Front Desk Receptionist

2 weeks ago


Edmonton, Canada Life Stiles Spa Full time

**About us**

Life Stiles Spa is a small business in Edmonton, AB T5N 1R2. We are professional, customer-centric, engaging, and our goal is to provide our clients with excellent services, products and customer service.

Our work environment includes:

- On-the-job training
- Lively atmosphere

At Life Stiles our front desk team initiates and sets the tone for our client’s experience. We are seeking someone with a positive and outgoing personality, that thrives in a high-volume service based environment, and who is perceptive and self-motivated to fulfill their job duties independently.

**Responsibilities**:

- Greet clients in a warm and professional manner, and provide them with exceptional customer service throughout their visit.
- Support the team in a responsible and committed manner
- Schedule appointments and ensure that they are accurately entered into the spa's booking system.
- Manage transactions, including receiving payments and issuing refunds.
- Maintain the spa's cleanliness and appearance, including receiving orders, stocking supplies and organizing the retail area.
- Coordinate with other staff members to ensure that the spa is running smoothly and that clients' needs are being met.
- Answering client questions, problem solving and resolving complaints as needed

**Requirements**:

- Previous experience in customer service, and experience in the spa or salon industry is an asset.
- Exceptional customer service skills and the ability to interact with clients in a friendly and professional manner.
- Excellent communication skills, both verbal and written.
- Strong organizational skills and attention to detail.
- Ability to multitask and handle a fast-paced environment.
- Reliability in handling high paced environments in a professional and productive style

If you have a passion for providing exceptional customer service and want to work in a high-end spa, please submit your resume and a cover letter for consideration.

Full Time position of 35 Hours a week with availability from Tuesday to Saturday. We are closed Sunday and Mondays.

TO APPLY: PLEASE DROP OFF YOUR RESUME IN PERSON at our beautiful location at 10314 124 Street

Our hours are: Tuesday-Friday 8:30am - 6pm, Saturday 8:30am -5pm.

**Salary**: From $22.00 per hour

Schedule:

- Day shift
- Evening shift
- Weekend availability

Ability to commute/relocate:

- Edmonton, AB T5N 1R2: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (preferred)

**Experience**:

- Front desk: 1 year (preferred)

Work Location: In person



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