Front of House Supervisor

1 month ago


Niagara Falls, Canada Niagara Hospitality Hotels Full time

**Responsibilities**:

- Ensure that all customer service standards are met.
- Ensure that all staff are trained in customer service and proper handling of food and beverages.
- Ensure that all staff are aware of health and safety regulations.
- Maintain a clean and organized work environment.
- Develop and implement strategies to increase customer satisfaction.
- Manage staff schedules and ensure proper staffing levels.
- Handle customer complaints in a professional manner.

Schedule:

- Evening shift
- Weekend availability

**Education**:

- Secondary School (preferred)

**Experience**:

- Hospitality: 1 year (preferred)

**Language**:

- English (preferred)

Licence/Certification:

- Smart Serve (preferred)

Shift availability:

- Night Shift (preferred)

Work Location: In person



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