Director Appeals

3 months ago

Toronto, Canada Workplace Safety and Insurance Board Full time

**About the Workplace Safety and Insurance Board (WSIB)**

We’re here to help. When an injury or illness happens on the job, we move quickly to provide wage-loss benefits, medical coverage and support to help people get back to work. Funded by businesses, we also provide no-fault collective liability insurance and access to industry-specific health and safety information. We are one of the largest insurance organizations in North America covering over five million people in more than 300,000 workplaces across Ontario. For more information, visit wsib.ca.

At the WSIB, you’ll have the opportunity to:

- explore many career paths and follow your passion
- continuously learn and grow professionally
- be recognized for the great work you do
- participate in programs that support your health and wellbeing

**Now is an exciting time to join the Appeals Services Division (ASD) at the Workplace Safety & Insurance Board (WSIB) - one of the GTA’s and Forbes Canada Top Employers. At the WSIB, diversity, equity and inclusion are essential to living our values of accountability, collaboration, empathy, and integrity. We are looking for an engaging and charismatic leader with a desire to work for an organization devoted to helping people and businesses all the while empowering an inclusive and dynamic workforce.**

**The Director, ASD, will play a critical role in overseeing the final decision-making program for the WSIB and it’s critical impact on injured and ill people and businesses across Ontario in reducing the impact of work-related injuries and illnesses. As the Director, you will oversee teams of skilled professionals, interact with internal and external stakeholders in continuous improvements and strategic and operational planning, and give expert and technical advice to senior leadership throughout WSIB on legislation and policy. We offer a competitive total rewards package, a collaborative working environment, and opportunities for career growth. This role will be hybrid (work from home & office as required).**

**About The Role**

The Director, ASD will oversee and direct the overall planning, development, delivery and evaluation of the Appeals Services Division's (ASD) programs including its products and services and annual budget in achieving ongoing success. The role will provide expert advice, consultation and direction to team members, advice to WSIB senior leadership as well as other stakeholders on WSIA legislation, policy, administrative law principles & practices as well as a broad range of ASD's programs, products, services, strategic and operational initiatives.

**On a Practical Level, You Would**
- Plan, direct and oversee the day-to-day operation and administration of the ASD through teams responsible for the delivery of programs and services.
- Plan and develop short and long term branch business plans to support WSIB, Cluster and divisional strategic and operational goals and objectives and respond to changing business initiatives or organizational strategies.
- Lead the development and implementation and evaluation of initiatives relating to continuous improvement efforts in service delivery and/or quality assurance and/or program development.
- Act as technical resource, providing input, advice and guidance to all levels internally from staff to senior leadership, as well as external stakeholders
- Represent ASD interests at various leadership meetings and committees internally and externally
- Develop and maintain collaborative relationships internally with business partners and/or all levels of leadership and/or externally with stakeholders and/or preferred suppliers and/or advocacy groups as required.
- Identify ongoing and changing needs, and ensure programs, services and work processes are aligned with business needs to guarantee ongoing success of the ASD program for the people and businesses we are here to help.

**Your Qualifications**

**Education**:

- University degree

**Experience**:

- 10+ years of a progressive leadership career with experience in large organizations dealing with insurance and/or disability management, law and/or tribunal services and/or public sector leadership with exposure to varied stakeholders. Public sector experience preferred
- Experience working in a unionized environment

**Our commitment to equity, diversity and inclusion**

We respect and value the diversity of our people. We strive to create an environment where employees can be themselves and where our differences are celebrated.

The WSIB is committed to being accessible and inclusive, and following barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require accommodation through any stage of the recruitment process, please let us know when we contact you and we will work with you to meet your needs.

**Disclosing conflicts of interest**

**Privacy information

  • Director, Client Complaint Appeals Office

    3 months ago

    Toronto, Canada CIBC Full time

    We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...

