City Tour Guide

7 days ago


Toronto, Canada Toonie Tours Full time

**Tour Guide - Walking tours and scooter tours**

**Company Overview**

Toonie Tours is a fun, customer, and quality-focused tour company that welcomes and connects customers to Canada through tours and experiences. Founded in 2018 by three good friends, Toonie Tours has become a 5-star rated tour company by putting the customer first and delivering genuinely down-to-earth tours and experiences. Toonie Tours operates in Vancouver, Victoria, Calgary and Toronto.

Toonie Tours is currently looking for walking and scooter Tour Guides to join our team and represent their local community.

We are hiring people who are available to work weekdays and on weekends. The primary responsibility for this position is to lead a group of 10-25 customers on a highly entertaining and engaging tour of your community.

Toonie Tours embraces a performance-based compensation model to keep Tour Guides at the top of their game. We are looking for people who love Canada and know all about their communities

**Roles & Responsibilities**
- Creative - Learn, research, design, and personalize tours and stories to be authentically presented.
- Leadership - Meet, welcome, and lead tour groups of 10-25 customers.
- Customer-Service - Provide local recommendations and tips for out-of-town travelers, and customers less familiar with your community.
- Be the local Toonie Tours Expert - Represent Toonie Tours, your community, and tour guides in general to the public. You are actively involved in your community and have that wanderlust spirit.
- Working outdoors in varying weather conditions.

**Key Attributes**
- Communicative and Social - Strong verbal communication skills, ability to present and speak loudly, personable, and approachable. We are looking for fluent English-speaking Tour Leaders and welcome additional languages to join our offerings.
- Entertaining and Positive - Exception story-telling skills, capture the attention of the group, and has a great sense of humor.
- Self-driven / Self-starter / High Performer - Works well in a performance-based compensation model. Is recommendable and commands 5-star reviews.
- Flexible & Confident - Adapts well to varying circumstances as the group needs change with the always-changing outdoor environment.
- Punctual - shows up early for every tour, without fail.
- Physically fit (can manage 5 km of walking in 2.5hrs, while speaking and presenting)
- Legally authorized to work in Canada

**Job Types**: Full-time, Part-time, Seasonal, Freelance

Contract length: 6 months

Pay: $18.00-$40.00 per hour

**Benefits**:

- Company events
- Discounted or free food
- Flexible schedule
- Profit sharing

Schedule:

- Every Weekend
- Holidays
- Monday to Friday

Supplemental pay types:

- Bonus pay
- Commission pay
- Tips

*

Work Location: In person

**Job Types**: Full-time, Part-time, Seasonal

**Benefits**:

- Flexible schedule
- Store discount

Schedule:

- 4 hour shift
- 8 hour shift

Application question(s):

- What excites you about being a tour guide?
- Describe your community to us, what does it mean to you? What is your favorite thing about it?
- Have you taken a Free Walking Tour before? Have you ever guided one before?
- How long have you lived in Toronto?
- Are you comfortable asking for tips and upselling?

Work Location: In person


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