Shift Leader

2 months ago

West Vancouver, Canada Wooden Fish Restaurant Full time

As a Shift Leader for the Front of House (FOH) at Wooden Fish, you will be crucial in overseeing daily operations, ensuring excellent customer service, and supporting team members. You will lead by example, promote a positive work environment, and ensure smooth and efficient service during your shift.

**Key Responsibilities**:

- ** Lead and Support FOH Team**: Supervise hosts, servers, and bussers during your shift to ensure consistent service quality. Offer guidance, support, and direction to the team as needed.
- ** Customer Service Excellence**: Maintain a strong customer-first approach by ensuring guests are greeted promptly, seated quickly, and that their dining experience meets or exceeds expectations.
- ** Operational Efficiency**: Oversee day-to-day FOH operations, ensuring tables are turned efficiently, the dining area is clean and organized, and the POS system is used effectively.
- ** Training and Development**: Provide ongoing training and feedback to FOH staff, reinforcing best practices, customer service standards, and restaurant policies.
- ** Problem Solving**: Address any guest concerns, complaints, or special requests quickly and professionally. Resolve issues in a manner that ensures guest satisfaction and upholds restaurant standards.
- ** Monitor Inventory**: Ensure that the FOH is stocked with necessary supplies and communicate with management when inventory needs replenishing.
- ** Shift Management**: Create and manage FOH shift schedules to ensure adequate staffing levels. Be responsible for clocking team members in and out and monitoring breaks.
- ** Cash Handling**: Oversee cash management at the end of the shift, including closing out tills and ensuring accurate reporting of sales.
- ** Health and Safety Compliance**: Ensure that FOH staff follow all health, sanitation, and safety protocols in accordance with local regulations and restaurant policies.

**Qualifications**:

- Prior experience in a FOH role (server, host, etc.) in a restaurant setting
- Leadership or supervisory experience is a plus
- Strong communication and interpersonal skills
- Ability to remain calm and composed under pressure
- Excellent problem-solving and organizational skills
- Proficiency with POS systems and basic computer skills
- Passion for delivering excellent customer service

  • Shift Leader

    6 months ago

    Vancouver, Canada Good Co. Main Full time

    We're excited to welcome you to the Main Street team! Do you have a knack for the details that make a hospitality experience great? If you're a natural host, with an emphasis on the details, and a desire to contribute to a great culture where advancement opportunities actually exist (!) - look no further. If you've got **three years of service experience...

  • Shift Leader

    5 months ago

    Vancouver, Canada Nando's Flame-Grilled Chicken (Davie & Howe) Full time

    ### Job Overview: We are seeking a highly motivated and experienced Shift Leader to join our team. As a Shift Leader, you will be responsible for overseeing the daily operations of our restaurant and ensuring exceptional customer service. This is a leadership role that requires strong organizational skills, excellent communication, and the ability to...

  • Shift Leader

    5 months ago

    North Vancouver, Canada Tim Hortons Full time

    As a Restaurant Shift leader, you are an enthusiastic role model and motivate team members to deliver exceptional service for every guest, every time. You build positive relationships with a team of diverse members. As a passionate team leader, you believe in the importance of training team members to ensure high standards of guest service, quality and...

  • Shift Leader

    2 weeks ago

    Vancouver, Canada Provident Security Full time

    We're looking for an experienced leader to manage our overnight response and field service teams serving Vancouver's westside. As Shift Lead, you'll coordinate our field teams responding to alarms, client requests, and emergencies across thousands of properties west of Oak Street. This isn't an entry-level position - we need someone who can make quick...

  • Server/shift Leader

    5 months ago

    Vancouver, Canada Gastronomy Gastown Full time

    **Server/Shift Leader** **About the Position**: **Requirements**: - At least 2 years of previous serving experience in high volume restaurants is required. Strong communication skills are needed. - Have good wine & spirit knowledge - Bartending experience is a bonus - Serving It Right Certificate - 3-4 day Availability including...

  • Shift Leader

    3 months ago

    North Vancouver, Canada Tim Hortons Full time

    As a Restaurant Shift leader, you are an enthusiastic role model and motivate team members to deliver exceptional service for every guest, every time. You build positive relationships with a team of diverse members. As a passionate team leader, you believe in the importance of training team members to ensure high standards of guest service, quality and...

  • Shift Leaders

    6 months ago

    Vancouver, Canada Red Robin Canada Team Members Full time

    **Shift Leaders & Keyholders - Vancouver (Robson), B.C. $19-$21 + tip-outs (avg. $3-$4/hr)** **This can be a F/T role or a combination role of cook/shift supervisor or server/shift supervisor with a development path to an Assistant Manager. Start your career with us now!** Our Shift Leaders not only have an appetite for bottomless fun & compassion for our...

  • Shift Leaders

    5 months ago

    Vancouver, Canada Red Robin Canada Team Members Full time

    Shift Leaders & Keyholders - Vancouver (Robson), B.C. $19-$21 + tip-outs (avg. $3-$4/hr)This can be a F/T role or a combination role of cook/shift supervisor or server/shift supervisor with a development path to an Assistant Manager. Start your career with us now! Our Shift Leaders not only have an appetite for bottomless fun & compassion for our crazy...

