Afterhours Dispatch Weekend and Long Weekend

5 months ago

Abbotsford, Canada TRIPLE EIGHT TRANSPORT Full time

**Job description**

**Triple Eight Transport Inc. is growing and is in search for a strong communicator who is detail orientated to join our dynamic team Are you interested in a rewarding, challenging and exciting career?**

The **Afterhours Dispatch **is responsible for building and maintaining strong business relationships with multiple drivers to seamlessly coordinate them to successfully service customer loads. Monitor logistic transactions in the evening while communicating effectively and efficiently both internally and externally to achieve high levels of service.

**Responsibilities will include**:

- Communicating with drivers regularly to ensure on time delivery, sending and receiving all information relevant to the driver performing his/her duties within the Company and customer requirements
- Handling all driver related satellite messages or calls within assigned and overflow queues
- Reporting and documenting of all customer service, planning and driver related issues to the appropriate personnel
- Preparing customs clearance paperwork and ensuring it has been submitted the customs broker
- Following up with customs brokers to ensure clearances are completed in a timely manner
- Arranging and booking in repairs for in transit truck breakdowns

**Qualifications**
- Analytical and critical thinking skills
- Must have reliable transportation
- Strong problem solving skills
- Proven team player with ability to align position goals with corporate strategic goals
- Minimum of 2 years of experience in a dispatch or planning role required
- Minimum of 1 year of customer service experience would be an asset
- Some post-secondary education is an asset
- Must be legally allowed to work full time in Canada

**Why choose Triple Eight Transport Inc.?**
- State of the art facility
- Regular company lunches for special events
- Annual Summer Corporate team building event
- Annual Winter Holiday party with amazing prize draws rewarding our valuable team because our people are important to us
- Opportunities for growth within the company as we continue growing
- Our open door policy shows we value communication and building strong, meaningful relationships across our workplace
- Competitive wage and vacation packages

**Shift**:

- Must be able to work both Saturday, Sunday and long weekend (Morning or Evening Shift)

**Job Types**: Full-time, Permanent

**Salary**: From $20.00 per hour

**Benefits**:

- Dental care
- Extended health care
- Life insurance
- Vision care

Schedule:

- Night shift
- Weekends and long weekend is must

**Experience**:

- Dispatchers: 1 year (preferred)
- dispatching: 1 year (required)

Work Location: In person

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**Responsibilities**:

- Coordinate and schedule shipments with carriers and third-party logistics (3PL) providers
- Communicate with customers to provide updates on shipment status and resolve any issues or concerns
- Analyze transportation data to optimize routes and reduce costs
- Utilize transportation management systems (TMS) to track and manage shipments
- Collaborate with internal teams such as supply chain, shipping, and receiving to ensure timely delivery of goods
- Monitor inventory levels and coordinate replenishment as needed
- Maintain accurate records of all dispatch activities

**Experience**:

- Previous experience working as a Dispatcher or in a similar role is preferred
- Proficiency in using SyteLine or similar ERP systems
- Familiarity with AS400 or other warehouse management systems (WMS)
- Strong communication skills, both written and verbal, to effectively interact with carriers, customers, and internal teams
- Ability to analyze data and make informed decisions to optimize transportation processes
- Knowledge of supply chain operations and logistics principles
- Experience working with phone systems for inbound/outbound calls

Please note that this job description is not exhaustive and additional responsibilities may be assigned as needed.

**Job Types**: Full-time, Permanent

**Salary**: $18.00-$22.00 per hour

Expected hours: 40 per week

**Benefits**:

- Dental care
- Extended health care
- Vision care

Schedule:

- Evening shift
- Night shift
- Weekends as needed

**Experience**:

- dispatching: 1 year (preferred)

Ability to Commute:

- Abbotsford, BC V2T 6J7 (required)

Ability to Relocate:

- Abbotsford, BC V2T 6J7: Relocate before starting work (required)

Work Location: In person

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