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Afterhours Dispatcher

3 weeks ago

Abbotsford, Canada TRIPLE EIGHT TRANSPORT Full time

Triple Eight Transport is an asset based carrier company with terminals in Abbotsford, Calgary and Edmonton We provide Full Truck Load Transportation Services to and from major cities in Western Canada and Western US.

**Triple Eight Transport Inc. is growing and is in search for a strong communicator who is detail orientated to join our dynamic team Are you interested in a rewarding, challenging and exciting career?**

The **Afterhours Dispatch **is responsible for building and maintaining strong business relationships with multiple drivers to seamlessly coordinate them to successfully service customer loads. Monitor logistic transactions in the evening while communicating effectively and efficiently both internally and externally to achieve high levels of service.

**Responsibilities will include**:

- Communicating with drivers regularly to ensure on time delivery, sending and receiving all information relevant to the driver performing his/her duties within the Company and customer requirements
- Handling all driver related satellite messages or calls within assigned and overflow queues
- Reporting and documenting of all customer service, planning and driver related issues to the appropriate personnel
- Preparing customs clearance paperwork and ensuring it has been submitted the customs broker
- Following up with customs brokers to ensure clearances are completed in a timely manner
- Arranging and booking in repairs for in transit truck breakdowns

**Qualifications**
- Analytical and critical thinking skills
- Must have reliable transportation
- Strong problem solving skills
- Proven team player with ability to align position goals with corporate strategic goals
- Minimum of 2 years of experience in a dispatch or planning role required
- Minimum of 1 year of customer service experience would be an asset
- Some post-secondary education is an asset
- Must be legally allowed to work full time in Canada

**Why choose Triple Eight Transport Inc.?**
- State of the art facility
- Regular company lunches for special events
- Annual Summer Corporate team building event
- Annual Winter Holiday party with amazing prize draws rewarding our valuable team because our people are important to us
- Opportunities for growth within the company as we continue growing
- Our open door policy shows we value communication and building strong, meaningful relationships across our workplace
- Competitive wage and vacation packages

**Shift**:

- Must be able to work 3PM - 11PM on weekdays and 8AM - 5PM on weekends.

**Job Types**: Full-time, Permanent

**Benefits**:

- Dental care
- Extended health care
- Paid time off
- Vision care

Schedule:

- 8 hour shift
- Night shift

Work Location: In person