering better outcomes for our...

  • Order Picker

    6 days ago


    Ottawa, Canada NAPA Auto Parts Full time

    Company Description **Be part of a community of authentic, proud and trusted people** At UAP, we believe we don’t just deliver car and heavy vehicle parts all around the country;** we also** help keep Canadians moving **forward**. This makes for a special kind of workplace. We have the experience and strength of our 100-year legacy and the desire to...

  • Junior Buyer

    4 days ago


    Ottawa, Canada Bushtukah Inc Full time

    At **Bushtukah,** our mission is simple: to provide our customers with quality outdoor gear and unparalleled service to help maximize their enjoyment while participating in their outdoor activities. Providing our customers with a great experience every time they walk through our doors is our goal. Job Title**:Junior Buyer** **Key responsibilities**: -...


  • Ottawa, Canada BEVA GLOBAL Management Full time

    **Ottawa, Montreal, Toronto, Calgary, and Vancouver**: BEVA is seeking Business Development Representatives to promote their professional services and their unique products and conclude commercial agreements. BEVA’s head office is located in Ottawa, Ontario Canada and has representation in Toronto and Montreal and in the maritimes. BEVA also has...

  • Order Picker

    4 weeks ago


    Ottawa, Canada Altrom Auto Group Full time

    Company Description **Be part of a community of authentic, proud and trusted people** At UAP, we believe we don’t just deliver car and heavy vehicle parts all around the country;** we also** help keep Canadians moving **forward**. This makes for a special kind of workplace. We have the experience and strength of our 100-year legacy and the desire to...