Building Manager

4 weeks ago

Ottawa, Canada Morguard Full time

PURPOSE

The Building Manager is accountable to the Manager, Operations for supervision and coordination of all daily and periodic activities related to cost-efficient planning and safe maintenance of a portfolio of office/industrial building(s). The Building Manager plays a key role in budgetary planning, portfolio reporting as well as tenant relationships and client service, thus largely contributing to tenant retention and portfolio growth and sustainability programs.

DUTIES AND RESPONSIBILITIES

**1. Building Maintenance**
Oversees building repairs and maintenance projects to ensure facility equipment and systems are utilized and maintained in the most cost effective manner; inspects assigned properties on a regular basis to ensure premises and grounds are maintained at all times in accordance with the existing company policies and procedures.

**2. Budgeting and Reforecasting**
Plays an active role and provides critical input into periodic operations budgeting and forecasting activities as well as variance reporting to ensure the approved budget enables attainment of strategic goals and objectives set for the property.

**3. Sustainability**

**4. Tenant Relations**
Serves as primary point of contact addressing complex tenant issues and inquiries including year-end adjustments, collections, rent abatements, tenancy terms and conditions, tenant improvements, etc., to contribute to the tenant retention and satisfaction, and sustain optimum occupancy rates.

**5. Customer Service**
Establishes and maintains strong relationships with various internal and external stakeholder groups with the intent of sustaining a level of trust and communication that enables effective management, oversight and client service.

**6. Best Practices and Technical Expertise**
Stays current on best practices in the industry pertaining to building operations, core building systems, energy management and sustainability and ensures that best practices are continuously reviewed and revised to increase effectiveness and to achieve operational excellence, where possible.

**7. Management and Development of Staff**
Is responsible for hiring, on-the-job training and managing maintenance, security and building operation personnel.

Any other job related duties and/or projects that may be assigned.

MINIMUM REQUIREMENTS
**Skills, Knowledge, Experience and Education**
- Minimum 5 years of relevant work experience or equivalent
- Previous experience with operating budgets and re-forecasting processes
- Basic understanding of security procedures and requirements
- Strong understanding of sustainable building practices
- Solid understanding of Building Automation Systems and other operating systems of a property
- Previous experience with HVAC and Life & Safety Systems
- Valid driver’s license and access to a vehicle
- Working knowledge in the areas of fall protection and WHMIS
- Working knowledge of MS Office, Blackberry and operations specific software
- Bi-lingual where required

**Core Competencies**
- Excellent organizational skills
- Strong negotiation skills
- Strong communication skills both verbal and written
- Strong team building and management skills
- Ability to recognize emerging trends/best practices in the industry
- Creative thinking

ADDITIONAL REQUIREMENTS
- Previous experience instructing/training staff is an asset

Morguard is a fully integrated real estate company. We own, manage and invest in high-quality, well-located, geographically diversified assets across North America. We have built our business with strong leadership and a proven management platform that have generated substantial, risk-adjusted returns - and significant long-term growth. With more than 40 years of experience and a dynamic team of 1,500 professionals, our commitment is to realize the potential of real estate through value creation and operational excellence.

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