2024 Graduate Leadership Program
2 months ago
**Req Id**:414143
Bell’s forward-thinking Customer Operations team is creating the ultimate service experience for our residential, wireless and small business consumers. We lead strategic development and execution of day-to-day operations, develop tools and processes to drive service enhancements, manage customer loyalty and retention, and leverage big data and artificial intelligence to create intellectual property.
At Bell, we are committed to cultivating the next generation of leaders and creating best-in-class career opportunities for employees. If you’re ready to bring technological solutions to Canadians across the country, and join a community that values diverse ideas, professional growth and employee wellness, we want you to join our team.
**Program structure**:
- **
Learn from the customer**:Your first** **two months will be spent on the front lines gaining a 360° view of the customer experience.
- ** Program pathways**: After seven months in your first role, you will have the option of landing in your first role or exploring another business area for an additional in-role experience.
- ** Role profiles **(please visit jobs.bell.ca/ca/en/campus-glp-customer-operations for more information on each role profile):
- Customer Experience Strategy, Design and Delivery
- Operations and Business Strategy
- Digital Advocacy (Web and App)
- Application Developer
- Communications and Brand Development
- Marketing Campaigns and Pricing Strategy
- Channel Sales Strategy
- Product Management (Internet, TV, 5G and IoT)
- Business Intelligence Analyst, Operational Insight and Support
- Your degree is in engineering, computer science, business technology management, math/statistics, business, economics, business analytics, or social sciences.
- You are flexible to work in different locations within the Greater Toronto Area or within Montreal.
- You are aligned with working in-person at a Bell office location a minimum of 3 days per week. We value in-person collaboration and believe working in-office is the best way to establish meaningful relationships, build your network, and interact with our Leadership Team.
- You have excellent interpersonal and communication skills (verbal and written).
- You understand the basic principles of working with large and complex datasets.
- You have introductory experience or have the desire to learn data tools and software such as SQL, SAS, MicroStrategy, Java, Kotlin, or Objective-C.
**Application Instructions**:
- Submit a resume and most recent transcripts (unofficial accepted).
Adequate knowledge of French is required for positions in Quebec.
**Additional Information**:
**Position Type**:Management
**Job Status**:Grad Hire
**Job Location**:Canada : Ontario : Toronto || Canada : Quebec : Montreal
**Work Arrangement**: Hybrid
**Application Deadline**:10/31/2023
Created: Canada, ON, Toronto
**Bell, one of **Canada's Top 100 Employers.
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