Clinic Clerk, Hulc Outpatient

3 weeks ago

London, Canada St. Joseph's Health Care London Full time

An exciting opportunity exists for a Clinic Clerk to support the outpatient physiotherapy, occupational therapy for the patients of the Hand and Upper Limb Center. The individual's primary role is to convey a sincere, caring and professional attitude towards patients while registering and scheduling patients into the electronic patient record computer system (Cerner). In addition, the individual would answer internal and external telephone calls to assist patients, staff and visitors with various inquiries, most commonly to book and or reschedule appointments to the clinic. The individual will also assist with general clerical support for the therapy teams (copying, chart assembly, faxing and uploading documents to online portals).

**Essential Qualifications**
- Ontario Secondary School Diploma or equivalent as recognized by the Province of Ontario
- College certificate program in Medical Office Administration
- Minimum of two years clerical experience in medical office/clinic setting
- Knowledge of a Safety Culture in a Health Care Setting in compliance with the OHSA
- Intermediate level in Microsoft Word and basic level in Microsoft Excel is required
- Accurate keyboarding and spelling skills
- Excellent organization and time management skills with the ability to prioritize workload in a busy clinical environment
- Strong interpersonal and communication skills with a demonstrated patient/customer service focus
- Demonstrates a professional and positive and professional attitude toward supporting internal and external customers
- Demonstrated ability to work effectively in a team environment with frequent interruptions

**Preferred Qualifications**
- Knowledge of Cerner patient care systems with Power Chart
- Experience with dictation
- Proficiency in French would be an asset

**Teaching and Research**
- St Joseph's Health Care London through its affiliation with Western University and Fanshawe College is a leading research and teaching hospital. As an employee of St Joseph's you will be expected to engage in role related teaching and research activities in addition to any of your clinical duties

**Immunization Requirements**
- Provide documentation you have received two doses of the Covid-19 vaccine and a written commitment to follow any future Public Health recommendations and St. Joseph's Health Care London policies and processes related to Covid management in the workplace.
- Provide vaccination records or proof of immunity against measles, mumps, rubella and varicella (chicken pox)
- Provide documentation of the Tuberculosis skin testing

**Posting date**:March 07, 2023
**Submission deadline**:March 13, 2023

**Stacy Kearns, Human Resources**
- Your interest in this opportunity is appreciated. _
- Only those under consideration will be contacted._

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