Shift Leader

2 days ago


Vancouver, Canada Nando's Flame-Grilled Chicken (Davie & Howe) Full time

### Job Overview:
We are seeking a highly motivated and experienced Shift Leader to join our team. As a Shift Leader, you will be responsible for overseeing the daily operations of our restaurant and ensuring exceptional customer service. This is a leadership role that requires strong organizational skills, excellent communication, and the ability to effectively manage a team.

## Duties:

- Supervise and coordinate all activities during assigned shifts
- Ensure excellent customer service by addressing customer inquiries and resolving any issues
- Train and mentor team members on company policies, procedures, and standards
- Monitor inventory levels and place orders as needed
- Maintain cleanliness and sanitation standards in accordance with health regulations
- Assist with food preparation, cooking, and bartending as necessary
- Handle cash transactions and maintain accurate records
- Collaborate with management to develop strategies for improving operational efficiency

## Qualifications:

- Previous experience in the food industry or restaurant management is preferred
- Strong knowledge of POS systems and cash handling procedures
- Excellent customer service skills with the ability to resolve conflicts in a professional manner
- Proven ability to lead and motivate a team
- Knowledge of food handling and safety regulations
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously
- Strong communication skills, both verbal and written
- Flexible schedule, including evenings, weekends, and holidays

**Job Types**: Part-time, Permanent

**Salary**: $17.50-$18.00 per hour

Expected hours: 20 - 30 per week

**Benefits**:

- Company pension
- Discounted or free food
- Extended health care
- Flexible schedule
- On-site parking
- Paid time off
- Store discount

Flexible Language Requirement:

- French not required

Schedule:

- Evening shift
- Weekends as needed

Supplemental pay types:

- Overtime pay
- Tips

**Education**:

- Secondary School (preferred)

**Experience**:

- Hospitality: 2 years (preferred)

**Language**:

- English (preferred)

Licence/Certification:

- Serving It Right (preferred)

Work Location: In person


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