Part-time Taxi Dispatcher

4 weeks ago


Edmonton, Canada Greater Edmonton Taxi Service Full time

You are customer service oriented, well mannered, professional and detail oriented for the **Dispatcher **role. If you have excellent computer skills, enjoy working with people then we want to hear from you._

You are responsible to coordinate the activities of taxi/limo/shuttle drivers, maintain communication with divers and customers, and ensure all the necessary details are communicated to both parties in a timely and effective manner.

**Key Responsibilities**:

- Answer all lines and assist customers, drivers and other divisions.
- Schedule assignments & coordinate activities of multiple drivers and equipment.
- Monitor drivers check in’s/check out’s during shifts.
- Accurately records and documents information from customers and/or drivers.
- Process payments received (handling cash, Point of Sale machines).
- Sorting and filing of documents, entering information into various systems.
- Perform any other general duties as assigned.

**Required Skills**:

- Previous Transportation dispatching is an asset.
- Call Centre experience is a huge asset.
- Ability to read instructions, follow written policies and procedures and take direction.
- Excellent customer service and communication skills.
- Ability to maintain concentration and mental alertness in a variety of situations.
- Ability to work in a fast paced environment while maintaining great attention to details.
- Knowledge of street and road systems in Edmonton and surrounding areas

**WE ARE A 24/7 365 DAY A YEAR OPERATION. CANDIDATES MUST BE FLEXIBLE IN TERMS OF AVAILABILITY (DAYS, EVENINGS, WEEKENDS).**

**Salary**: $18.00-$22.00 per hour

Schedule:

- Day shift
- Evening shift
- Monday to Friday
- Night shift
- On call
- Weekend availability

COVID-19 considerations:
**Experience**:

- dispatching transportation: 2 years (preferred)
- taxi dispatching: 1 year (preferred)

Shift availability:

- Day Shift (required)
- Night Shift (required)

Work Location: One location


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