  • IT Support Coordinator

    3 months ago

    Toronto, Canada Workplace Safety and Insurance Appeals Tribunal Full time

    The Workplace Safety and Insurance Appeals Tribunal (WSIAT) is a highly specialized adjudicative tribunal that hears appeals of final decisions of the Workplace Safety and Insurance Board. The WSIAT is currently seeking a highly motivated, experienced professional to join the team as an IT Support Coordinator. In this role you will provide first point of...

  • Associate Counsel to The Chair

    3 months ago

    Toronto, Canada Workplace Safety and Insurance Appeals Tribunal Full time

    The Workplace Safety and Insurance Appeals Tribunal (WSIAT) is a highly specialized adjudicative tribunal that hears appeals of final decisions of the Workplace Safety and Insurance Board. The WSIAT is currently seeking a motivated individual as an Associate Counsel to the Chair to provide expert legal advice and procedural support to the Counsel to the...

  • Store Director

    12 hours ago

    Toronto, Ontario, Canada Tapestry Full time

    Job SummaryThe Store Director will be responsible for leading a high-performing team to drive sales growth, improve customer satisfaction, and maintain a visually appealing store environment. This individual will be a strategic business partner, working closely with the district manager to achieve business objectives and develop a talent bench strength.Key...

  • Associate Director/Director, Property Tax Services

    1 week ago

    Toronto, Canada Colliers International Full time

    Associate Director/Director, Property Tax ServicesLocations: Toronto, Ontario, CanadaTime Type: Full timePosted on: Posted 11 Days AgoJob Requisition ID: JR9792Make your next move an expert one.At Colliers, it’s not our success that sets us apart, it’s how we achieve it. Our people are passionate, take ownership, and always do what’s right for our...

  • Associate Director/Director, Property Tax Services

    2 weeks ago

    Toronto, Canada Colliers International Full time

    Associate Director/Director, Property Tax ServicesLocations: Toronto, Ontario, CanadaTime Type: Full timePosted on: Posted 11 Days AgoJob Requisition ID: JR9792Make your next move an expert one.At Colliers, it’s not our success that sets us apart, it’s how we achieve it. Our people are passionate, take ownership, and always do what’s right for our...

  • Associate Director/Director, Property Tax Services

    2 weeks ago

    Toronto, Canada Colliers International Full time

    Associate Director/Director, Property Tax ServicesLocations: Toronto, Ontario, CanadaTime Type: Full timePosted on: Posted 11 Days AgoJob Requisition ID: JR9792Make your next move an expert one.At Colliers, it’s not our success that sets us apart, it’s how we achieve it. Our people are passionate, take ownership, and always do what’s right for our...

  • Fundraising Director

    2 weeks ago

    Toronto, Ontario, Canada Futurpreneur Canada Full time

    About Futurpreneur Canada Futurpreneur Canada is a national, non-profit organization dedicated to supporting young entrepreneurs across the country. We believe in fostering inclusive Canadian prosperity by empowering young Canadians to build successful businesses and contribute to their communities. Position Overview We are seeking a passionate and...

  • Artistic Director

    1 day ago

    Toronto, Ontario, Canada chive inc Full time

    Job Opportunity:We are a creative company, Chive Inc., seeking a highly skilled and experienced individual to join our team as a Studio Artist. As a key member of our design team, you will be responsible for creating innovative and visually appealing designs for our products, including plant pots and vases, candles, and cards.Responsibilities:Develop and...

  • Information Management Specialistrecords Management

    2 months ago

    Toronto, Canada Workplace Safety and Insurance Appeals Tribunal Full time

    **OPS Commitment to Diversity, Inclusion, Accessibility, and Anti-Racism**: We are committed to build a workforce that reflects the communities we serve and to promote a diverse, anti-racist, inclusive, accessible, merit-based, respectful and equitable workplace. Visit the **OPS Anti-Racism Policy** and the **OPS Diversity and Inclusion Blueprint** pages to...