  • Server/shift Leader

    5 months ago

    Vancouver, Canada Jungle Room Full time

    Jungle Room is seeking an experienced server/shift leader to join our team! As a server and shift leader, you will play a key role in ensuring the smooth operation of our restaurant and providing exceptional customer service. If you have a passion for the food industry and enjoy leading a team, we would love to hear from you! **About Us** Jungle Room is a...

  • Shift Leader

    2 months ago

    Vancouver, Canada Mila Restaurant Full time

    **MILA **is a 105 seat plant-based premium casual dining concept located in the heart of Chinatown, Vancouver. The centerpiece of Mila’s full-service program will be our fantastic bar program with a focus on wine and great cocktails. Mila is based on three core pillars: our conviction in the belief that plant-based dining isn’t a compromising...

  • Kitchen Shift Leader

    6 months ago

    Vancouver, Canada LOCAL Public Eatery Full time

    ### Job Overview: We are seeking a motivated and experienced Shift Leader to join our team. As a Shift Leader, you will play a key role in ensuring the smooth operation of our restaurant during your assigned shifts. You will be responsible for overseeing the staff, managing customer service, and ensuring that all food preparation and service is of the...

  • Shift Team Leader

    1 month ago

    Vancouver, British Columbia, Canada GSJ INVESTMENT INC Full time

    Job Title: Shift Team LeaderJob Summary: We are seeking a skilled Shift Team Leader to join our team at GSJ INVESTMENT INC. As a Shift Team Leader, you will be responsible for overseeing the daily operations of our restaurant, ensuring that food and service meet quality control standards.Key Responsibilities:Establish methods to meet work...

  • Restaurant Shift Leader

    2 weeks ago

    Quinte West, Ontario, Canada McDonald's Full time

    About the JobWe are seeking an experienced leader to join our team as a Restaurant Shift Leader. In this role, you will be responsible for managing and leading a team of Crew members to deliver exceptional customer service and drive sales growth.Job OverviewInspire and lead your team to achieve exceptional customer satisfaction and sales performanceMaintain...

  • Server/shift Leader

    3 months ago

    Vancouver, Canada The Greek Broadway Full time

    *Job Overview* As a Shift Leader, you will play a key role in ensuring the smooth operation of the restaurant during your shift. You will be responsible for supervising team members, managing customer service, and maintaining quality standards. *Duties* - Oversee and coordinate daily restaurant operations - Provide guidance and direction to team members -...

  • Restaurant Shift Team Leader

    2 weeks ago

    West Kelowna, British Columbia, Canada McDonalds Restaurants Full time

    About the RoleWe are seeking a highly skilled Restaurant Shift Team Leader to join our McDonald’s team. As a key member of our restaurant management team, you will play a vital role in ensuring the success of our store by providing exceptional customer service and leading a high-performing team.Key ResponsibilitiesLead and motivate a team of shift staff to...

  • Shift Leader/barista

    4 weeks ago

    North Vancouver, Canada BjornBar Bakery Full time

    BjornBar Bakery is a busy little bakery/cafe looking for a passionate, polite and professional leader to join our team! Duties include, staff training, opening and closing of bakery, inventory, cash handling, serving customers with specialty beverages & gourmet food, cashiering, general cleaning, and food prep. **Job Type**: Permanent Pay: $18.00-$22.00...

  • Barista/shift Leader

    6 months ago

    North Vancouver, Canada BjornBar Bakery Full time

    BjornBar Bakery is a busy little bakery/cafe looking for a passionate, polite and professional leader to join our team! Duties include, staff training, opening and closing of bakery, inventory, cash handling, serving customers with specialty beverages & gourmet food, cashiering, general cleaning, and food prep. Applicants must be over 19yrs of age to be...

  • Barista/shift Leader

    5 months ago

    North Vancouver, Canada BjornBar Bakery Full time

    BjornBar Bakery is a busy little bakery/cafe looking for a passionate, polite and professional leader to join our team! Duties include, staff training, opening and closing of bakery, inventory, cash handling, serving customers with specialty beverages & gourmet food, cashiering, general cleaning, and food prep. Applicants must be over 19yrs of age to be...

  • Breakfast Server

    6 months ago

    Vancouver, Canada The Living Room (Hotel Belmont) Full time

    Hotel Belmont is looking for a Breakfast Shift Leader. We will be operating a self-serve breakfast buffet, open only to our hotel guests. The hotel is getting busier and busier and the demand for a great breakfast is starting to get busy. The shift starts at 6am and ends at 1pm Duties include: Refilling coffee, tea, juice, and water Bussing and cleaning...

  • Youth Leader

    3 months ago

    West Vancouver, Canada District of West Vancouver Full time

    **_(Casual)_**: Located on the traditional, ancestral and unceded lands of the Squamish, Tsleil-Waututh, and Musqueam Nations, West Vancouver is a vibrant community on the North Shore and home to parks, beaches, and to sports, recreation and arts amenities. We are seeking employees with a passion for public service who share our commitment to creating a...