District Operations Manager

3 months ago

Montréal QC, Canada FERRERO Full time

**Job Location: Montreal**:
**Company description**:
Ferrero is a family-owned company with a truly progressive and global outlook and iconic brands such as Nutella®, Tic Tac®, Ferrero Rocher®, Raffaello®, Kinder Bueno® and Kinder Surprise®. As the love for our brands continues to grow, so too does our global reach. Represented in more than 50 countries, with products sold in more than 170, the Ferrero Group is loved by generations around the world. The secret to our global success? 40,000 dedicated employees who celebrate care and quality to craft a business, careers and brands we are proud of. Join us, and you could be one of them.

**About the Role**:
As the District Operations Manager, Quebec, you'll manage the retail and wholesale segment to optimize Ferrero Canada penetration in the Canadian retail market. In this role, you'll build strong relationships with customers, be proactive at finding opportunities, find solutions to road blocks that stand in between you and your objectives and manage all aspects of your business. As the District Operations Manager, Quebec, you'll frequently travel within the Quebec and Ottawa region.

**Main Responsibilities**:
**Promotion**
- Develop presentations and communicate to customers the promotion plan to achieve objectives and increase business
- Successfully follow through on all promotional activities through the execution stage, ensuring forecasts are delivered and trade spend dollars are effectively utilized

**Business Development**
- Initiate contact with potential new customers to grow the business
- Continuously seek ways to improve processes, create new strategies, and enhance business performance in terms of sales and revenue

**Retail Execution**
- Develop and communicate sales initiatives to Sales Reps and Wholesalers to achieve business results
- Establish strong working relationships with Customer District Managers and Wholesaler Sales Managers to support and improve retail execution
- Find creative solutions and programs to drive excitement and gain buy-in from internal Sales Reps and Wholesaler Sales Reps
- Continuously work to find creative solutions that position brands optimally at the store level

**Communication Flow Management**
- Facilitate and coordinate communication flow between the company and the market to ensure business continuity on a daily basis

**Freshness Management**
- Execute Ferrero freshness policy with specific accounts and maintain budgets

**Headquarter Strategy and Organization**
- Recommend retail and coverage strategies for specific accounts

**Customer Relations**
- Develop strategic relationships with specific customers
- Nurture business partnerships to develop true business relationships rather than just customer/vendor interactions

**Organizational Development**
- Recommend appropriate retail coverage strategies for specific impulse customers in conjunction with retail operations

**Who we are looking for**:

- Bachelor’s Degree required
- 4+ years of relevant experience
- Extensive knowledge of retail and wholesale merchandising and logistics best practices
- Experience managing field sales reps
- Skill in negotiating and managing contractual arrangements
- Skill in budget preparation and fiscal management
- Bilingual in French and English required
- Valid G2 or G driver’s license

**Accommodation**:
Ferrero Canada will accommodate the needs of applicants with disabilities throughout all stages of the selection process. If you need accommodation during the recruitment process, please advise the HR Representative. Information relating to the need for accommodation and accommodation measures will be addressed confidentially.

**About the Role**:
This role is remote and located in the Ottawa/Montreal region.

**How to be successful in the role and at Ferrero**:
Consumers, quality and care are at the heart of everything we do. So, to be successful at Ferrero, you’ll need to be just as consumer and product centric as we are - dedicated to crafting brilliant results for consumers around the world.

**Diversity Statement**:
Ferrero is committed to building a diverse and inclusive culture in which all employees feel welcomed and appreciated and have the same opportunities. We believe all of our people are equally talented in their own way. In nurturing the curiosity and natural abilities of our employees, we provide them, generation after generation, the means to succeed personally and professionally, enabling them to craft their journey at Ferrero. The diversity of our talents is what makes our work environment multicultural, innovative and highly rewarding.

Ferrero N.A. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

**Accomodation**:
Ferrero Canada will accommodate the needs of applicants with disabilities throughout all stages of the selection process. If you need accom

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