  • Corporate Data Management Director

    1 week ago

    Old Toronto, Canada AFP Golden Horseshoe Chapter Full time

    p>Director, Annual Campaigns – CANADIAN OPERA COMPANYThe Canadian Opera Company (COC) is seeking a strategic and creative collaborator to join their team as the Director, Annual Campaigns. In this newly created role, the Director will provide thought leadership and strategic vision to the COC’s direct response marketing and membership campaigns,...

  • Art Director

    2 months ago

    Toronto, Canada PIFine Art Full time

    About Us:PI Fine Art is a proudly Canadian company celebrating over 45 years in business. As one of the largest vertically integrated art companies in North America, we specialize in art, wallcoverings, mirrors, and alternative wall décor. Our expertise spans every stage of the art development and supply chain process, including art consulting,...

  • Associate Director/Director, Property Tax Services

    2 months ago

    Toronto, Canada Colliers International Full time

    Associate Director/Director, Property Tax Services page is loaded Associate Director/Director, Property Tax Services Apply locations Toronto, Ontario, Canada time type Full time posted on Posted 11 Days Ago job requisition id JR9792 Make your next move an expert one. At Colliers it’s not our success...

  • Associate Director/Director, Property Tax Services

    2 months ago

    Toronto, Canada Colliers International Full time

    Associate Director/Director, Property Tax Services page is loaded Associate Director/Director, Property Tax Services Apply locations Toronto, Ontario, Canada time type Full time posted on Posted 11 Days Ago job requisition id JR9792 Make your next move an expert one. At Colliers it’s not our success...

  • Director of Sales

    2 weeks ago

    Toronto, ON, Canada Lock Search Group Full time

    Director of Sales – MRO DistributionGreater Toronto, ONOur client is a privately owned Canadian MRO distributor serving the varied and often complex needs of B2B industrial customers across Ontario for more than 60 years. Their success stems from a relentless customer centric focus that has produced many long-lasting loyal partnerships with their target...

  • Artistic Director

    9 hours ago

    Toronto, Ontario, Canada PIFine Art Full time

    About UsPI Fine Art is a leading Canadian company with over 45 years of experience in the art industry. As a vertically integrated art company, we specialize in art, wallcoverings, mirrors, and alternative wall décor. Our expertise spans every stage of the art development and supply chain process, including art consulting, publishing, and manufacturing. We...

  • Director of Sales – MRO Distribution

    1 week ago

    Old Toronto, Canada Lock Search Group Full time

    Director of Sales – MRO DistributionGreater Toronto, ONOur client is a privately owned Canadian MRO distributor serving the varied and often complex needs of B2B industrial customers across Ontario for more than 60 years. Their success stems from a relentless customer-centric focus that has produced many long-lasting loyal partnerships with their target...

  • Director of Sales – MRO Distribution

    1 month ago

    Old Toronto, Canada Lock Search Group Full time

    Director of Sales – MRO DistributionGreater Toronto, ONOur client is a privately owned Canadian MRO distributor serving the varied and often complex needs of B2B industrial customers across Ontario for more than 60 years. Their success stems from a relentless customer-centric focus that has produced many long-lasting loyal partnerships with their target...

  • Director of Sales – MRO Distribution

    1 month ago

    Old Toronto, Canada Lock Search Group Full time

    Director of Sales – MRO DistributionGreater Toronto, ONOur client is a privately owned Canadian MRO distributor serving the varied and often complex needs of B2B industrial customers across Ontario for more than 60 years. Their success stems from a relentless customer-centric focus that has produced many long-lasting loyal partnerships with their target...

  • Director, Customers Concerns

    3 months ago

    Toronto, Canada Scotiabank Full time

    Requisition ID: 194063 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. Leads and oversees the Escalated Customer Concerns Office (ECCO) ensuring business strategies, plans and initiatives are executed / delivered in compliance with governing regulations, internal policies and procedures. The Director...